Vision Supporting individuals, families and businesses in the pursuit of a Great Life. Mission At OakWood, we have high expectations. We create beautifully designed buildings that are energy-efficient, healthy and eco-friendly, all the while providing exceptional customer support. The combination of our high expectations and our read more...
OakWood Designers & Builders began operations in 1956 and has received 11 reviews for an overall customer rating of 4.9. The average rating for businesses providing similar services in the Ottawa area is 3.6. Write a review
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5
Dear OakWood,
We were moving and wanted to deal with a company we could trust to do our large project. We called all the credible builders and renovators in Ottawa and interviewed 3 finalists. We received a consumer’s guide booklet from OakWood which was very helpful in assisting us with the questions we asked all the builders. We checked the BBB, Renomark, other awards and accreditations and actually researched their finances, which was one recommendation we appreciated from the OakWood consumer’s guide. We were shocked when we saw all the debt most of these builders and renovators had and it made us think about our risk. A lot of them outright lied to us, many didn’t have the answers or simply dismissed our questions as not important because they did not have proper insurance and workplace safety paperwork and tried to focus on their so called good price. When it came right down to it, most builders low-balled their price to try to get the job and then simply wanted to charge us extras for everything. OakWood was not the cheapest price, but they were totally upfront with pricing and very detailed with their paperwork and we appreciated that.
When we really looked closely at what they all had to offer, OakWood stood out well above the rest, as the only builder to have it all. This was confirmed when we went through the design, material selection, and then the construction process. They had a process for everything, and it was really nice to see that they were always working on my side. Even when something went a bit off track with one of the suppliers, they always had a backup plan and solved it right away. It really helped having the designers as part of the process because many issues were prevented with the design build system. OakWood had a schedule for the project and kept us informed with site meetings. Trent and Sharon were a dream to work with, the whole team was always there for us and always honest and trustworthy. The complete process was a pleasure and I would highly recommend OakWood for the design and building of any renovation or new home project. We will definitely use them again and recommend them to all of our friends and colleagues.
Herb
Thank you for the nice comments and referral.
OakWood Designers & Builders has a TrustScore™ of 4.0. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 28 |
| Approved | 0 | 11 |
| Unverified | 0 | 15 |
| Suspicious | 0 | 2 |
| Overall Rating | 4.9/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Available upon request |
| Posted Workers Compensation | Yes |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1956 |
| Member of TrustedPros Since | 2011 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Architectural Design, Basement Lowering, Basement Renovations, Bathroom Renovations, Cabinetry and Millwork, Carpentry, Closet and Storage, Commercial Renovations, Countertops, Garage Construction, Handyman Services, Home Construction, Home Restoration, Home Theaters, Interior Design, Kitchen Renovations, Solar Energy, Sunrooms, Waterproofing, Windows and Doors
Vision
Supporting individuals, families and businesses in the pursuit of a Great Life.
Mission
At OakWood, we have high expectations.
We create beautifully designed buildings that are energy-efficient, healthy and eco-friendly, all the while providing exceptional customer support. The combination of our high expectations and our core principles is the cornerstone to our entire organization.
Values
We believe our clients' experience should be second to none.
It is essential therefore that we work together with the client on the same team. We recognize that attention to detail can make or break the client s experience and we understand that the use of advanced technology is an important catalyst in streamlining the process.
Our processes push the limits on the industry status quo.
We have been able to achieve this by using two simple concepts; (1) follow the proven processes already in place and (2) always aspire to bettering the processes.
Our team s professionalism and passion sets us apart.
We use professionalism to show respect and earn trust by using the OakWood Professional Conduct guide.
We know that our way isn t always the easiest way to do things. The people who work here do so because they believe in how we do our work and they describe their work as a career or a calling not a J.O.B.
Everything we do is enhanced by high performance technology.
All innovations at OakWood pass thru a filter: we ensure that they have the newest technology, that they increase efficiency, and that they improve the experience, the process and the final product.
| Main contact(s) | Patricia Liptak-Satov |
| Listed with TrustedPros since: | 2011 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | Since OakWood has such a wide range of services, the OakWood warranty varies as per the services offered from Handyman 30 day warranty to optional 10 year warranty. |
| Accepts credit cards | Yes |
| Year established | 1956 |
| Offers financing | Yes |
| 24 Hour emergency service | Yes |
| Legal structure | Incorporated |
| Licensing information | Licensing information available upon request |
| Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
