My wife and I just completed a kitchen renovation in partnership with Mike Hodgson of Old Castle Renovations. It was a very positive experience with a very satisfying result. We felt that Mike was working along with us on this project from the beginning. He was very generous with his time, offering suggestions and advice along the way, listening carefully and allowing us to direct the project toward our vision of what we wanted our kitchen to be, but tactfully providing valuable suggestions and guidance based on his experience and knowledge of materials and methods as we went along. He communicated with us clearly and regularly and responded promptly to our calls or emails. The project was completed in a reasonable span of time largely because of the efficient way Mike planned and managed the various trades who contributed. We would not hesitate to recommend Mike and his team to anyone considering a renovation project.
I hired Old Castle Renovations in November of 2015 to renovate 2 upstairs bathrooms. I am so happy that I did! The bathrooms were completely gutted and rebuilt to the original size. Mike and his team were knowledgeable, professional, trustworthy and very current with new products. I had a new vanity and soaker tub with tile surround put in the kids bathroom and a beautiful tiled shower with a glass door put in the master. Mike created the shower area a little larger than the original, which I was skeptical of because the bathroom is so small, but it turned out to be a great idea! The extra space in the shower makes it feel more luxurious. And he also recommended a heated floor which is heaven to my feet on a cold winter's day. In my opinion, bathroom budgets are hard to keep too. There are so many beautiful but expensive items to choose from. Mike was upfront about additional costs due to me choosing higher end products. I did have some concerns about the tile work on the floor of the shower, which I told Mike about. He made sure it was fixed to my satisfaction. I would definetly recommend the team of Old Castle!
We hired Mike of Old Castle Renovations to renovate our luxury master bathroom, complete with soaker tub, glass tiled shower, double vanity, marble counters and marble flooring. He did not deliver on his promises and we ended up with an expensive bathroom full of mistakes - which we had to hire additional contractors to come and fix. Mike had inexperienced apprentices come in to complete the work which resulted in numerous problems and one mistake after another. Too many to list here but to give you an idea, our bathtub was left just sitting on the floor, attached only by the drain which meant it wobbled side to side and tipped at one end. We couldn't use it and had to hire an outside plumber to fix that problem. His workers installed our vanity partially covering the heat vent - his solution was to cut the vent cover! Our first choice of MARBLE counter cracked when his workers incorrectly tried to install it. There were numerous problems with tiling - it was a nightmare. He was never on site, and therefore did not know the problems or seem to care what needed to be done next. I had to bring him up to date repeatedly and ended up calling HIS contractors myself to schedule them. Our choice of flooring wasn't suitable but he never mentioned this until it was too late. (Probably because he didn't know any better). We trusted him with a VERY expensive bathroom reno and were immensely disappointed. Our bathroom still shows signs of his terrible workmanship which one day we hope to have fixed. Stay away from Old Castle Renovations!!!
Sufficient data is not available to establish a TrustScore for Old Castle Renovations. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here.
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