We are a team of engineers, electricians and entrepreneurs dedicated to integrating quality renewable energy systems aimed at optimal energy production and delivering long term revenue performance through Micro FIT and Feed in Tariff programs or reducing the energy expenditures through Net metering programs for commercial, institutional and resident read more...
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Great experience right from my first call to the New—Dawn company until installation of EV Tesla wall charger by its Master Electrician Mobin. Great workmanship by Mobin, installing the charger in garage and running the electrical 60Amp cable right through the garage to the electrical panel in the basement. Keep up the good work guys. Thank you team New Dawn.
Sanjit, thank you very much for your business and for taking the time to share your experience of EV charger installation work with New Dawn Energy Solutions team. We are looking forward to keeping in touch, and we are just a call away if you or any of your friends and family circles have questions on solar, energy storage, EV charging, or energy saving. Thanks.
New Dawn Energy did a great job on our solar panel installation. They did their best to get the project done as soon as possible. Nani and his team were always available to answer any questions I had. From start to finish that project was done very professionally. We're very happy with our new solar panels and we would highly recommend New Dawn Energy to anyone looking to install solar panels. Thank you!
Thanks Borislav, for giving New Dawn Energy Solutions an opportunity to provide you a solar panels system solution. We are sure your Net metering system will meet your current and future needs. If you have any questions we are just a call away.
I wish I could give this company a zero star rating. Feelings aside, I will provide a statement of facts for your review to help you make an informed decision about your solar energy investment. I contacted Shalini to discuss solar panels system installation in the first week of February. At first, she was inappropriate on the phone. When I called her back, she was much more professional and appropriate. Shalini provided an overview of the project, including the timeline of 3-4 months to install the system. I signed up for the project. At that point, I trusted Shalini and her team to take good care of my project, time, and money. Big mistake!!! I did not receive regular updates on the progress of my project until May. I started calling them to inquire. I was told that an approval by the electricity utility company was still pending. FYI, the approval does not take 3 months to get. First week of May, I called again to get an update. I was told that a site assessment will be scheduled. The assessment was done by Nani 9 days later. FYI, the assessment should have been planned for and scheduled in advance. I did not hear back from Nani and his team until I inquired again in the first week of June. I was told that a building permit needs to be obtained from the City. Again, I did not hear back from Nani, Shalini, and their team until I called them in the first week of July. FYI, after calling the City myself, I found out that my building permit was sent to Nani 13 days after the application. So, it does not take 4 weeks to get the building permit! I called Nani and I questioned the delay. He stated that the building permit was still pending. When confronted on the matter, he stated that it was received 3 weeks after the application. Five months into my project, I realized that I was dealing with unreliable, and amateur company. I decided to terminate my contract and requested a refund. My request was met with resistance. After several calls and emails, my request was still ignored until I threatened to file a complaint with the Ministry. I was told that a cheque will be mailed to me. Two weeks later, I still did not get my money back. I called Shalini who stated that she had no idea why the cheque was not mailed to me right away. I was not surprised at all. This time around, I expected them to act unprofessionally and dishonorably. I ended up coming by their office and picking up the cheque. I hope my miserable experience with Shalini, Nani and their team can help you save your time and money.
We see this message is posted on various sites with different names and locations. But core issue resembles a recent issue we had with a customer from Aurora, Ontario named Oleg.. Oleg, we are sorry we need to use your name to write our side view.
Lots of items written in this review have been twisted using unprofessional language which does not reflect us correctly. We went through our team s notes and found the following facts.
This customer signed a contract with us on the 8th of February, but he did not give us access to the property till 25th March. Without doing a site assessment we couldn t start working on the project other than getting utility approval. Between this time frame other customers signed up with us, since we had access to their properties, we processed their projects ahead of this customer s.
Finally, we got the required approvals and brought the project install ready and scheduled the project to install according to the order they were processed. This customer was not happy with the initial installation schedule provided by our team; hence our team members talk to another customer and got an early installation date for him. But he was not happy with that too and wanted refund of his money. With manpower shortage created by the pandemic and supply chain issues we are trying our best to meet customers need. Our customers understand this and appreciate our efforts.
While we were going through the notes a question came from one of our team members whether this customer made us to sign a contract with him for a property he did not own? Is that the reason he could not give us access to the property till March 25? If so, it was unethical and could have put us in trouble.
Even though there was no reasonable ground for us to refund this customer our team decided to not work with this unreasonable customer and refunded his money less expense incurred.
New Dawn was absolutely wonderful to work with. Manny communicated with me clearly and frequently leading up to the project, and Shalini was really responsive over email too. Four guys showed up to do the job and they all worked diligently and cleanly to make it happen. They kept their PPE on as well! Unbelievably they ran a cable 40ish feet and fed it through the potlights and so they didn't even make a single hole that needed fixing. They also were very creative in installing the panel so that it both followed code and also didn't require me to fix wall damage there. Their prices are also really reasonable. I will absolutely use them again and highly recommend them.
Marc, thank you very much for your business and for taking the time to share your experience of EV charger and service upgrade work with New Dawn Energy Solutions team. We are looking forward to keeping in touch, and we are just a call away if you or any of your friends and family circles have questions on solar, storage, EV charging, or energy saving. Thanks.
