I did not like Mr. Parging, Don Sincennes work. I contracted him to re-do the garage floor and he was so pushy to get the contract and kept telling me that he is very honest, hard worker and that the job will take 3 days. His crew showed up (2 men) and did the work in 1 day and a half. My Mom did fell in the garage and broke her pelvis as the workers removed the step from the laundry room to the garage. She is in bed since July 27, 2016 and use a walker. I kept calling Don Sincennes as there is sports of humidity and water on the floor and the smell stinks in our garage. I keep calling him, he promised twice to come and see the damage that he and his crew did but did not show up. He gave me the phone # of one of the workers who promised again to come by but never did.
Today is September 20, 2016 and still no word from Don or the worker despite my repeated phone calls, twice a week. I can send you photos of the garage floor with the humidity spots after Don's work. I am surprised that a person that keep saying that he is honest, he does not lie, he does good work and do not return your phone calls or come by to see the mistake/problem that he and his crew created.
Very bad guy, no professionalism, no honesty, no credibility. Do not deal with Don Sincennes, Mr Parging.
Seven winters in our new home had made a mess of our garage entrance. The concrete was deteriorating and the driveway was slumping. We also had crumbling of the parging around the house foundation. The crew from Mr. Parging had everything repaired within a morning. They showed up on time, worked with real attention to detail and left no mess behind. They were also very courteous, friendly and professional. The owner, Mr. Don Sincennes, personally followed up to make sure we were happy with the job. I would recommend Mr. Parging 100%.
I am very disappointed in the concete step resurfacing done by Mr Parging. It has been done 3 times now and is still is unsatisfactory. Phone calls and emails are not returned.
The Ottawa South area franchise of Mr Parging was hired to parge my foundation and resurface my concrete front steps. The foundation parging was done correctly with no issues. However the step resurfacing has been a problem. Initially, the worker used MeadowPatch 2 concrete but appeared unfamiliar with its use and the workmanship was poor. I raised some complaints and the worker returned to apply another layer of MeadowPatch 2. The results again were unsatisfactory as the MeadowPatch 2 did not adhere to the existing concrete so the product flaked off. The supervisor claimed that the problem was with the supply of MeadowPatch 2. It seems more likely that the problem was that worker didn't mix the product correctly. The supervisor agreed that the work needed to be redone. The was done for the third time, this time using MeadowPatch 20. The result was better than before but the colour is mottled and the workmanship is poor. It looks like the work of an amateur. No further work has been done.
I contacted Don Sincennes, the owner of Mr Parging, to complain. Initially he listened to my issues but then claimed he was powerless to address the problem because it was the franchisee's responsibility. My repeated calls to Don and Moe (the franchisee) have not been answered.
Mr. Parging has a TrustScore™ of 3.0. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2002|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Our specialty is parging foundations. Mr. Parging looks forward to fulfilling your needs. We take pride in customer satisfaction, because we know you deserve the very best. All work guaranteed.
Trust the professionals at Mr. Parging for your next concrete resurfacing job. We repair crumbling basement walls, garage floors and walls.
Trust the experts with your brick repair. We colour match mortar to blend with the existing wall. All work guaranteed.
|Main Contact(s):||Ian Boyle , Don Sincennes|
|Alternate Phone Numbers:||18773194555,|
|Listed with TrustedPros since:||2012|
|Accepts credit cards:||No|
|24 Hour emergency Service:||Yes|
|Licensing Information:||Contact Mr. Parging to request licensing info.|
|Insurance Information:||Contact Mr. Parging to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.