MT Drains & Plumbing Ltd

It was a pleasure to get proper help. Answered on email quickly, information provided without problem and appointment set up easily. They care about questions with attention and properly help. Thank you guys (special Thanks to Olga and Dickson) for the great business. We highly recommend your company without hesitation.

Best Regards,

Igor

Extremely pleased with the service. Had them pump and examine our drainage system. Highly recommended.

We were very happy with the service. From initial (free) assessment to explaining how to inspect and clean the backwater valve, everything was smooth and professional. The team works very fast and efficient. We had a sump pump installed for which they had to dig a lot. They did that fast, and they cleaned up nicely after finished their work. We highly recommend them.

Very professional, on time and reasonable cost for service. Dickson was exceptionally professional, answered all questions, suggested the best options and with meticulous approach to his job did not leave any concerns about quality of service he provided. I would gladly recommend MT Drains & Plumbing Ltd.

Karl

Had issues with the kitchen sink pipes. Dickson came and unclogged kitchen sink drain and replaced a p-trap. He was very polite and explained everything to me. He communicated accordingly. Thanks again Dickson!

I liked the fast and efficient response. Repair was explained to us and performed professionally. Thank you.

Had a drain install in my basement. It was done within 3 days from booking the appointment. They did a great job and left everything nice and clean. The supervisor even came back to check if I was satisfied with the work. I would not hesitate to call on them again. Thanks

My basement cement block wall was slowly leaking into my finished rec room drywall and onto my wall to wall carpeting. This was very prominent this spring and in my opinion needed substantial work to stop the leaking and mould.

Pavel assessed the problem and recommended trenching down 6 or 7 feet. When the walls started collapsing on the workers in the trench, a backhoe was called in and the trench widened substantially. This created another problem necessitating breaking and removing cement flooring. Putting in a line from the exterior wall to the existing sump pump was required.

Throughout all this additional work and costs,Pavel was always available and supportive. He was upfront with additional costs and time lines. Much work was required to renovate my backyard and my rec room. But this had nothing to do with his work and I respect his honesty and integrity.

I cannot say enough about the fast service call and repair.

Customer service at it's finest.

Thank you to Pavel and his crew.

Tom Murray

It took several days to arrange a mutually compatible time. There were communication problems too, resulting in having to send a second plumber after the first one left during a misunderstanding. (I wanted him to wait a moment while I consulted my wife on one point and he thought he was dismissed.)

The good news is the work was completed in a highly satisfactory manner, although I think the cost was somewhat steep.