This Ottawa area general contractor is rated 1.1 from 4 reviews with a TrustScore of 0.7. Services offered include home improvement work. Read their reviews, ask about license and insurance information, and request a quote.
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
Sami was all smiles and very agreeable at the beginning. Job scope was 4-5 weeks to finish. 7 months later he has completely ghosted us and has 10's of thousands of dollars they did not earn. All we saw were unskilled workers showing up an hour or 2 at a time every week or so. We heard nothing but excuse after excuse for months before he completely disappeared. This man seems to be a grifter, stay far away. Their website is down and the company phone automatically ends the call. They have disappeared with our money.
We entered into an agreement with Sami Tokan, Octagon Construction Services(OCS) to build and install new custom kitchen cabinets. We then wrote a deposit cheque to OCS, it was accepted by Mr. Tokan as a deposit for building the cabinets. Six (6) months later we had a horrible nightmare on our hands and therefore had no choice but to terminate our agreement with Mr. Tokan and then hired new contractors to do the job.
Mr. Tokan and his cabinet maker were deceitful at every turn in their interactions with us. The three cabinet measurements personally taken by the cabinet maker were incorrect and so the majority of the cabinets he built were useless. As only 1 of 5 lower cabinets were usable, we asked that the errors be corrected and we were told we would have to pay for new cabinets to be built to correct his errors. In addition, the cabinets which were delivered and partially installed were dirty and full of blotches of glue and sawdust stains and of poor quality of workmanship. Our home was left in a total mess for months with the uninstalled cabinets packed into the middle of the kitchen leaving us without access to a sink or running water.
In the midst of the renovation we were shocked to learn that Mr. Tokan did not distribute our deposit cheque as per our agreement. Mr. Tokan arbitrarily directed some of the funds elsewhere without informing us. Sadly, when confronted, it was disappointing to learn that Mr. Tokan was not truthful in explaining how he used our deposit cheque. This was a sad commentary on the dishonesty and depth of deception we experienced with Mr. Tokan.
In the end, we lost thousands of dollars, we ended up with a pile of useless kitchen cabinets and now must pursue legal means to get back the money we believe is owing to us.
We hired Sami- OCS to do our basement Reno. Agreed on a price signed contract and first day - called to say his men were tired and could they start following day. The whole project estimated to take 4-6 weeks. They then came to work and Sami did 1-2 hours and would leave. We also found out that his employees were people he found on kijiji and he didn’t have a team as he kept saying. We are going on week 11 and the materials that were supposed to be purchased first week were never purchased. He bounced a 2k cheque to pay for materials and also bounced cheques for the men working for him.
He is very good at making excuses - he’s sick and cannot be there and then sending us a text saying he’s at Apple tree for pcr test but we were standing at his front door ringing bell and he opens the door. Also telling us his accountant is handling the cheques and he will get back to us but when we ask to speak to the accountant to account for the money we have given so far - he’s gone radio silent.
STAY AWAY FROM SAMI TOKAN AND OCS!!! He has 5 other businesses so be very careful.
Octagon Construction Services has a TrustScore™ of 0.7. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 4 |
Approved | 0 | 4 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2013 |
Member of TrustedPros Since | 2019 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Octagon Construction Services has received complaints from their suppliers and/or creditors
Complaint: Sami hired us to do work for him, it has bin 3 months and still avoiding me and my people. He owes my company over 2000 and its bin more than long enough, I wouldn't suggest working for this man unless you feel like working for free.
This Ottawa area general contractor is rated 1.1 from 4 reviews with a TrustScore of 0.7. Services offered include home improvement work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Sami Tokan |
Affiliations or other locations: | OCS / Ottawa (Rated 4.2 / 5) |
Listed with TrustedPros since: | 2019 |
Residential work | Yes |
Commercial work | No |
Warranty | No |
Accepts credit cards | No |
Year established | 2013 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Contact Octagon Construction Services to request licensing info. |
Insurance information | Contact Octagon Construction Services to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.