Next Restoration

Where to begin - I write this review with a heavy heart, because Brian and his crew are very personable ,I regret to say despite red flags I believed he would deliver on his promises. I was not impressed with how the job proceeded from day one . In no uncertain terms I was told by Brian that I could expect a first rate job.(you can not cut corners and do a professional job) They always arrived on time , but it is my opinion he should advertise as a general handyman not a seasoned pro. Pictures on request. No Brian the other contractor came in to critique the job you did, but did not have time to do it, the cement board had wet spots at the top from damaged plumbing, which did not exist before ,the cement board was uneven ,missing important screws and drywall was fuzzy. would not return any of the $2000.00 I gave you saying you lost money doing this job.

Brian and his crew built from scratch a bathroom with a custom made shower and a laundry room in the lower level of our house. Brian would come up with cost effective ideas and always tried to stay within the budget set. Communication was always clear. Once bathroom and laundry project was complete and being satusfied we also asked Brian to finish one of the rooms in our basement. Besides his busy schedule and projects undertaken, Brian managed to start the additional work right away without any delays. We look forward to continue working with Brian and his crew on other projects in our house in the near future.

Brian was quick, on time and did a great job analyzing the issues in the property. I liked that I even got the report completed at 10:30 at night so I could ensure my client was taken care of. Thank you Brian!

Researching several companies we selected Next Restoration who appeared to have a good review record. We contacted them, they arrived promptly to assess the work required to remodel the bathroom and hallway They quoted 3 days for completion of work this excluded the major plumbing as i had my own plumber. They started work promptly and the work appeared to be of a decent standard. From there on the work and the time frame to finish rapidly went downhill. They didn't use cement board in the bath/shower area even though we had told them numerous times, we were also quoted for this work. Their tiling work was of a very poor standard. It took over a day to install a bath/shower door. Their work schedule was extremely lapse a few hours each time, but i had to take a full day off work each time. They were extremely messy leaving dirt and dust throughout the house each time they decided to show. They didn't connect the bath/shower tap correctly also the bathroom sink does not fit properly and the waste pipe leaks. The small portion of base board that was fitted is poorly fitted with gaps. 4 weeks later we had, had enough the work was far from complete, but we told them to collect their tools and leave. The ironic thing is we could have done this work ourselves, but due to work schedules being heavy we decided to hire professionals or so we thought, and now we have to try and correct the mess we are left with by doing it ourselves.

I would 100% recommend working with Brian and Next Restoration. They've done a fabulous job on our laundry room and as a result, we've had them back to repair our deck, kitchen tile, lay driveway stones and more.

Knowing Brian is like have a trusted family member who gives you the straight scoop on only what you need and his prices are more than fair.

I was very impressed with the knowledge of the owner and how he shared freely to provide me with best solution. Apparently he is also a licensed inspector.The job exceeded my expectations. The wall looks great, room is much warmer and I have extra electrical outlets and they allowed me to clean up to save a further 125.00...

Brian came and visited a site of mine with minimul mould present. He advised me of the steps needed to be taken to remove it and prevent it's reoccurence. He's an expert in his field and I wouldn't hesitate to use him again in any capacity.

Dave Nantais

NEMCO electrical and home renovations.

Our family hired 'Next Restoration/1800 Inspect' in spring 2014 to restore the upper basement for us. The project ranged from installing the drywall, flooring, a new bathroom, etc.. At the time, we had trust and faith in the team that they would complete the project with the level of quality and services they promised us. We were satisfied with the renovation upon completion because, on the surface, the space was being restored to like new finish and we were offered 1 year warranty. However, problems resulting from improper workmanship gradually emerged following the project as we discovered moldy drywall and flooded flooring as well as leaking water to the main area from the newly installed shower room. After an expert diagnosis of the problems by a professional plumber, we finally determined the reasons of the disasters: 1) The part of the black sewer pipe (connecting to shower upstairs) replaced and installed by the team behind the drywall was not tightened properly at the couplings, and it was also 1 inch short to the ideal length to ensure proper connection between sections. 2) The holes around the sticking metal pipes connecting the tub spout and shower head were not filled and properly sealed by silicon to prevent shower water from flowing backwards to the wall and subsequently leaked outside. Evidently all this problems are due to negligence of their team or false workmanship. What is really upsetting is the fact that the manager of 'Next Restoration' refused to take responsibility for their mistakes and does not agree to compensate us for the damages they have caused us and repair for free. We are now left with a wet and damaged basement with the need to start a restoration project again. We are suffering from their mistakes both financially and emotionally. 'Business integrity' is the number one factor we value in a renovation contractor, this company has failed us on this measure and we are overall very disappointed with our customer experience.