We have been working in the greater Montreal area since 2002 in renovations, specializing in kitchen and bathrooms, marble, granite, and tile. No tile project is too big or too small. We offer discounts on material from our suppliers or we can work in a material you have already chosen. We also install/modify pre-fab cabinets to fit read more...
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This has been, by far, the worst experience with a construction professional that I have ever had. Mr Boruta is unprofessional and irresponsible.
The work that needed to be done was constructing a new room upstairs and repair a ceiling in the bathroom downstairs, which had water damage. The work was never finished. Regrettably, and this is completely my fault for being so trusting and naive, I paid him for the full amount of the work $4300 before it was finished. He constantly made demands on me for more cash promising me that he would finish the work.
After the second day of work the house was full of chip rock dust because he failed to put up any plastic (which he said he would do) so the dust would not go downstairs. His response was that he did not know that there would be that much dust. I would think that a person of his many years of experience would have better judgment.
After 2 weeks of work he failed to show up numerous times, without even calling and when he did show up he was always late. The work was taking longer than expected and many mistakes were made and we were going over budget.
A new bed, elevated off the floor, had to be constructed for the new room. The actual mattress for the bed was a few feet away from him in another room. He did not take the few seconds to measure it and he constructed a new bed base several inches smaller than the mattress that I had. He claims he asked me if I had a twin bed and I said yes. So he measures his sons twin mattress at his home (35"x73") which was smaller than the twin bed I had (39"x75") which was on my premises. I accepted the mistake because it would have been too major a job to redo everything. Mr Boruta did not even agree to pay for the new mattress I had to buy which cost $150.
A new door frame had to be constructed in a wall. The door for it was right there on the premises. He called me one morning and asked me to measure the door frame because he was at reno depot making purchases. When I told him how large the doorframe was he swore, I imagine in fustration. He realized he did not make the frame to fit the door I already had. He had to buy a new door which he paid for himself.
At some point he told me that his father-in-law passed away. I was a little tired of his constant lateness and failures to show up and mistakes. I figured that his personal family crisis might be contributing to his poor workmanship that I should give him some time off to deal with his personal crisis. I had a conversation with him and told him that I was 80% satisfied with his work to which he apologized and thanked me for my honesty. Besides all the mistakes that I mentioned above everything else was satisfactorily done. He justified that the work was taking more time and was more expensive than he thought. But that is not my fault, as a professional he needed to take the responsibility to properly evaluate the work and accept his too conservative evaluation and respect his engagements to finish the work ON time and on budget. Being as generous as I was I gave him 2 months off to deal with his family crisis. There was max 2-3 days of work left, 75% was already done. He never answered my phone calls nor returned my messages asking him when he planned to finish the work.
I finally got a hold of him to remind him that he was contracted to finish the work June 17th an agreement I had him sign when I gave him the time off for his family crisis. He comes the 16th June to evaluate what needed to be done and do a bit of work. He promised me, THAT DAY, that he will come in the next day the 17th June WITH a helper to finish the work.
The 17th June he neither shows up not calls to tell me he cannot make it. When I left him a message telling him, rather insistently, that he needs to come in the next day the 18th June and finished the work he signed a contract to do he tells me that he does not like my attitude and he will not finish the work.
I am in the process of suing in small claims.
