Mr. Parging

I am extremely disappointed with Mr. Parging. I hired them to resurface my steps. They proved to be incompetent and do not stand behind their work. After a year and a half, the coating they put on is flaking off. It looks terrible and needs to be completely removed and replaced but they will no longer take my calls. Avoid this company.

I did not like Mr. Parging, Don Sincennes work. I contracted him to re-do the garage floor and he was so pushy to get the contract and kept telling me that he is very honest, hard worker and that the job will take 3 days. His crew showed up (2 men) and did the work in 1 day and a half. My Mom did fell in the garage and broke her pelvis as the workers removed the step from the laundry room to the garage. She is in bed since July 27, 2016 and use a walker. I kept calling Don Sincennes as there is sports of humidity and water on the floor and the smell stinks in our garage. I keep calling him, he promised twice to come and see the damage that he and his crew did but did not show up. He gave me the phone # of one of the workers who promised again to come by but never did.

Today is September 20, 2016 and still no word from Don or the worker despite my repeated phone calls, twice a week. I can send you photos of the garage floor with the humidity spots after Don's work. I am surprised that a person that keep saying that he is honest, he does not lie, he does good work and do not return your phone calls or come by to see the mistake/problem that he and his crew created.

Very bad guy, no professionalism, no honesty, no credibility. Do not deal with Don Sincennes, Mr Parging.

Claude

Seven winters in our new home had made a mess of our garage entrance. The concrete was deteriorating and the driveway was slumping. We also had crumbling of the parging around the house foundation. The crew from Mr. Parging had everything repaired within a morning. They showed up on time, worked with real attention to detail and left no mess behind. They were also very courteous, friendly and professional. The owner, Mr. Don Sincennes, personally followed up to make sure we were happy with the job. I would recommend Mr. Parging 100%.

I am very disappointed in the concete step resurfacing done by Mr Parging. It has been done 3 times now and is still is unsatisfactory. Phone calls and emails are not returned.

The Ottawa South area franchise of Mr Parging was hired to parge my foundation and resurface my concrete front steps. The foundation parging was done correctly with no issues. However the step resurfacing has been a problem. Initially, the worker used MeadowPatch 2 concrete but appeared unfamiliar with its use and the workmanship was poor. I raised some complaints and the worker returned to apply another layer of MeadowPatch 2. The results again were unsatisfactory as the MeadowPatch 2 did not adhere to the existing concrete so the product flaked off. The supervisor claimed that the problem was with the supply of MeadowPatch 2. It seems more likely that the problem was that worker didn't mix the product correctly. The supervisor agreed that the work needed to be redone. The was done for the third time, this time using MeadowPatch 20. The result was better than before but the colour is mottled and the workmanship is poor. It looks like the work of an amateur. No further work has been done.

I contacted Don Sincennes, the owner of Mr Parging, to complain. Initially he listened to my issues but then claimed he was powerless to address the problem because it was the franchisee's responsibility. My repeated calls to Don and Moe (the franchisee) have not been answered.