New Dawn Energy Solutions

My background: I would consider myself a very knowledgeable homeowner with an extensive technical background. Given my background, my standards tend to be much higher than the average homeowner.

The Good:

- Nani is pleasant to deal with and truly worked with me to design a PV solution that met my goals. He possesses the technical knowledge to converse at a very low level or at a high level depending on the audience needs. He is able to work with homeowners who range from being very "hands-on" (like myself) to homeowners who choose to be "hands-off".

- Nani entertained my "outside the box" ideas on PV panel layout, wattage and type. We worked together to design an optimal mixed 72 cell (Poly) PV panel and 60 cell (Mono) PV panel design to get to an optimal total 10kW PV system. Fortunately the roof design of my house allows for the mismatched 72 cell panels to fit and additionally to be hidden from street view preserving aesthetics.

- On install day, the PV Panel Installer was on time and had a pleasant attitude. He worked quickly with no issues.

- The Electrician had a pleasant attitude and located the utility boxes and wiring runs per my specifications.

- The power generation forecasts that Nani provided in his original proposal was indeed within the ballpark of actuals. My system has only been up and running for 6 months and we've had more rain than normal so far this year. As expected my actuals are coming in slightly below projections at the moment.

One small item that could have been better with my experience:

- My system design solution includes power backup. Although I'm confident Nani's team can successfully deliver my power backup solution, it has taken longer than expected. Due to Nani's availability, we've agreed that work on this solution will start in September.

To summarize, Nani's team successfully installed my 10 kW PV system based on my custom component design, wiring layout and inverter location.

Overall I'm happy with my experience with Nani and New Dawn Energy. I would hire them again.

Did an excellent job. Communication was excellent and the job was done in a timely fashion.

Found New Dawn Solutions after searching reviews online for a solar panel install. Once I emailed Nani, he called me to go over some of the information I would soon be recieving.

After agreeing to use New Dawn, things moved smoothly after. they were flexible with install times, answered any question or concern promptly, and did a great job on our roof.

Their estimated revenue for us has been spot on 4 months later.

A pleasure to work with! Even after they've been paid, they are quick to reply to any of my questions.

I contacted New Dawn last summer to find out more about their services and what it would cost. Nani followed up with me promptly and provided a detailed quote that showed what the system would cost and what I could expect to earn over the lifetime of the system. After some consideration we proceeded with the project. Nani and his team were great! They kept me up to date on their progress, stuck to their schedules and never hesitated to answer any of my questions. There were times during the project where we were held up waiting for our utility to perform some work or waiting on permits. Again, Nani kept us up to date and followed up with them when things seemed to stall. I really appreciated that. I would definitely recommend New Dawn Energy Solutions.

Nani and his team were very professional throughout. They were responsive to all of my questions and helped walk us through the process of applying for government grants. The installation went smoothly. We are extremely happy with the work.

New Dawn Energy helped us to install solar panels on our roof. We had very good experience working with the entire New Dawn Energy team. They finished the work earlier than they initially told us. Their projections match our system production and we are happy we selected New Dawn Energy for our solar system. We will recommend New Dawn Energy to everyone who is thinking of installing solar.

We were very pleased with the service provide by New Dawn and would strongly recommend them.

New Dawn provided a written estimate within 2 days of our request and provided us with 3 different options. Their pricing was competitive. They provided a complete turnkey operation facilitating all building and electrical permits and approvals as well as complete installation and online monitoring of the system. Installers were friendly and knowledgeable as were the salesman and engineers.

We signed a contract in October and panels were installed in late December.

The only problem we had was the original SolarEdge inverter did not work but New Dawn obtained and installed a replacement within a week.

We have been very pleased with the service provided from inception through post installation and have no hesitation in recommending them.

We had decided to go with New Dawn, as our other solar contractor would NOT return our calls ... but Nani was in regular contact inquiring about our Microfit Solar project, and answered all of our questions too! Because of this customer service, we awarded New Dawn the job and it was our BEST contractor experience we have ever had ... start to finish!

