Nu-Vue Exteriors Ltd. was incorporated in the fall of 1985. Nu-Vue focuses on providing valuable exterior low maintenance products and installation services. We are an accredited member of the Better Business Bureau and strive to meet and exceed customer satisfaction.
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Just awesome!! I just got home and walk around my house to see my patio looking exactly like I pictured it. The 2 guys who did the job did a great job. The area is clean as when they arrived. I was at work and they had some questions so they got my number from my mother who was home and called me to ask. Great service to find out exactly what the customer wants instead of guessing. No wonder you guys have been in business this long in the city and have a great reputation. We were told you were booking 4 weeks out and that's pretty much exactly what it ended up being. Glad I choose you for the work I needed done.
On Sept 4th 2020 Dave gave me a quote to do my deck and I paid the down payment of $1000 down to seal the deal. He said they would start in 4 weeks and 6 to or 8 at the latest. Finally Adam came around in early February (which was ok with me) to measure etc and suggested I get new stairs as well and said the whole deck had to be replaced which I wanted to begin with but Dave insisted it could be patched. Things were hit and miss while they were doing the deck but went down hill for the next 5 months when they installed the railing.
The one railing was botched from the day they installed it and they continued coming back and forth 7 or 8 maybe 9 times trying to correct the mess they did at the beginning. I called PAT two or three times and he didn't return my calls and Mike was making excuses left and right about why it was done the way it is and trouble he had getting/making parts to fit. The worst service I've had in my life! A worker came on September 2nd to finish and I got a statement the next day asking for a quick payment which was laughable. At the end it's still a sloppy and unprofessional job. Other than Adam and Chris most of he others didn't seem to know what they were doing.
Communication was horrible with Mike mostly late when he said he'd be here and at time not answering email for 2 or 3 days. I will never do business with this company again!!!
Thank you for the feedback. While we strive for top quality customer service and installation, we dropped the ball on this project. We will continue to improve upon our systems to prevent such mistakes in the future.
What a great company to deal with and their crew of Adam, Tyler and Damon are fabulous.
When Adam arrived to start the job of a new deck cover for us, he did a walk through of the job with us where we found a small glitch in the plans. Adam realized what was wrong and found a way to fix it. By the time his crew, Tyler and Damon arrived, a new plan was in place and we were ready to proceed.
Adrian the project manager had to revise our order, and did so without any hassle. As he said, the only goal of Nu-vue is for the customers to be totally happy with the end product, which we are.
The three guys worked so we ended up with a project that we were totally pleased with. They were friendly and obviously work well together. The job site was clean and tidy each day prior to their leaving.
Thanks guys for a job well done!
I hired this company in the summer of 2014. Work was to be completed by the fall. It was not. Two bare spots of raw wood were left on the deck. I photographed these and supplied the company with these photos. They first suggested they could paint them as an attempt to finish the job. I did not agree. I left for the winter as planned. My siding was left exposed for the winter. I kept a 10% hold back that they did not offer or agree to. When I returned in the spring I began chasing them to complete the work by the June 30/15 deadline I had set. They did not agree to this date nor did they cooperate. The work was finally completed in July 2015 with the metal flashing I requested. I have sent the final cheque this week and hope never to have to deal with this company again. It's not that they can't do quality work, but the consumer will have to be supervising the work and doing all the chasing. It's not worth the effort! Poor supervision of employees and poor customer service.
Nu-Vue Exteriors Ltd. has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Kamloops and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 5 |
Approved | 1 | 5 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 3.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Nu-Vue Exteriors Ltd. may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1985 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Nu-Vue Exteriors Ltd. was incorporated in the fall of 1985. Nu-Vue focuses on providing valuable exterior low maintenance products and installation services. We are an accredited member of the Better Business Bureau and strive to meet and exceed customer satisfaction.
Main contact(s) | Patrick Foidart , Amanda Ludwar |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1985 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Services listed by Nu-Vue Exteriors Ltd. may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Nu-Vue Exteriors Ltd. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.