Mr. Parging

Mr. Parging (Don Sincennes) and his crew (Ceasar and helpers) did parging all around our house and in our garage at the end of the last season. They also rebuilt our front stoop. We were very satisfied with the quality of the work. The price was also reasonable - comparable to other estimates and better than others. During winter, one small corner of the parging crumbled. I called M. Sincennes and his crew came back and made the repairs on the guarantee. I would not hesitate to recommend this company to family and friends.

I had a contract with Mr. Don Sincennes to parge 400 square feet of basement wall (exterior) and do some cosmetic work on our front step. Mr. Sincennes requested a large down payment which we paid. We later changed our mind and eliminated the front step work but requested the parging be completed by end of May 2017. I specifically requested that the wall under our deck be inspected and parged if necessary.

End of May and a threat of cancellation of the entire project led to a sub-contractor showing up at our door to do the parging. They informed me that Mr. Sincennes told them not to bother going under the deck to check the wall though at my request this sub-contractor graciously did do a careful examination of this portion of the wall.

During the completion of the parging, Mr. Sincennes left me a phone message stating he wanted another cheque to cover the parging cost. Simple one coat parging in Ontario can cost anywhere from $2 to $3 per square foot. Mr. Sincennes wanted a total of $3,300 ($8.25 per square foot) for this simple job and had not even bothered to come and inspect the completed job. When I asked for a detailed explanation of his costs, Mr. Sincennes could not even tell me how many square feet had to be parged and stated that he always charges $2,400 to parge a "House as big as yours" (note the sudden change in costs here). Several times I offered Mr. Sincennes to come to my home and verify his costs but after a heated exchange he hung up the phone.

I refused his demand for more money as the down payment covered the entire cost of the parging at $3 per square foot. Mr. Sincennes then told his sub-contractor that I had refused to pay for the job and therefore, he could not pay the sub for their work. I feel bad for the sub-contractor who was very polite and seems to have completed some very good work.

I am extremely disappointed with Mr. Parging. I hired them to resurface my steps. They proved to be incompetent and do not stand behind their work. After a year and a half, the coating they put on is flaking off. It looks terrible and needs to be completely removed and replaced but they will no longer take my calls. Avoid this company.

I did not like Mr. Parging, Don Sincennes work. I contracted him to re-do the garage floor and he was so pushy to get the contract and kept telling me that he is very honest, hard worker and that the job will take 3 days. His crew showed up (2 men) and did the work in 1 day and a half. My Mom did fell in the garage and broke her pelvis as the workers removed the step from the laundry room to the garage. She is in bed since July 27, 2016 and use a walker. I kept calling Don Sincennes as there is sports of humidity and water on the floor and the smell stinks in our garage. I keep calling him, he promised twice to come and see the damage that he and his crew did but did not show up. He gave me the phone # of one of the workers who promised again to come by but never did.

Today is September 20, 2016 and still no word from Don or the worker despite my repeated phone calls, twice a week. I can send you photos of the garage floor with the humidity spots after Don's work. I am surprised that a person that keep saying that he is honest, he does not lie, he does good work and do not return your phone calls or come by to see the mistake/problem that he and his crew created.

Very bad guy, no professionalism, no honesty, no credibility. Do not deal with Don Sincennes, Mr Parging.

Claude

Seven winters in our new home had made a mess of our garage entrance. The concrete was deteriorating and the driveway was slumping. We also had crumbling of the parging around the house foundation. The crew from Mr. Parging had everything repaired within a morning. They showed up on time, worked with real attention to detail and left no mess behind. They were also very courteous, friendly and professional. The owner, Mr. Don Sincennes, personally followed up to make sure we were happy with the job. I would recommend Mr. Parging 100%.

This business is a total joke, and Don Sincennes is the most ignorant, arrogant person I've ever had to deal with. I absolutely would not recommend this company to anybody that I know.

I am very disappointed in the concete step resurfacing done by Mr Parging. It has been done 3 times now and is still is unsatisfactory. Phone calls and emails are not returned.

The Ottawa South area franchise of Mr Parging was hired to parge my foundation and resurface my concrete front steps. The foundation parging was done correctly with no issues. However the step resurfacing has been a problem. Initially, the worker used MeadowPatch 2 concrete but appeared unfamiliar with its use and the workmanship was poor. I raised some complaints and the worker returned to apply another layer of MeadowPatch 2. The results again were unsatisfactory as the MeadowPatch 2 did not adhere to the existing concrete so the product flaked off. The supervisor claimed that the problem was with the supply of MeadowPatch 2. It seems more likely that the problem was that worker didn't mix the product correctly. The supervisor agreed that the work needed to be redone. The was done for the third time, this time using MeadowPatch 20. The result was better than before but the colour is mottled and the workmanship is poor. It looks like the work of an amateur. No further work has been done.

I contacted Don Sincennes, the owner of Mr Parging, to complain. Initially he listened to my issues but then claimed he was powerless to address the problem because it was the franchisee's responsibility. My repeated calls to Don and Moe (the franchisee) have not been answered.