Thoroughly happy with the overall experience. New Dawn Energy made the transition to solar power easy and pleasant. There were some delays due to Covid and other circumstance but all understandable and were worked around efficiently. All of my questions were answered promptly and with confident knowledge. The employees of New Dawn Energy that were involved in the process were incredibly helpful and made my experience smooth. I would definitely recommend New Dawn Energy for your solar installation.
Thanks, Trevor for giving New Dawn Energy Solutions an opportunity to provide you a solar backup system with lithium-ion batteries. Your Net metering system not only will save you money but also provide you much needed backup power during grid power outages. If you have any questions we are just a call away.
Professional, knowledgable and just great people.
New Dawn Energy Solutions, Nani and all his colleagues installed rooftop solar array and a level II car charger. They looked after everything.... Turn key solar solution. They helped me navigate designing the system, getting permits and answered my MANY questions. It was a 9 month process due to covid, but they kept me updated and we'll informed at every stage. Everyone that works on the team is a pioneer in the solar industry in Canada.... Master electricians , engineers... All very educated professionals. The installation went smoothly and I enjoyed talking to them .... I am a bit of a tech geek and a social person ... I really loved talking to everyone and picking their brains. The final product fits my needs 100%..... They were realistic, on time and worked to lower my costs while maximizing energy production. They also helped me understand where to access subsidies. Cannot recommend this company enough.
Chris, thank you very much for your business and for taking the time to share your experience of going solar plus EV charger with New Dawn Energy Solutions. The whole team appreciates your professionalism and cooperation from the very start. We are looking forward to keeping in touch, and we are just a call away if you or any of your friends and family circles have questions on solar, storage, EV charging, or energy saving. Thanks.
Had New Dawn removed my solar panels and then replace them after our house was re-roofed. The only one flaw was that one panel didn't work immediately after. They monitored the system automatically, noticed the problem, and returned quickly to replace a damaged part. It was really fantastic service.
Thanks, Tim for taking the time to share your experience working with New Dawn Energy Solutions related to your solar power system. We appreciate your cooperation during the whole process.
I had my Solar Array installed by another company, and they were no longer available, so I called New Dawn, and they came on site, and resolved the issue even though they were unfamiliar with my site.
Prompt, Professional & Knowledgeable.
Thank you Stephen for the opportunity to resolve the problems with your solar PV system and for taking the time to share your experience of work with New Dawn Energy Solutions. Wish you and your family a very Happy Holiday Season.
Highly recommend New Dawn Energy! They were very transparent with us throughout the entire process, and always checked in to see how we were doing (post-installation).
They did an excellent job with the panel upgrade, and we haven’t had any issues since. It also improved our charge time for our electric vehicle, and saves us a lot more time and flexibility.
Thanks, Thaksena for giving us the opportunity to help you with your EV charging needs. If you have any questions or help with not only EV chargers but also solar, storage, or any other electrical needs we are just a call away.
I had been helpless and did not know what was wrong with my solar panel system as it had stopped payments for quite some time. The company that installed the panel did not do the job any more. under such circumstances New Dawn helped me and resolved the issue.
Manish, thanks for giving us the opportunity to help you with your long-lasted solar PV system problem. If you have any questions or help with not only solar but also storage, EV charging, or any other electrical needs we are just a call away.
New Dawn Energy Solutions has a TrustScore™ of 4.7. The average TrustScore™ for other businesses providing similar services in Markham and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2006|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We provide turnkey solar, solar+storage grid-tie, off-grid, and hybrid energy solutions to residential, commercial, industrial, and institutional customers.
We provide a range of turnkey electrical services, which range from EV charger installations to complete wiring needs.
We provide a full range of energy audits to our commercial, industrial, and institutional customers.
We are a team of engineers, electricians and entrepreneurs dedicated to integrating quality renewable energy systems aimed at optimal energy production and delivering long term revenue performance through Micro FIT and Feed in Tariff programs or reducing the energy expenditures through Net metering programs for commercial, institutional and residential customers.
We take holistic approach in evaluating the energy need and recommend the most appropriate energy solutions to suite clients needs. Our services include Site Assessment, System design, solar panel installation, Micro Fit solar application, energy audit, Monitoring, Maintenance and Project Management. We have been in business since 2006 and offers proven experience, quality workmanship and professional services to each and every customer that exceed their expectation.
We started providing solar energy solutions in 2006 well before Feed in Tariff programs were introduced. We provide turnkey grid-tie solar solutions under feed in tariff, Micro FIT and Net metering programs. We also provide turnkey off-grid solar energy solutions.
We can help you install solar panel systems with no money from your pocket. We look after the best interest of you.
We have done grid-tie and off-grid projects overseas as well.
New Dawn Energy Solutions was awarded Best of TrustedPros in 2020 for in Markham.
New Dawn Energy Solutions was awarded Best of TrustedPros in 2017 for Electrical in Markham.
New Dawn Energy Solutions was awarded Best of TrustedPros in 2016 for Solar Energy in Markham.
|Main contact(s)||Nani Pradeepan|
|Alternate Phone Numbers||416-721-9395,|
|Listed with TrustedPros since:||2015|
|Warranty||For turnkey solar PV installation we provide 25 years performance warranty on solar panels, 10 years on rest of the components and 3 years labour warranty.|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Licensing information||Licensing information available upon request|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.