Everything was planned out / layed out from the beginning, with reasonable down-payments made a each completed stage, and the project moved as scheduled and all was always done as scheduled (or early), and this minimized our requirement in requesting time off of work the complete this preparation. We requested a turn key install, and that was exactly what we got.

We were handed a complete manual of our PV system with ALL the required permits and engineering drawings inside a handy binder ... after being trained on the System, and how to navigate the invertor's multiple screens. We are even able to monitor our System via our Android smartphone (using our high speed internet) and we can see what each panel is generating, during the day at work, or even while in the USA.

Nani's team also monitors your PV system and Nani would call and tell me if the modem had gone 'offline' and required rebooting, even before we noticed there was an issue.

Excellent customer service and high quality equipment that regularly consistently surpasses monthly estimated projected income amounts, due to there being a Power Optimizer installed on each PV panel; great design and highly efficient.

My wife (Suzanne) and I would highly recommend Nani and his team at New Dawn Energy Solutions, to install your PV system and I would ask as many questions as you need ... you will get the answers you seek.

Wayne Wauro

New Dawn was very professional and always kept on top of the entire process. They tried to make it as painless as possible and dealt with any correspondence with Toronto Hydro. The various inspectors that came during the installation all had high praise for the company and felt confident that they would find no problems once they learned who was doing the install. Our roof was wonky and had very peculiar challenges but they dealt with it with little fanfare. The staff were pleasant to deal with, the only hiccup was when our sales rep failed to warn us of Toronto Hydro's final fees that were additional to the install. But otherwise we were very happy with the company.

Installation went smoothly and according to plan in April 2015. The System has been performing flawlessly with results a little better than predicted ever since. We are very satisfied with all aspects of the New Dawn experience.

New Dawn Energy services came across with the whole set up to finish withe exceptional performance. The communication during the project was well handled. I would recommend their service any time.

Nani and the New Dawn team were very professional from the beginning to the end of my the solar system project. They created an easy to understand work back schedule of key deliverable dates and payment requirements. I really felt very at easy with Nani and his team as they where there to answer any question that I had about the project.

The reason I did not give a 5 star on this review was because the installation of the solar invertor on the outside of my the house. I am still trying to source a cover to protect the electrical hardware from the sun. A Home Depot typical canopy is large and unsightly so I have to get a custom cover built for it.Overall, I am pleased with the output of the solar system. It is generating revenue for us and I feel really good about being a steward of the environment!

Company installed solar panels in time and provided professional service. Coordinated well with all agencies IESO, Powerstream, ESA and Richmond Hill City. Panels are working well without any problem till now. Problem with inverter was identified and rectified withot any hassle.

After doing some research and speaking with a few companies for our MircroFit Project, we are very happy to have selected New Dawn Energy Solutions. Nani and his team are very professional and courteous. Their experience and knowledge shows as they managed the entire project from start to finish with very little disruption to our lives and while keeping us completely aware of everything. We would not hesitate to refer anyone to New Dawn Energy Solutions.

Our experience with New Dawn Energy team was a really knowable, pleasant and rewarding. New Dawn Energy representative explained us everything completely up front and as they progressed with installation. They also walked me through the whole system after installation. Knowing New Dawn Energy representative is an electrical engineer put us at ease. He is very knowledgeable about the emerging solar technologies as well the whole power industry; he worked in Ontario Hydro prior to New Dawn Energy. I did talk to number of installation companies prior to selecting New Dawn Energy and selected New Dawn Energy because of their competency, price was very competitive and they offered first class materials; their state of art technology solutions provide us with high return. New Dawn Energy providing us turn-key solutions, taking all the stress of dealing with different government agencies out of our hands. Their installers were efficient and experienced and had a great deal of respect for our privacy and our property. I have since recommended New Dawn Energy to my friends, neighbours and will confidently recommend to anyone. The financial returns based on New Dawn Energy projections are pretty accurate. In fact I am surprised to see not many people in Ontario are taking advantage of this government program. Overall we are very happy with their service, materials and professionalism and would recommend New Dawn Energy to anyone wanting a solar PV / MicroFit installation!