We provide our customer's with complete project management. We undertake every aspect of the work form planning and design to removal and disposal of all the garbage from your site. We are in our business for over 25 years. We would be proud to provide you with as many references as you would like, as well and letter's of Recommendation from pas read more...
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We had our bathroom redone by Sam and his crew. I should have followed my instincts, when the references he provided, were hesitant with their praise. We were told to go and purchase our own fixtures. We went to Rona for all of them and purchased a new "flexible" bathtub. They installed it without any support underneath and when I complained, Sam's quote was "that's what you get for buying cheap stuff". It would appear that nowadays many bathtubs are made of this "flexible" material and require foam to be blown in underneath the frame. They were not aware of this, apparently so they had to come back, put a hole in my closet to then inject foam under the tub, and this from an "experienced" contractor. One and half-years later, the grout started cracking and literally falling out, especially around the bathtub and some on the ceramic floor. They also never secured the faucet in the bathtub, we recently had to go and put another hole into our bedroom bathroom in order to secure/fasten this faucet with a 2 by 4 so it wouldn't keep moving around. I did contact Sam when we started having issues with the bathtub but his response was so utterly ridiculous and of course, they did nothing to remedy the situation. To this day, when we use the bathtub, after we get out, there is this cracking sound as if the frame itself is popping back into place. All in all, the cost was HUGE and the quality of service we got was at best average. Sam is also full of intelligent little come backs, which are unprofessional to say the least.. It was an expensive lesson learned. I would have taken him to court however health issues both with myself and my husband, put this issue off the priority list. Lucky for Sam.
New Look Remodeling & Contracting has a TrustScore™ of 2.3. The average TrustScore™ for other businesses providing similar services in Thornhill and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1975|
|Member of TrustedPros Since||2008|
We provide our customer's with complete project management. We undertake every aspect of the work form planning and design to removal and disposal of all the garbage from your site. We are in our business for over 25 years. We would be proud to provide you with as many references as you would like, as well and letter's of Recommendation from past clients upon request.
We start your project and complete it never leaving to do someone's else job no matter what. We never cry and ask for more money mid stream. We treat your home like it's our own and deal with our customer's with respect and professionalism.
|Main contact(s)||Sam Greene|
|Alternate Phone Numbers||416-737-2857,|
|Listed with TrustedPros since:||2008|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Licensing information available upon request|
|Insurance information||Insurance information available upon request|