Milano Windows and Doors offers replacement and installation of windows across the Greater Toronto Area including Vaughan, Richmond Hill, Markham, Thornhill, Aurora, Newmarket, Milton, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Waterloo, Ajax, Pickering, North York, Etobocoke, read more...
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Paid a deposit only to not hear back from the company… no product delivery, no installation, no reply to emails or calls despite our multiple attempts at trying to contact them regarding the status of our order or if I can simply get my deposit back, but there was not one reply from their end. They just collected the deposit and went ghost. Very unprofessional. Stay away.
Improper Installation:
Installers cut through the aluminum siding on my house when installing 5 second story replacement windows. Then attempted to rectify this issue by reapplying cut-off J trim sections with caulking. As experienced, no amount of caulking can survive constant natural movement of the siding therefore, fails quickly and regularly. The result of their improper installation technique is water penetration inside the house and behind the siding. Only suitable and permanent solution to correct their improper installation is to install new siding on the house at a cost of over $28K. Additionally, when doing renovations 1 year after installation it was discovered that Milano’s installer did not use any shims to secure the windows to the framing and they did not completely spray foam the gaps to create a seal. More information you should know. Prior to entering into our agreement I was told that their installers were employees of the company. Only to find out afterwards that they are independent contractors, meaning the company has little control of the installation and contractors are accountable only to themselves. Using contractors means Milano can not and will never be certified by Window Wise Program. The company claims they provide a “Lifetime Warranty” on installation. However, the owner of Milano Windows and Doors has decided to ignore my multiple attempts to contact by phone/email/texts and has chosen not to honour their lifetime installation warranty. Milano Windows and Doors’ slogan is “Dedicated to Perfection”. In my experience, nothing could be further from the truth.
The guys at Milano are the best. They installed a porch door and a side window to complete our enclosure on time and budget. Very efficient and fast team, no issues, no scratches, no damage, no mess. Totally recommended.
Matthew and his team are amazing. I hired Milano Windows & Doors to do my mini home reno. We replaced our entry door, installed a patio closure and replaced basement windows last year(2020). Matthew was on time for his appointment. He was very professional, kind and easily understood our needs and budget. The day of installation, his team was on time, they were effective, they wasted no time and installed the door, windows and patio closure in a timely manner and clean up afterwards. What I liked about this company is that they don’t pressured you for the payment. They take a small % down and when the job is complete then you pay the rest. Our experience overall is so pleasant and stress free that we even call Matthew and his team back this year, 2021 to installed another window for us. I would recommend this company to anyone out there. Thank you Matthew and team.
Thank you to Matthew and his crews for making our dream door come into reality. It was very difficult to find a company that would make our dream door, especially during this pandemic. Not only that they offer an online service but they also do onsite visit. Before coming over we were asked if we had any symptoms of COVID and so forth. Matthew came in with his mask and we also wore mask. Matthew is extremely professional, people person, kind, genuine, professional and meticulous. We truly got our dream door thanks to Matthew and his crews. They came in and installed the door and told us how to maintain it. Matthew was always available when we had questions. My husband and I would definitely recommend Milano Windows and Doors to my family, friends and neighbours. Thank you for the prompt, professional and meticulous service.
Milano Windows and Doors has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Vaughan and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 2 | 5 |
Approved | 2 | 5 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1/5 | 3.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Milano Windows and Doors may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2001 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Milano Windows and Doors offers replacement and installation of windows across the Greater Toronto Area including Vaughan, Richmond Hill, Markham, Thornhill, Aurora, Newmarket, Milton, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Waterloo, Ajax, Pickering, North York, Etobocoke, Scarborough and more.
If you're looking to install your windows and doors, contact us today!
- Single Hung Tilt Windows
- Double Hung Tilt Windows
- Casement Windows
- Single Slider Tilt Windows
- Double Slider Tilt Windows
- Triple Slider Windows
- Awning Windows
- Picture Windows
- Bow Windows
- Bay Windows
- Custom Windows
Main contact(s) | Keren |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2001 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Services listed by Milano Windows and Doors may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Milano Windows and Doors to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.