New Dawn Energy Solutions

Great experience right from my first call to the New—Dawn company until installation of EV Tesla wall charger by its Master Electrician Mobin. Great workmanship by Mobin, installing the charger in garage and running the electrical 60Amp cable right through the garage to the electrical panel in the basement. Keep up the good work guys. Thank you team New Dawn.

New Dawn Energy did a great job on our solar panel installation. They did their best to get the project done as soon as possible. Nani and his team were always available to answer any questions I had. From start to finish that project was done very professionally. We're very happy with our new solar panels and we would highly recommend New Dawn Energy to anyone looking to install solar panels. Thank you!

I wish I could give this company a zero star rating. Feelings aside, I will provide a statement of facts for your review to help you make an informed decision about your solar energy investment. I contacted Shalini to discuss solar panels system installation in the first week of February. At first, she was inappropriate on the phone. When I called her back, she was much more professional and appropriate. Shalini provided an overview of the project, including the timeline of 3-4 months to install the system. I signed up for the project. At that point, I trusted Shalini and her team to take good care of my project, time, and money. Big mistake!!! I did not receive regular updates on the progress of my project until May. I started calling them to inquire. I was told that an approval by the electricity utility company was still pending. FYI, the approval does not take 3 months to get. First week of May, I called again to get an update. I was told that a site assessment will be scheduled. The assessment was done by Nani 9 days later. FYI, the assessment should have been planned for and scheduled in advance. I did not hear back from Nani and his team until I inquired again in the first week of June. I was told that a building permit needs to be obtained from the City. Again, I did not hear back from Nani, Shalini, and their team until I called them in the first week of July. FYI, after calling the City myself, I found out that my building permit was sent to Nani 13 days after the application. So, it does not take 4 weeks to get the building permit! I called Nani and I questioned the delay. He stated that the building permit was still pending. When confronted on the matter, he stated that it was received 3 weeks after the application. Five months into my project, I realized that I was dealing with unreliable, and amateur company. I decided to terminate my contract and requested a refund. My request was met with resistance. After several calls and emails, my request was still ignored until I threatened to file a complaint with the Ministry. I was told that a cheque will be mailed to me. Two weeks later, I still did not get my money back. I called Shalini who stated that she had no idea why the cheque was not mailed to me right away. I was not surprised at all. This time around, I expected them to act unprofessionally and dishonorably. I ended up coming by their office and picking up the cheque. I hope my miserable experience with Shalini, Nani and their team can help you save your time and money.

New Dawn was absolutely wonderful to work with. Manny communicated with me clearly and frequently leading up to the project, and Shalini was really responsive over email too. Four guys showed up to do the job and they all worked diligently and cleanly to make it happen. They kept their PPE on as well! Unbelievably they ran a cable 40ish feet and fed it through the potlights and so they didn't even make a single hole that needed fixing. They also were very creative in installing the panel so that it both followed code and also didn't require me to fix wall damage there. Their prices are also really reasonable. I will absolutely use them again and highly recommend them.

Thoroughly happy with the overall experience. New Dawn Energy made the transition to solar power easy and pleasant. There were some delays due to Covid and other circumstance but all understandable and were worked around efficiently. All of my questions were answered promptly and with confident knowledge. The employees of New Dawn Energy that were involved in the process were incredibly helpful and made my experience smooth. I would definitely recommend New Dawn Energy for your solar installation.

Professional, knowledgable and just great people.

New Dawn Energy Solutions, Nani and all his colleagues installed rooftop solar array and a level II car charger. They looked after everything.... Turn key solar solution. They helped me navigate designing the system, getting permits and answered my MANY questions. It was a 9 month process due to covid, but they kept me updated and we'll informed at every stage. Everyone that works on the team is a pioneer in the solar industry in Canada.... Master electricians , engineers... All very educated professionals. The installation went smoothly and I enjoyed talking to them .... I am a bit of a tech geek and a social person ... I really loved talking to everyone and picking their brains. The final product fits my needs 100%..... They were realistic, on time and worked to lower my costs while maximizing energy production. They also helped me understand where to access subsidies. Cannot recommend this company enough.

Had New Dawn removed my solar panels and then replace them after our house was re-roofed. The only one flaw was that one panel didn't work immediately after. They monitored the system automatically, noticed the problem, and returned quickly to replace a damaged part. It was really fantastic service.

I had my Solar Array installed by another company, and they were no longer available, so I called New Dawn, and they came on site, and resolved the issue even though they were unfamiliar with my site.

Prompt, Professional & Knowledgeable.

And Appreciated.

Highly recommend New Dawn Energy! They were very transparent with us throughout the entire process, and always checked in to see how we were doing (post-installation).

They did an excellent job with the panel upgrade, and we haven’t had any issues since. It also improved our charge time for our electric vehicle, and saves us a lot more time and flexibility.

I had been helpless and did not know what was wrong with my solar panel system as it had stopped payments for quite some time. The company that installed the panel did not do the job any more. under such circumstances New Dawn helped me and resolved the issue.