MM Flooring & Renovations is a residential based construction and installation company that has been building extraordinary projects for nearly a decade. We've completed over 500 projects to date and our quality workmanship has earned us a reputation as one of the GTA's premiere contractors. We specialize in hardwood, carpet and tile projects as read more...
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Our experience with MM Flooring was unfortunate and ultimately regrettable. We contracted Matt and Nick to finish our unfinished basement. House is 2 years old, rough in for bathroom already in place, very simple open concept basement with a bathroom.
When they quoted the project, they sold themselves on their ability to complete jobs quickly. Giving us an estimate of 6 to 8 weeks for the project, with a hard sell on the 6. Their time frame was ultimately the deciding factor in why we went with them. We had basically the same dollar amount quoted to us from another contractor who upfront told us it would be 12 weeks based on all the jobs they had on the go.
In about week 3 or 4 of the project things started to go south. They would schedule dates to come in, and just not show up. There would be weeks where no one would come in at all and the job would sit dormant. We were given 3 actual completion dates with no explanation as to why they were missed. Later, Matt tried to say he had never given dates, even though we have all of them in writing. The first of which was at week 6, the second being at the 2-month mark and the 3rd at week 11.
They walked off the project just as we were starting week 12. It is important to note; they were given complete and full access to the basement. It is a walk out and they were given a key. We did not impede their progress in the project in any way. There were no delays for any reason beyond poor project management on their part. They ultimately left the job unfinished after being pushed for a completion date. Even though they had taken money from us for materials and labour that had yet to be provided.
We ended up having to bring in another contractor to complete the project. Once the new contractor started to inspect MM’s work multiple problems started to appear. Basically, everything Matt and Nick touched had to be redone. The electrical, plumbing and tile in the bathroom were all fine, everything else either needed to be redone or at least partially corrected. Because of MM’s poor performance we paid double in labour and materials on multiple sections of the basement.
When they left the job Nick and I agreed to an amount that was to be reimbursed for the labour and materials we had already paid them for. Matt later recanted and said they would be providing a reduced reimbursement via a cheque, which we did not agree to. Matt reduced the amount for nothing more than spite. The cheque was received but bounced when cashed. It is important to note this whole process, from them leaving the job to providing a worthless cheque took over a month. Matt told us a new cheque would be coming. As of the date of writing this review no monetary reimbursement of any kind has been received. Which is another month after being provided the cheque that bounced.
I have asked MM several times for a receipt for funds paid and work completed. I have also asked them for a copy of their business license and trade licenses for the trades who worked on our home. All requests have been ignored and/or refused. Also, in performing a web search on MM Flooring I am unable to find them as a legitimate business anywhere. Even on the Trusted Pro’s website there is no credible information for them. The only address I was able to find for this “company” is for a residence that is not connected to either brother. Their website has no credible information about them, at least nothing since 2013. I hired this “company” based on the Trusted Pro’s website, take some advice, do your own research before getting involved with these people.
hello here is the real story:
3 weeks in the project the client was already rushing us asking us when we are going to finish the job when we clearly stated in our email approx 6-8 weeks. We always say approx timeline and the client had also not let our trades work past 6pm or on weekends when there was a separate entrance in the basement and we never accessed his main door so not sure what the issue was.
the quality of work we do is always a high standard and the client began to rush us. we never left any work in any bad condition. Our reputation speaks for itself and 1 or 2 bad apples in 13 years of business is normal. This client was extremely controlling for timing and micromanaging us and this was his first renovation project so we has no experience in any workmanship. the client also kept taking the key and moving it not giving us access to the home several times.nothing needed to be redone in a the basement besides the normal touch up standards in the industry...this was another way the client tried to take money from our company!!
after an 8 week timeline and continuous questions asking us when we will finish way before the estimated deadline the client sent messages demanding that we pay him 1000$ a day for each day we are late. he was trying to extort our company for money and saying there is 4 times the amount of work to be done when in fact 95% of the basement was done. At this time we decided to leave since extorting our company is not how we work nor do we need to be in a abusive mentally unstable environment.
a cheque was sent to the client for the agreed amount and was post dated. The client decided he does not know how to read a date on the cheque and cashed it in early. this is not our responsibility. we acted accordingly and fair. he continues to try and tarnish our company and make lies up.
other contractors be aware of clients like this!!
