Reading the other reviews - I think we got a different Mitch on the project Went way over the timeline. Quality of contractors was very varied. The contractor for the tile was horrible. The grout colour uneven. The tile uneven. Mitch had a lot of excuses. Would not recommend this company at all. The concept of the design was great. The first week gutting the bathroom was on time. Everything else was not. Replaced the bathroom door - cutting of the door uneven. Not properly painted. Thank goodness my husband is a handyman and could finish up all the details that were not attended too! He didn't even bother to come back and finish the transition strip from bathroom to hallway. We waited and eventually realized he was not coming back. He did give us a discount to make up for the uneven tile on the main floor. Many of the people he used had to come back several times to correct the poor work they did the first time. It was a very disappointing experience.
Unfortunately your bathroom went 2 weeks over due to unforeseen circumstances. Also the tile setter for your job was not up to my standards so as you know we let him go. As for your remarks on cleanliness that is a false statement as we use a dropcloth and kept your site perfectly clean at all times & I was in full contact with you or your husband during this renovation.
As per your transition strip your husband said he had no problem taking care of that with all the extra work we did on your site.
I went above and beyond in my work even going out and grabbing you new towels, bathroom mats, soap dish, & a toothbrush holder because you have an amazing bathroom. We really enjoyed working with you and on your home. Very confused how you would write a review six months later after we did a walk-through in your bathroom and you said you were very happy with how everything turned out.
We Love Our New Bathrooms!
After I gutted and rebuilt our two main bathrooms I contacted Mitchell to install the tile. My wife and I had already picked out the tile we wanted; a large and heavy 12" x 48" tile as the main tile and a ledge stone for a feature wall. All together about 400 sqft.
Mitchel gave us a very reasonable budget to work with and would install the Schluter System in the shower and bath areas.
Aaron came out to do the tile work. For the 2 weeks he was here he was like another family member! I was doing other parts of the overall house renovation and often we would break for lunch together like "old co-workers"
He was meticulous in his work, very professional. One of the things we appreciated very much was that he would call in the morning to give us a heads up to when he would arrive...giving us a chance to get out of bed and have a coffee, before he did.
When a problem or issue arose, he would communicate it immediately and we could find the best course of action rectify it. When we were finishing the shower we noticed that the cover plate for the shower valve didn't quite cover the hole in the tile. He said; "No problem." and broke out the tile and replaced it.
All in all, we are very pleased with the work, the cost, but mostly the people. I wouldn't hesitate to ask them back when I do the basement bathroom!
The service that was provided for us by Mitch was second to none. We didn't know exactly what we wanted at first. but they gave us countless options and design choices. They made us feel confident in our decisions and we are loving every minute we spend in our new bathroom. Five stars all the way!
We started our bathroom reno with an incompetent contractor. We had to fire him when it became obvious that he could put our condo neighbours and ourselves at risk. I phoned Mitchell Lucas, owner of NORTH SHORE BATHROOMS and FLOORING. He promptly brought in courteous and skilled tradespeople to correct and complete the work. We couldn't be more pleased with the finished job. He was also extremely helpful in dealing with our first contractor. He was on top of the project daily and always returned our calls promptly. We are happy to recommend Mitchell and his team to anyone who wants a professional and stress free bathroom renovation.
Jim & Jane
North Shore Bathrooms & Flooring has a TrustScore™ of 4.1. The average TrustScore™ for other businesses providing similar services in North Vancouver and the surrounding areas is 3.7. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Business does not require workers compensation|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles|
|Endorsed by Peers||Yes|
|In Business Since||2015|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
North Shore Bathrooms & Flooring has been recognized for their skills and expertise by their peers in the following categories
These guys are great ! The system they have set up for organizing renovations is really revolutionary in the industry. Keeps things simple and organized. Mitch is a "get things done" kind of guy as well. Cheers !
|Main Contact(s):||Mitchell Lucas|
|Alternate Phone Numbers:||778-228-8625,|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||No|
|Licensing Information:||Licensing information available upon request|
|Insurance Information:||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.