Since 2001, Norm's Handyman Service has provided a professional home improvement, repair and maintenance service to both residential and commercial communities in and around the city of Edmonton. They provide you with one stop service from Handyman repairs to basement and bathroom renovations If you want a job done right the first time, th read more...
I contacted Norm's Handyman service off of a Kijiji add and got them to quote me on a fence price per foot. I thought the price was fair so I had them out for an estimate. I had sent them my RPR earlier in the week so I assumed the dimensions would be pretty straight forward. They claimed that the RPR wasn't clear so they measured my yard incorrectly and decided to add another 5 feet. and we started discussing options. They then told me that if I wanted 6x6 posts it would cost an extra $15 per post. Then they told me if I wanted a gate it would be another $400 (which I thought seemed really high). They sent me an estimate through email at $ 2845 plus an additional $325 if I wanted 6x6 posts. According to math that works out to 21 posts for 100 feet of fence. I've never seen a fence that needs a post every 5 feet. So I started negotiating the price down with one of their employees. He said he'd give me a discount on the gate (down to $275) and would only charge me for 15 posts. I thought that was reasonable but then i figured out that they were charging me for 105 feet on the estimate. I asked why and it is because I didn't account for the 4 feet of gate. I told them I'm already paying between $275-$400 for the gate why am i also getting charged 22$ per foot on the gate? At that point I got a text from a higher ranking staff member named Norm. He told me he could do the Fence for $2600 all in including tax. I wanted to verify that I was getting what I wanted for that price. I asked him specifically if I was getting 15 6x6 posts 100 feet on pressure treated wood and a gate. He confirmed that I was correct and it will be in the service agreement. I said great we have a deal when can we get started. He said he'd let me know when he could make it out. I received a tex the very next morning saying that he had made a mistake and quoted me on 4x4 posts despite me confirming everything not even 12 hours earlier. I said I was disappointed and I thought we had an agreed upon deal. His response was mistakes happen and he didn't understand my disappointment. I explained why I was disappointed he then proceeded to tell me to look elsewhere on Kijiji. I still wanted to do business with this company so I asked what price they could give me on the fence with no gate. I was told by Norm that he is no longer interested in pursuing this project with me. I attempted to call Norm and ask for further explanation. I was treated rudely and hung up on. I've never written a bad review about anyone but this really rubbed me the wrong way. I expect companies to honour the deals they make. I have this whole conversation with these employees in my email and texts. Very disappointed in Norm's Handyman Service.
Norm did a beautiful job. We are very happy with the results. Norm helped to design the layout, took care of the plumbing, electrical, built walls and finished in the time he promised. If you need any renovations done, call Norm. We would highly recommend his work to anyone
Install a Screen/Storm door.
It turned out to be a lot more work than expected.
Took much longer than expected, not their fault. The house had shifted. They had to make a lot of improvisations.
The final result is fantastic.
Excellent Work. I will use them again.
Norm's Handyman Service has a TrustScore™ of 3.2. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2001|
|Member of TrustedPros Since||2007|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Need a room opened up, change your doors, or replace baseboard and casing throughout your home, we can do it. As long as it is inside your home we can do it. No matter what your interior renovations are we are just one of the companies in Edmonton that you can trust to get the job done.
Norm's Handyman Service understands that every client has a unique need when it comes to enhancing there basement area. This is why we offer 3 pricing packages. Economical, Mid-Range, and Deluxe package.
Building a new basement bathroom from scratch or renovating your existing bathroom you can count on Norm's Handyman Service all the way.
Replace light fixtures, sinks, dishwashers, taps, hook up new appliances, fix leaky taps and pipes we can do it. Repair walls and doors, change switches and receptacles, install dogie door, hang pictures and mirrors, you can depend on Norm's Handyman.
Since 2001, Norm's Handyman Service has provided a professional home improvement, repair and maintenance service to both residential and commercial communities in and around the city of Edmonton. They provide you with one stop service from Handyman repairs to basement and bathroom renovations
If you want a job done right the first time, then look no further then Norm's Handyman Service and give them a call today. We are insured, licensed and can provide you with references and photos of our previous renovations.
|Main Contact(s):||Norm Moet , Norm|
|Listed with TrustedPros since:||2007|
|Accepts credit cards:||No|
|24 Hour emergency Service:||No|
|Licensing Information:||Licensing information available upon request|
|Insurance Information:||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Norm's Handyman Service has contributed 3 responses to the following questions posted in the 'Ask the Pros' forum