Overall decent experience. Contractor suggestions and materials picked were on par with what we liked 99% of the time. Great guys to deal with, only problem was when we didn't like something, it seemed to get personal at times for the guys. Customer is always right and we weren't getting the service for free so that was disappointing. Left the job about 95% complete, and our biggest complaint was the amount of time they showed up weekly. Sometimes only once a week. To me, there was always something to do to speed up the process and I realize we weren't the only customer and our project was not a large one and that became an issue also. Again, it was frustrating and disappointing in the end because we did get along VERY well with the guys and both sides tried to accommodate the other when needed.
Matt & Nick have done an amazing job on my home. I was very impressed during the construction phase and just how easy they made it all feel. They are very professional, attentive and a pleasure to deal with. I would highly recommend their team for your next construction or renovation project.
Great to work with, always taking time to explain the job so that I you understand the job the its completion and excellent job when completed. The finishing and trim work is excellent.
MM Flooring & Renovations has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Milton and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Business does not require workers compensation|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Yes|
|In Business Since||2005|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
MM Flooring & Renovations has been recognized for their skills and expertise by their peers in the following categories
Nick and Matt are very respected people in the world of renovations and we have had the honour of working with them on numerous projects. They always keep a professional and courteous business manor on the work site and always have their operation running smooth and efficiently. The spaces they create are absolutely beautiful, we will continue to collaborate with them in the future.
It has been a pleasure to work with Matt and Nick in multiples projects over the last several years Throughout these years M M Flooring & Renovation displayed a high level of professionalism, experience, dedication and commitment to quality. They always do a good job of cultivating a teamwork oriented atmosphere and work well with everyone to find solutions to problems and overcome numerous challenges during the course of construction. I will definitely stay working with this company in the future
Framing, subfloor leveling, insulation, drywall, spray foam, bathrooms, powder rooms, wet bars, plumbing, electrical work, laminate flooring or carpet install, painting, mud and taping, priming, trim work, door work.
Provides complete exterior home renovations ranging from plumbing, electrical, insulation, framing, kitchen builds, basement builds, bathrooms, drywall, hardwood, laminate and tiles.
Installation and supply of all type of flooring available in the market from custom handscrapped hardwood to cork to laminate.
We supply, install and can map out an entire home with heating, cooling returns. Our licenced gas technicians can connect and install bran new furnaces, water heaters, piping, gas fireplaces etc. We are capable of installing multiple furnaces in one home and map out 2000sq to 10,000 sq ft homes.
All various countertop for kitchens and bathroom and basement ranging from granite to quartz, cambria, marble, etc thickness can range from 3/4 thick to 1 1/4" in thickness..Edging and finishing has several types available from straight edge to rounded to waterfall etc.
Licenced and insured plumbing work in commercial and residential untis. Simple to complex plumbing availbale. Shut off valves, drain relocation, valve work. Pex to copper or copper lines available, shower, bathroom and basement plumbing availbale. Rough in drain work available.
We supply, install and repair all type of water heaters. All work is done by a licenced technician. Most water heaters are outdated and we can convert to power vented water heating systems using pvc direct venting and up to 60 gallon water heating systems.
Waterproofing of basement foundations via use of membrane. Trench digging, complete water proofing of foundation interior and exterior and perimeter of home available. Water leaks, moisture, water leaking, weather damage all available.
Heated systems for bathroom heated flooring, showers, tiles, hardwood, cork etc. Systems waste little electricity and are hard-wired individually. Great for keeping cold flooring such as tiles warm in winter or when showering.
Replacement of old bath tubs and sink and vanities. New facuets, handles, custom tubs available. New and old style tubs available. Sinks can be square or rectangle or round. Various sizes, style sand finishes available in tubs.
All forms of ceiling repair, popcorn or flat ceiling, plaster, drwyall work, only flush ceiling and no drop ceiling ie in basements. Ceiling can be 1/2 or 5/8 special drywall. Sanding, priming available also.
The use of a master electrican to wire any form of cables including internet, data lines, cat 5, cable, speakers, custom wiring for entertainment sytems, hidden wiring in walls using abs piping.
Complete home demo trash removal onsite via bin locations. Interior and exterior trash and garbage removal and debris ranging from wood, metal, drywall, household garbage, flooring, etc available.
Refacing and refinishing of all types of hardwood...From oak to exotic wood. Raw wood and pre finished wood. Handscrapped, oak, maple, pine. Staircases and treads, risers and posts and handrails.
