Monsieur Drain has been servicing the greater Montreal and surounding areas since 1990. Monsieur Drain is a division of Howard Cohen Plumbing We are fully equiped with the latest equipment. Our services include Unblocking, Camera Inspections, High Pressure Jet Cleaning, Excavation Of Main Drains And French Drains.
We bought a new house. 3 weeks later a mini tornado overwhelmed the city sewers which backflowed into many houses. An inadequate and unmaintained sewer backflow valve in our new home created a disastrous situation: approximately 2,000 litres of sewage flowed into our basement through the toilet and bathtub.
We called Mr Drain for help. Howard came to see us immediately, he took charge of the situation, made arrangements to have the defective undersized valve replaced immediately with the appropriate valve. He spent a great deal of time talking to us, reassuring us, calming us. After this horrible ordeal we felt like there was light at the end of our dark tunnel. His men showed up to do the work on time. They were all courteous and extremely polite. They jackhammered the basement floor and made a huge (but unavoidable) mess. They cleaned up everything thoroughly before they left. They showed what they did, what they installed, how it worked, they answered all questions. Tasso was calm and reassuring. Howard came to oversee the job which had been initially estimated to take 2 hours. But the retrofit installation was problematic due to the cramped space (inside a closet) and insufficient sewer pipe. They had to jackhammer some more flooring. It was a long hard job in a very cramped space. The job got done, the premises were left unbelievably clean, we just had to pass a wet mop. I paid my invoice, there was no additional fee for all the extra work they had to do. I was speechless. Howard is reassuring, his years of experience in his business are comforting, he gave us advice on how to deal with the lawyers and offered to come to court with us – if it ever got that far. These are professionals. It was an amazing stroke of luck that they were the first to answer our panicked call for help. I am and will forever be a loyal customer. Thank you. A huge thank you from the heart to all of you.
Here is a short 1 minute video clip taken just before the peak of the disaster when things got really ugly:
I call MONSIEUR Drain at 930 Saturday night and two guys showed up within an hour of me calling. I had almost two feet of water in my basement. Maxim and TASSO went to work quickly to clear my drain. Water went down within 10 min. Then they did a camera inspection and it showed that my drain was broken and full of roots. So I signed a deal for them to change it on Monday. They showed up at 730am as promised and had the job done by the end of the day. They did a great job and I was supper happy with the way they took care of my problem. As a side note I read the 3 rewiews on this site and was really shocked by what people said about MONSIEUR drain. I did not feel
That way at all about this company and I would recommend them for any of your plumbing needs. Five star guys keep up the good work.
Do not call these people for anything. They lied the whole time about the extent of the job they were doing. They charged extra for things that were way overpriced and they used the absolute cheapest materials they could find. They didn't even finish the entire job, I had to do some of the work for them and provide materials that they didn't have. They were slow and took 3 days longer than they told me. They were rarely on time, in fact they were 3 hours late on the first day and I was the first job of that day. And the job isn't done so I will have to hire someone else to finish it. They lied to me and ripped me off. Don't ever trust them and do not call them for anything.
Garbage of a company. Liers and cheats. They charge an arm and a leg and they pretend they are doing the job and when they did nothing at all. They came to me charged me 6 bills said the problem was fixed and yesterday the same problem occurred. They tell me it will cost me more because it seems to be a more serious problem. Which they caused themselves. Rip off will never deal with them again
Monsieur Drain has a TrustScore™ of 2.6. The average TrustScore™ for other businesses providing similar services in Montreal and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1990|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||David Kellner , Howard Cohen|
|Listed with TrustedPros since:||2012|
|Accepts credit cards:||No|
|24 Hour emergency service:||Yes|
|Licensing information:||Contact Monsieur Drain to request licensing info.|
|Insurance information:||Contact Monsieur Drain to request insurance details.|
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