Vision Supporting individuals, families and businesses in the pursuit of a Great Life. Mission At OakWood, we have high expectations. We create beautifully designed buildings that are energy-efficient, healthy and eco-friendly, all the while providing exceptional customer support. The combination of our high expectations and our read more...
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We have always visited their design centre just off of trim road in Orléans with envy. When we bought a place down the street from their design centre, they were a natural choice for a partner. We were working with a close friend on the design and inspiration for our planned renovation and Oakwood’s team was absolutely amazing at working with us. They were able to provide their own recommendations and design insight while working within the vision Design Candy had presented and, unbelievably were willing to work with the insane timeline we’d set for ourselves (a little over 4 weeks!) Start to finish. Let me also say right now, EVERY single person we spoke to going into this renovation told us that renovations run over time and over budget and no amount of praise for Oakwood or belief in their process and teams was going to change that. (Spoilers: They NAILED the timeline!)
• Completely demo and renovate Kitchen
• Upgrade home electrical service from 100A to 200A
• Sand and refinish ALL hardwood in the house
• Disassemble, sand, refinish the main staircase and replace all wood spindles with new metal ones
• Update most major lighting fixtures
• Repaint the entire house
• 4.5 Weeks until we moved in (Start to finish)
Start with some inspired designs, napkin sketches and continue forward!
During the design phase before we took possession of the house we coordinated with Sharon at Oakwood, she helped coordinated all of the moving pieces, created the schedules, budgets and timelines. She was an absolute godsend and our hero through this ENTIRE process, not only was she always multiple steps ahead of us ensuring that everything was going to line up, she was proactive in helping to enforce Oakwood’s core process and make sure our stress was in-check at all times!
This is where I want to highlight the absolute insanity that was the next 4 weeks of our lives and the incredible professionalism of the entire Oakwood team. Not only were they able to coordinate all of the electricians, plumbers, painters, contractors, flooring specialists, appliance installers and deliveries they did so without a missing a beat even when one of our appliances arrived damaged in shipping!
One thing that blew us away during the entire process was despite the 20+ people involved with all of the various elements of the renovation, painting, floors and more every single one of them spent painstaking time focusing on small details, little perfections and making sure every element matched the designs, specs and was absolute to the standard that Oakwood prides itself on!
Since the renovation work was completed and as we’ve settled into our new home I have not yet missed an opportunity to talk about how great an experience working with Candace, Sharon, John, Marc and the entire Oakwood and Design Candy teams were.
When you’re dealing with a world of chaos in a renovation where every timeline is dependant on another, suppliers and work can so easily be tripped up by simple mistakes or oversights, Oakwood stands head and shoulders above any other company we’ve ever spoken to. They have detailed reporting and processes to keep owners involved in every step of the process while also giving a ton of confidence that everything is happening just the way it is supposed to. They easily adapt when the unexpected happens and were proactive in helping manage our expectations and mitigate our stress throughout.
We’re looking forward to our next project with the Oakwood team and are happy to act as a reference so others can avoid the renovations headaches and nightmares we’ve heard so much about from other companies and contractors!
~Graeme & Steph
For our full experience see -
Thank you for the kind words. Appreciated
We have had a wonderful experience working with Oakwood on many renovation projects in the past. The quality of work produced by Oakwood is excellent. Their team is always conscientious, courteous, hard-working and efficient. We highly recommend working with them, and we look forward to working with them again in the future.
Thank you for the nice comments and referral.
We highly recommend Oakwood because of the workmanship and the quality of work they had provided for our kitchen renovation. My wife and I are very happy and satisfied with their services and products. The project manager and technicians we dealt with are very polite, dependable and customer-oriented, they essentially had the same goal as ours to complete the renovation on time and on budget and also to meet our expectations. They have warranty on their products, so they promptly addressed the stuff that we were not satisfied. We wouldn’t regret paying a little bit extra to hire Oakwood for their quality, and mostly importantly it was a stress-free renovation overall.
Before hiring Oakwood, we hired another contractor to do our kitchen renovation, but the contractor didn’t complete the renovation as promised. Then we engaged Oakwood to continue the kitchen work, they understood the scope of work and provided professional advices throughout the renovation. Taking on somebody’s unfinished work wasn’t easy, however, Oakwood did an amazing work and did everything correctly. We finally got our dream kitchen! Thank you Oakwood!! A special thanks to Scott Bartels. We are pleasant and fortunate having Scott to renovate our kitchen as he is a very skillful, professional and diligent technician who provides outstanding workmanship to meet our expectations.
Thank you for the nice comments and referral.
We can't say enough about our new kitchen. Your team was very professional, kept us up to date on the process, and took the time to explain when we had to change some things due to the structure of the house.The end result is more.
Thank you for the nice comments and referral.
OakWood Designers & Builders has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1956|
|Member of TrustedPros Since||2011|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Architectural Design, Basement Lowering, Basement Renovations, Bathroom Renovations, Cabinetry and Millwork, Carpentry, Closet and Storage, Commercial Renovations, Countertops, Garage Construction, Handyman Services, Home Construction, Home Restoration, Home Theaters, Interior Design, Kitchen Renovations, Solar Energy, Sunrooms, Waterproofing, Windows and Doors
Supporting individuals, families and businesses in the pursuit of a Great Life.
At OakWood, we have high expectations.
We create beautifully designed buildings that are energy-efficient, healthy and eco-friendly, all the while providing exceptional customer support. The combination of our high expectations and our core principles is the cornerstone to our entire organization.
We believe our clients' experience should be second to none.
It is essential therefore that we work together with the client on the same team. We recognize that attention to detail can make or break the client s experience and we understand that the use of advanced technology is an important catalyst in streamlining the process.
Our processes push the limits on the industry status quo.
We have been able to achieve this by using two simple concepts; (1) follow the proven processes already in place and (2) always aspire to bettering the processes.
Our team s professionalism and passion sets us apart.
We use professionalism to show respect and earn trust by using the OakWood Professional Conduct guide.
We know that our way isn t always the easiest way to do things. The people who work here do so because they believe in how we do our work and they describe their work as a career or a calling not a J.O.B.
Everything we do is enhanced by high performance technology.
All innovations at OakWood pass thru a filter: we ensure that they have the newest technology, that they increase efficiency, and that they improve the experience, the process and the final product.
|Main contact(s)||Patricia Liptak-Satov|
|DBA, formally or associated with||OakWood Renovation Experts|
|Listed with TrustedPros since:||2011|
|Warranty||Since OakWood has such a wide range of services, the OakWood warranty varies as per the services offered from Handyman 30 day warranty to optional 10 year warranty.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Licensing information available upon request|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.