Exterior custom brick work from small to large full homes.all forms and type of brick available. All type of stone work, brick, pattens, and custom masonry work available, flagstone etc.
Complete bathroom renovations. Tile removal, subfloor install, stand up showers, tubs, vanities, toilets, showers, flooring, faucets, glass doors, rain showers.
Custom framing, straping, boxing with wooden studs. Metal bead corners for boxing, custom work for arcs and door entrances. Framing of residential units from basements to walls to ceiling.
From one room to entire home painting done via use of benjamin moore or martha stewart painting lines. Priming, sanding and final painting to several coats from matte to eggshell finish available.
Installation of new and existing units can range from main floor to below grade levels such as basement builds. Use of pvc piping for complete installation or extensions of pipes in specific areas.
Licenced and insured master electrican to run basic wiring for potlights to 3ways and dimmers. Attic work, basements, wall lights, l.E.D lighting also available, valence lights.
All form so carpet from berber to cut pile available to install on staircase, landings, bedrooms, hallways, vinyl custom flooring in bathroom and laundry or powder rooms.
Caulking around tubs, showers, vanities, glass, baseboards, trim, quarter rounds, casings, transparent caulking and colour caulking available.
Custom tile supply, install and removal. Products range from simple ceramic to custom natural stone, marble, polished porcelain, slate, ceaserstone etc.
Basic and custom drywall work from 1/2" to 5/8" sheets on ceilings, walls, in basements, main floors. Mud, tape and sanding available.
Complete gutting of kitchen, countertops, vanitiies, custom to basic kitchens ranging cabinets from oak to maple. Custom handles, backsplash.
All forms of closet space savers. Custom shelving and clothing or storage units available. Metal or wooden closet oragnizers with in built untis available.
All type of insualtion, roxul, standard insulation and spray foam insulation available. Ceilings, walls, cold cellar rooms, wine rooms.
Finish and raw construction carpentry from trim work to doors, casings, quarter rounds, framing carpentry, hardwood and laminate work.
Demolition of basements, interiors of homes, complete interior home guts, electrical demo, plumbing demo, insulation removal etc.
Custom tv units, inbuilt or exterior built speakers in wall and ceiling. Licenced electrical wiring. From 40 to 100" screens available.
Interior fireplaces: ranging from vented to ventless systems. Mantel and custom stone work available. Electrical or gas fireplaces.
Licensed hvac technicians- complete install of new hvac system, duct work, power vented water heaters, gas connections.
MM Flooring & Renovations is a residential based construction and installation company that has been building extraordinary projects for nearly a decade. We've completed over 500 projects to date and our quality workmanship has earned us a reputation as one of the GTA's premiere contractors. We specialize in hardwood, carpet and tile projects as well as renovations, add-ons, and remodeling. We are experts in hardwood & basement renovations.
Our projects have a 95% on time completion record!
We will complete your project the way you want. Period. No surprises or disappointments. If you can dream it, we can build it. We maintain control throughout the design and construction process to ensure that your project is built to the highest quality standards.
Our Promise to you
We manage all stages of your project. From the pre-design phase of a project through construction and delivery. We form alliances with property owners and when you deal with MM Flooring, you deal directly with us, not some sub-contractor.
MM Flooring guarantees:
On schedule completion
Cost-effective process from beginning to end
Final project exceeds expectations
Honesty, integrity, and great value
With over 10 years experience, MM Flooring & Renovations has been installing high quality hardwood flooring. In 2005 a team of ambitious brothers, merged a wealth of experience and skill into a company that would earn a remarkable reputation as a leading hardwood and renovation company. Nick and Matt combined their strengths to create an unbeatable force in their business. They promised at the time they decided to launch MM Flooring and Renovations that they would always operate with a quality foundation of unwavering ethics and quality workmanship.
MM Flooring & Renovations was awarded Best of TrustedPros in 2018 for Basement Renovations, Flooring and General Contracting in Milton.
MM Flooring & Renovations was awarded Best of TrustedPros in 2016 for Flooring in Milton.
MM Flooring & Renovations was awarded Best of TrustedPros in 2015 for Basement Renovations and Flooring in Milton.
MM Flooring & Renovations was awarded Best of TrustedPros in 2013 for Basement Renovations and Flooring in Milton.
|Main contact(s)||Matt Kostrzewa , Nick|
|Alternate Phone Numbers||416-825-3579,|
|Listed with TrustedPros since:||2013|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Licensing information||Licensing information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
MM Flooring & Renovations has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum