Design Interior Services

This business also goes as M & M General Contracting.

Damage from Ramon’s work destroyed our basement. Had to replace a century old main beam to our home because of his work. He installed a waterproof room completely wrong. The whole space had to be removed and redone.

Unsafe electrical done by Ramon. Sewage pipes that were left cut open and stuffed with grocery bags. He leaves unsafe work behind great looking drywall.

He was also suppose to build us a custom tub. He installed it broken and the craftsmanship overall was a nightmare.

Also they go by a few names and have a few companies.

Terrible. Stay away.

I believe that Gonzalo Pastorino (Raymond) is a fraudulent. I had a contract with him on 07/09/2017. Our contract was $3277 for installing Laminate's baseboard, trim & shoe molding, and door installation for the basement. I paid $1780 for starting. But before finishing the job, he asked the remaining price for solving himself and his worker's financial problem (Domenic) and begged a lot. He promised me finishing the job in next 2 days. So, I paid the remain amount ($1497) by cash that day. Then, he did a show off with his cellphone that I sent your receipt by email. My mistake which I didn't check my email that time. I trusted him about sending the receipt of $1497 by email. But he never sent me the receipt of the cash and never came to finish his job. In addition he texted me that you didn't pay the remain !!!!! While I have a witness for paying the remain by cash. I have never seen a liar person same as him in whole my life. I have complained of him in court. I hope we can clean this fraud and thieves of our country.

Be careful!!! Design Interior Services run by Raymond/Gonzalo Pastorino (416-876-2374) is a fraud!! This guy is very professional in convincing the clients to get the contract. I did contract with this guys to fix my exterior wall and paint on Aug 01, 2017. I paid 55% upfront to start the job and this guy requested to pay the remaining after completion. But when I checked his job, the job was very sloppy, incomplete and disappointing. However, I trusted this guy and paid him 25% more when he convinced me to come back and finish his job. Since that day, this guy blocked my phone and not answering my text messages. I feel bad that I really trusted this guy and paid him whatever he requested. I am surprised with the fact that there are unethical and thief like him in Toronto. Those who raise their kids with stolen money. It’s sad. DON’T EVER TRUST THIS GUYS!! I am taking this guy to court. What I have learned from this is that never pay them until they finish their job.

Respond to Gonzalo reply:

Oh lord this contractor (Raymond/Gonzalo Pastorino) is full of it!! Initially, he quoted me $1,300 for the entire front of the house. Then I said I will paint the garage door and front door myself, which then reduced it to $800. I had contacted other contractors to do the same job- One of the contactors offered me $1,000 (with me providing paint and wood) for the entire exterior of my house and the other quoted me $1,200. So your quote wasn’t cheap it was competitive. It was my bad luck to go with this guy because I trusted this guy with closed eyes. I felt he is professional and honest. Raymond didn’t show up in the morning and sent his co-worker because he had to drop off his daughter to a summer camp. My wife had also come home for lunch and he was not there, his employee had said his wife wasn’t feeling well therefore he took her to the doctors…YOU ALSO MY FRIEND HAD AN EMERGENCY JUST LIKE I. In the morning, I had re-explain everything to his employee and provided what you guys needed. You confirmed that you don’t need access to my home! Why would I leave my garage door open for thief’s like you? So you can steal more stuff? I have provided this contractor all the materials (Wood, Paint and even the paint brushes – still have the receipts) based on what we agreed on. I had provided him more than required brushes and at the end, half of them were missing. The only thing he used from his pocket was the wood sealer which was part of the deal. The material he used to fill was so cheap it is already coming off (only been 3 weeks). The pictures he has posted are not showing the actual facts. Yes, he did replace the wood and painted. But the quality of the work is terrible!! The fillings have gaps, paint finishing is crappy, joints between the woods show, cheap material, the top left wing of the house isn’t painted – still grey PICTURES ARE PROVIDED WITH YOU ACKNOWLEDGING. Raymond contacted me the next day asking me to pay off the outstanding balance. I explained him that the quality is not good and even my neighbours mentioned to me that the work is poorly done. But still I trusted him and paid him additional $200 as per his request and he confirmed to come back on Aug 4 and finish the job. He then postponed to Sunday. I waited for him all day Sunday, this guy never called to reschedule and nor did he reply to my messages. The week after that I contacted him multiple times and he blocked me. I tried reaching out to him with my friend phone then he picked up the phone. I asked him if he is available he said “yes” (not knowing its me). Then I said can you finish the outstanding work that you left unfinished. He said “I left so many unfinished work which one are you talking about” then I shared my address, right way this guy hang up my phone. I believe this confirms the fact that people those who do something wrong are scared to face the truth. He doesn’t even have the guts to face his clients or talk to because he knows he is wrong. Blocking your clients phone and leaving the work half done and not explaining what has changed his mind discloses that what kind of person he is (Unreliable, Lier, & Dishonest). FYI… Other contactor didn’t leave me I let him go because he was working on hourly basis and was doing it slowly. You are running this business for 16 years. I am not surprised with the fact that you are still unsuccessful due to your unethical way of earning money. I don’t understand how this guy can feed his family with this kind of way earned money. SHAME ON YOU RAYMOND!! Please everyone be careful with this guys he is smart with his convincing power and making stories. If you have nothing to worry about may be you should be answering your calls and not have blocked us or at lease explained to us that we have ripped you off-which obviously we haven’t! Please see below pictures of our concern as this job done by this super amazing contractor-joke of a professional.

be very carefull when hiring my man at home I had him do a bathroom reno with a new tile at first Ganzales was good but when it came time for him to come back and fix the grout on the tile he didnt once I paid him he would not return any calls or texts I have now had to hire someone new to correct the falling grout in the shower warning do not pay until u r fully satisfied with the work if grout is involved dont pay for a couple extra weeks as his grout job is horrible and wont stand up for a long time the photos are on the page

Very professional fair price. This company will work with you to get what you want and need. I would recommend this company for any of your renovation needs.