Modern Tile & Home Solutions is a small residential renovation company. Modern Tile & Home Solutions main focus is to offer services at high standard of quality and professionalism. Modern Tile and Home Solutions also focuses on offering luxury and custom finishes, while offering affordable pricing. Modern Tile & Home Solutions prides itself on dedic read more...
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I hired Delon from Modern Tile to retile 300sqft of my main floor. Unfortunately he turned out to be very unprofessional and unreliable. He didn’t finish the floor and even the portions he did complete were done incorrectly. The tiles are not leveled and the edges are very uneven. There were several tiles that I noticed were not even cut straight, they were slanted and uneven. I specifically asked him not to set/grout these tiles and to replace them before grouting. He ignored my instructions and grouted them anyways. When I asked why he grouted them even though I asked to replace them he said he was going to replace them later and just “grouted them for now”. Later when I reminded him to replace them he refused saying he won’t replace them because they’re already dry and he doesn’t enjoy pulling up set tiles…. Even though I reminded him a dozen times and sent several emails and text messages instructing him not to set them in the first place since they were incorrectly cut.
He also refused to stick to a schedule, would come and go from the job site as he pleased. Some days he’d say he’s on his way and not show up at all. Other days he’d leave saying he’ll be back in an hour but not come back until a day or two later.
After 2 weeks he just completely stopped showing up, I waited for him to come back for an entire week. This delayed the rest of my home renovations until I eventually sent a legal letter asking him to return. He responded saying he would come back and finish within 2 days but only came back for a few hours and then disappeared again, leaving me with an unfinished floor that I now have to hire another company last minute to come finish.
So what was suppose to be a simple 1-2 week retiling project for less than 300sqft of floor space turned into a 4 week long headache and unfinished Mess.
Worst part is that he damaged other parts of my property in the process. He got cement/mortar all over my walls and door frames (pictured below) which I understand can happen while setting tiles but at least have the decency to clean up after yourself and wipe it off.
Instead he just left it there so it dried up and now I have to pay for all this hardened cement to be scraped off which of course ruins the paint underneath.
He threw all the broken tiles and debris from the old floor onto my finished wooden Deck! Even though I told him specifically to throw all the debris from the renovation to the dead-grassed area of the yard. When I noticed him throwing stuff on the deck I reminded him that it is not supposed to be on the deck but rather the side of the house and he said “yeah don’t worry I’m just putting it here for now and then I’m gonna move it after” but of course he never did and so I had to pay someone else to come move it after he stopped showing up, only to find the wooden planks of the deck had been damaged from all the debris.
He also left debris from broken tiles just sitting in the corner of my laundry room and inside all of my floor vents.
My house was freezing for weeks until I had another contractor come and clean them out since he left them like that for 4 weeks never bothering to clean out the chunks of tile and cement he threw in them.
Needless to say, having modern tile & home solution work on my house was a mistake and I would not recommend his services.
We needed to fix the floor in our shower. The floor was very uneven and the tiles weren't grouted properly.
We called Delon and he was here the next day to give us an estimate. He offered several solutions and we found his prices to be very reasonable.
As we will be moving soon, we decided to repair the floor rather than do the entire new shower.
Delon was here within a few days to start work. Unfortunately, he found some damage behind the tile during the demo process which took an additional day to fix but we were very glad he pointed it out and fixed it properly. Things needed to be done in stages, as there was drying time etc involved but the work was done as quickly as expected.
We were thrilled with the new floor!
We would recommend Modern Tile and Home Solutions and we would use them again!
We were impressed with the work done, Delon was very professional and the work was completed in a timely manner as promised. Cost was reasonable as well. We appreciated that there was no mess left behind when work was finished. Highly recommend Modern Tile and Home Solutions.
Modern Tile & Home Solutions has a TrustScore™ of 2.3. The average TrustScore™ for other businesses providing similar services in Brampton and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 3 |
Approved | 1 | 3 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1/5 | 3.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
One of the most important rooms in any home is the bathroom. We will help you create a bathroom you will love to spend time refreshing in. Modern Tile and Home Solutions offers bathroom renovation services in Brampton and the GTA.
Modern Tile & Home Solutions takes pride in flooring installation. Done with care and expertise, our flooring installations are sure to last is your home.
Modern Tile and Home Solutions specializes in tiling. With plenty experience, our tile installations are sure to leave your home looking luxurious.
Modern Tile & Home Solutions is a small residential renovation company. Modern Tile & Home Solutions main focus is to offer services at high standard of quality and professionalism.
Modern Tile and Home Solutions also focuses on offering luxury and custom finishes, while offering affordable pricing. Modern Tile & Home Solutions prides itself on dedication to timely completion with a perfect finish.
Main contact(s) | Delon Solomon |
Alternate Phone Numbers | 437-339-4261, |
Listed with TrustedPros since: | 2020 |
Residential work | Yes |
Commercial work | No |
Warranty | All tile installations by Modern Tile & Home Solutions come with a 1 Year Guarantee, free from defects resulting from poor installation workmanship. The Warranty will cover the replacement of any loose tile or grout due to improper installation for up to 1 year. Warranty will cover replacement of any cracked tile or grout due to improper installation for up to 1 year. It is the responsibility of the customer to provide the materials required to complete the repair. Modern Tile & Home Solutions will only cover the labor costs but not the materials costs. It is recommended that the customer purchase extra tiles to keep for future repair, incase of future damage caused by the customer or possible workmanship flaws. Bathroom renovation warranty will cover leaks in tiled showers that have been completely prepared by Modern Tile & Home Solutions, due to improper installation for up to 1 year. The Bathroom renovation warranty will be voided if shower was not completely prepared by Modern Tile & Home Solutions. A completely prepared shower includes install of new drywall/denseshield, pan/mud bed, curb, waterproofing, niches and tile Installation. Modern Tile & Home Solutions will provide a recommended option, as well as economical options based on the customers budget. Modern Tile and Home Solutions can only honor warranty claims that have workmanship defects on jobs completed through the recommended option. In order to process warranty claims the customer must contact Modern Tile & Home Solutions and provide details of the issues, along with proof of installation; a copy of the sales invoice must be provided. Warranty claims will not be processed without a copy of the sales invoice. |
Accepts credit cards | No |
Year established | 2018 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Business does not require a trade license |
Insurance information | Contact Modern Tile & Home Solutions to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.