While some of the comments posted by Rodger may be in fact, a lot is misleading. It is true that I did not finish Rodgers project, after a series of vulgar emails and texts I informed him that he had made it impossible for me to continue working in his home due to the toxic enviorment he created. The first issue I have to address is the dust in the house which was an oversight on my part, what is failed to be mentioned in this is that when it was brought to my attention that day I immediately scheduled and paid for a complete cleaning of the house, which was completed to Rodgers satisfaction. The second thing I must address is starting late. It was requested that work did not begin before 9:00-9:30 to allow his children to get ready for school and prepare their day, which I agreed even though normal start time is 7:30-800. Some mornings I would service other clients and this was why I requested a key and was given on so Rodger did not have to revolve his day around mine. The third subject dealing with the bed issues a little of details are left out such as the bed was not raised off the floor as there was no floor the bed was constructed over an open stair case, with 2 Extra storage areas which were only discussed after construction began, which by trusting the client I failed to get in writing. When I asked Rodger if he had a twin sized mattress his response was not really and when he showed me what he had it was a couple of half made beds on the floor covered in toys, so what we agreed upon was for me to measure my sons bed at home and build accordingly. There was no mistake in this. The fourth issue is the door frame that was moved from one location in a load bearing wall to another, I did swear on the phone it was more that the new door couldn't fit in the new opening to not change the structure of the wall (support of the house) by removing more of the original framing. This was explained to Rodger, and yes I did offer and pay for a new door to cut back on his extra costs. Sadly we can not make everyone happy 100 percent of the time, but to say you are 80 percent happy with the work and then give a rating of 40 percent seems a bit malicious to me. This review I find could not be more different than the last review, and have to wonder if it's not personal.
Replacement Of Bathtub And Remodeling Of The Frame Around Bathtub, Creation Of New Wall, Replacement Of Toilet, New Tiling, And Replacement Of Door Box And Door
This was my first renovation project.
Mr. Boruta was very courteous indeed, as were the people that worked with him. We got along really well and there were no problems in communication. Usually, he contacted me before I had to contact him. The guys came in everyday in the morning and were never late. They worked in an efficient manner, accomplishing the daily task at hand which was pre-planned at the beginning of the project. In one day they demolished the old part of the bathroom and organized a garbage disposal the next morning. Mr. Boruta and his team were kind enough to purchase and deliver the materials needed for the renovation the next day. Every day the work began immediately upon arrival. The team was professional in taking precise measurements before starting the task at hand. This ensured that there were no unwanted gaps between the bathtub and the wall and the floor, and prevented lopsidedness. The tiling was done to my satisfaction. New piping was installed, new valves and a trap door for easy access in case of an emergency. The painting of the newly constructed wall was perfect. I believe that the price was fair, especially when compared to other renovator quotes. Each day, before leaving, the team cleaned up after themselves, so that the amenities of the bathroom could be used.
Small remarks: the caulking was a bit sloppy in a few places, a couple of the tiles were not perfect, the bathtub faucet was a bit shorter, than I would have liked, the project took one more day to complete, than anticipated, the door box was 5 days late (in part due to my absence), the new wall was not at a 90 degree angle at the very top (although it is unnoticeable).
All in all, I am very happy with the job done and my experience working with Mr. Boruta and his team.
NOTE for the photos: the tiling behind the bathtub was not part of the job, and was part of the old design of the people who lived before me.
Michael Boruta Enr. has a TrustScore™ of 1.7. The average TrustScore™ for other businesses providing similar services in Montreal and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2002|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We have been working in the greater Montreal area since 2002 in renovations, specializing in kitchen and bathrooms, marble, granite, and tile. No tile project is too big or too small.
We offer discounts on material from our suppliers or we can work in a material you have already chosen. We also install/modify pre-fab cabinets to fit your project.
We can always be contacted at 514 821 8210 and look forward to hearing from you.
Starting in July 2014 we will also, working directly with the manufactures by importing and installing liquid wallpaper which is made of a blend of silk and cotton. Our product is available in hundreds of different colors to add a touch of class and stlye to any renovation project or it can be added to any existing wall surface. 100 percent natural, dust free, and no harmful vapors.
Please contact at 514-821-8210 to see what this finishing can do for your home.
|Main contact(s)||Michael Boruta|
|Listed with TrustedPros since:||2012|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Legal structure||Sole Proprietor|
|Licensing information||Contact Michael Boruta Enr. to request licensing info.|
|Insurance information||Contact Michael Boruta Enr. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.