We are an Ottawa based Newfoundland landscaping company specializing in backyard construction. We take care of every aspect in creating you dream oasis from design to build. We only used the best quality products available in the Ottawa Valley. We do partial makeovers from a simple privacy fence to a full blown landscaping makeover. We take pride in a well read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
Johnny paid us 3 visits prior to my husband and I agreeing to a deal for extensive backyard work. It was a big project but Johnny convinced us his was the right company for the job and the contract was signed. We were excited to get going. First the deadlines got pushed back, Repeatedly. Then the calls went unanswered. We built a trust with Johnny only to discover it was all a con job. Johnny took our large deposit (+$10,000) and disappeared. He did zero work. We did manage to get a hold of him a few months later on his way back from PEI with his family....on our dime. Nice. He gave us an excuse and said he would be in touch. We then showed up at the company address and caught him at home. He apologized for stealing our money but could offer nothing more. Just ‘sorry about that...not sure what else to say.” It was stunning to say the least. Stealing over $10,000 constitutes grand theft and should be punishable as such under the law. We are currently in the que for small claims court. To be honest, we don’t have high hopes of recouping all (if any) of our money. That is long gone. We do however want due process. We want him to face this theft and to be held accountable in some way. What Johnny did was criminal and we will see this through to the end. He walked into our home, garnered our trust, took our money from our wallett and disappeared. How is it that this guy cannot be arrested!?!! Honestly! ! DO NOT USE THIS GUY. HE IS A DISHONEST LIAR.
See you in court John.
Dishonest, thief in my opinion - took advantage of a senior citizen! Took deposit for 2 fences and never came back! Took the deposit in May 2017, supposed to build the fences in July 2017 . . . . has never answered emails or telephone calls! The only Newfoundland person I ever met that I detest!
Beware!
Along with many others this summer, we and our elderly neighbour had our deposits of more than $2700 stolen by Johnny Vincent.
We've reported him to Ottawa Police, Candian Anti-Fraud Centre, and the BBB.
His website is now gone, as is his second company, NewFound Helping Hand.
Johnny disappeared for months after collecting $1356.50 from me in May of 2017 as a deposit for a fencing project - I was only able to get the refund after I tracked him to his house and paid him a few visits.
He will not respond to your emails, texts and phone calls for months after collecting the deposit, and if you finally gets a hold of him, he would be very rude and disrespectful - avoid Johnny and his company at all costs!
Jonny took us $1000 deposit for the Fence project on August and he is supposed to start building the Fence on September but he never came back to us with either phone call or email. We will file a police report soon if he still does not response to us.
This contractor took my deposit in early June and was supposed to start third week of July. Hasn't returned any emails or phone calls since July. I've had two of his other clients contact me with the same issue. DO NOT do business with this company!
I paid deposit, which was half of the cost of fence installation, at the beginning of June, 2017. But Johnny did not send me back a signed service contract after he received my deposit as he promised. He did emailed me a receipt of the deposit. Johnny mentioned in the phone that the project would be started around the end of the July on the receive of my deposit. But from July, Johnny started to ignore my phone calls and emails regarding to the fence installation. I have not been able to reach Johnny for over 2 months.
This company lies, cheats, and holds on to your deposit money. I would like my deposit of $1342 back!
We signed a contract with Johnny to have our front steps and walkway replaced. We signed a contract on May 10, 2017 and paid my deposit. He gave promises that he would get a permit from the city and work would begin. Nothing done. We last heard from him on July 20, 2017.
This is a scam. I have filed a complaint with Ottawa Police. I urge others who have lost money to file a complaint as well.
Please stay away from Johnny Vincent, Newfound -Land, Fence, Decks and Newfound Helping Hand Ltd.
Fence project was supposed to start at the beginning of July, but never did, owner Johnny never return emails or answer calls. Contract for a fence signed on June 12th, 2017, work was supposed to start beginning of July, was told it would be delayed a couple of weeks, and then dead silence. We haven't heard from owner Johnny since July 9th. Emails and phone calls are being ignored. We even received an out of office reply email saying they were on their 'summer break'. This company lies, ignores and holds on to your deposit money.
We signed 2 contracts and paid 2 deposits to Johnny in 2016 to have our fence and deck built. They were supposed to be done back to back in the fall. Johnny did come and build our fence and we were very happy with the workmanship, however, he then packed up and told us he had another project to do before out deck. It snowed and we then assumed we would be top of the list in the spring. We contacted Johnny in April 2017 and many times after that always being told that our project would start soon. It is now August 2017 and we have not been able to reach Johnny for over 2 months. We filed a complaint with the BBB and he did not respond to them either. We would like our deposit of over $5000 back!
NewFound - Land, Fence & Decks has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Nepean and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 14 |
Approved | 0 | 13 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 1.6/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by NewFound - Land, Fence & Decks may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2011 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Building a fence in Ottawa can be difficult at times, however we have all the tools & expertise to take on any project. We offer a wide variety of fence products & styles: wood (pressure treated or cedar), PVC (4 different brands), wrought iron, ornamential iron, SimTek, chain link.
Building a deck in Ottawa, your options are endless as we have some of the best products in the world. We also do design to best suit your needs, usually with a few basic shapes we can create you a beautifully unque deck that your guests will love. We also offer many different railing types & style.
When landscaping your backyard we are very careful to make every detail visually pleasing. We design & build every aspect in your landscaping project. A carefully orchestrated landscaping crew works together like ants in their nest.
We design & build our sheds & gazebos. We do everything from a small utility shed to the private man cave of your dreams. When desmong you shed we first determine the function of your shed.....are you just storing a few garden tools? Maybe a kayak? Will you be making it into a little workshop?
We offer beautiful & elegant wrought iron fences, railings, fence gates & accessories. We also offer custom stainless steel, ornamental iron, aluminum. We also offer powder coating which is a paint that is sprayed on in powder form and then baked in the oven.
We design and build anything you may require to complete your backyard whether it be a shed, deck or a simple bird house. The transition from design to finish can often be a stressful one for homeowners but not to worry we will be with you until the end.
Before excavation begins we are sure to go over every detail in the plans to make sure we get it right the first time. Any changes will be amended in the plan and we will carry on.
We are an Ottawa based Newfoundland landscaping company specializing in backyard construction. We take care of every aspect in creating you dream oasis from design to build. We only used the best quality products available in the Ottawa Valley. We do partial makeovers from a simple privacy fence to a full blown landscaping makeover. We take pride in a well done project no matter how big or small it may be.
Here's a list of what we do: landscaping, fences, decks, interlocking stone, custom stone work, custom concrete, custom iron fences & accessories, pergolas, water features, outdoor kitchens, landscape design.
We look forward to working with you in creating a backyard for you that will last for a lifetime.
Main contact(s) | Johnny Vincent |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2011 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Services listed by NewFound - Land, Fence & Decks may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
NewFound - Land, Fence & Decks has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum