This Victoria area plumber is rated 3.0 from 2 reviews. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
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As always, excellent service from Miles Plumbing in Victoria. This time it was the installation of a new kitchen faucet They say it's an easy DIY project, but we wanted to make sure it was done right.
Alex was prompt and courteous, and he explained what he was doing. He also noticed something that I would have overlooked. There was wear in the shutoff controls, which could have an effect on both water pressure and safety. It cost less than $15 to replace the worn parts, and the whole assembly is as reliable as when it was new.
That kind of attention to detail is valuable.
We are repeat customers, and Miles will be our first call the next time we require a plumber.
The worst possible customer service--STAY AWAY from them! My contractor and I hired Miles Plumbing to perform a perimeter drainage camera inspection at my house. The plumber arrived 1.5 hours later than scheduled without any warning or explanation, spent hours chatting on the job, and left the job unfinished--did not attach two downspouts (see pictures attached). I sent an email to Miles Plumbing requesting a discount for the delayed and unfinished service. After not receiving any response, I called their manager, Mary, to discuss the issue. Her response was that "people make mistakes" with no apologies or discounts, articulated in a very entitled and aggressive tone. Mary said she opened a complaint and she'd talk to the owners and call me back but she never did. Instead, they threatened with collections. I called the company numerous times to talk to management and sent several emails but they NEVER responded or called back. UNPROFESSIONAL and rude customer service accompanied with terrible plumbing service. Never recommend to anyone!
Sufficient data is not available to establish a TrustScore for Miles Plumbing Services Ltd. The average TrustScore™ for other businesses providing similar services in Victoria and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
Additional services may be offered by this company. Please contact Miles Plumbing Services Ltd to inquire about their full list of services.
This Victoria area plumber is rated 3.0 from 2 reviews. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
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