We are Basement Waterproofing Experts We offer Free inspections and estimates to homeowners with wet leaky basements and crawlspaces. 142,000 happy and dry customers are testament to our award-winning basement waterproofing systems and service. Call 1-866-875-OMNI Learn more about a leaky wet basement. Our state-of-the-art French drain system. C read more...
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I spoke to Pete and Omni about adding support in a crawl space. Pete did multiple visits and brought an engineer to confirm they could do the job. They developed a plan and it was approved by the lead engineer at the cost of 650+HST for the engineer alone. After paying the deposit and agreeing to the amount to be paid after completion, the workers came a week later. After cutting out a 10’x3’ hole in the side of my house, I was told they could no longer do the job. So I now have a massive hole in the side of my house with absolutely no work done. On top of that, the siding was cut so poorly that I now have to replace most of the siding on that side of the house. I called Pete who was short and said he was just going to send his guys to another job. I was not told how to get my deposit back or even who to contact. Pete was only concerned that I now messed his schedule up and was upset at that. Furthermore, he told me they’re not “siding guys” and to get someone else to fix the problem. I had to make multiple calls and send multiple emails just to figure out how to get some of my deposit back as Pete stopped answering. My “refund” amounted to approximately 1/3 of my deposit. This was by far the WORST experience I’ve ever had with anyone. I couldn’t imagine a less professional company and would NOT recommended this company to anyone.
TERRIBLE experience with this company. They caused damage to my property multiple times. They gave me the wrong information multiple times. The owner wanted to come see the damage to my property, but showed up 40 mins LATE and offered me $300 to take down my reviews. He would not leave when I asked him to multiple times. I finally had to demand he leave. It was an extremely FRUSTRATING and SCARY experience. The issues were never addressed! Save yourself the time, energy, and money and DO NOT USE THIS COMPANY.
I have just been told that my 1800.00 crawl space dehumidier is junk, 2 months past warranty. Not just a repair bill but total throw it away junk. Customer service won't help.
I would use other companies with basement problems, these people were not very nice.
Omni Basement Systems has a TrustScore™ of 1.2. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 3 |
Approved | 0 | 3 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2002 |
Member of TrustedPros Since | 2009 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are Basement Waterproofing Experts
We offer Free inspections and estimates to homeowners with wet leaky basements and crawlspaces. 142,000 happy and dry customers are testament to our award-winning basement waterproofing systems and service. Call 1-866-875-OMNI
Learn more about a leaky wet basement.
Our state-of-the-art French drain system.
Crawl space waterproofing & moisture control.
Sump pump installation and service.
Why More Homeowners Choose Us
Finding a responsible and trustworthy contractor is challenging, but you'll find that Basement Systems dealers adhere to simple guidelines of respect, integrity, and responsibility. Showing up on time for appointments, performing the work that we contract to do, and standing behind our company warranty helps homeowners trust that we will be there when you need us. Homeowners should expect this, and we, as contractors need to earn your business. [Learn more about: Basement Systems, Inc]
Quality, Innovation, Patents, Awards
Our innovative and forward-thinking approach to designing products has solved wet basement problems that the basement waterproofing and crawl space industry has faced for decades, and our patented sump pump systems are the smartest and most reliable. Plus we listen to our customers and respond accordingly! Basement Systems Inc. has been awarded 24 Patents and 19 Innovation Prizes on waterproofing products we use every day, including a battery back up sump pump system. This approach ensures the best waterproofing systems and solutions available.
Waterproofing Contractors You Can Trust
You've definitely come to the right place to fix your wet basement! We work hard every day to change the way people feel about contractors - give us a call to discover why more people use and refer certified, licensed Basement Systems contractors to solve their leaky basement and crawl space moisture problems!
National Resources, Local Basement Waterproofing Service
Basement Systems recruits only the best contractors for leaking basement repairs. This multinational network has the advantage to draw upon the collective expertise of the contractors and companies in the network. Besides being the best basement waterproofers, some are experts in foundation repair, some in crawl spaces, mold, insulation, air quality, etc., and this information is shared through the network. So if you choose a Basement Systems dealer to do your work, you are working with a local contractor company, and getting the collective knowledge and experience of the entire network. From New Jersey to Seattle to Ohio to Calgary to Maryland to London to Chicago, our extensive network ensures you quality service behind the warranty, now and far into the future.
Main contact(s) | Pete Karreman |
Alternate Phone Numbers | 866-875-6664, |
Listed with TrustedPros since: | 2009 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2002 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact Omni Basement Systems to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.