My husband and I are so very impressed by the professionalism, work ethic and quality of our new fence by One Landscape Design & Build. We purchased a new home in September that required new fencing as it has a pool and quite a large yard. The existing fence was very unstable and not at all appealing.
Chris McCarthy was very prompt in responding to our inquiry and had fantastic ideas and suggestions that actually ended up saving us money.
The fence is very complimentary to our home and adds the element of privacy and security that we were looking for around our pool, yet allows us to continue to enjoy our view from the other side of our yard.
The team that Chris had working for us were all very friendly, hard workers and professional. We highly recommend One Landscape Design & Build and look forward to working with them again for Phase 2 of our yard and pool deck area.
Thank you Chris and team!!!
Thank you Robin!!!
We look forward to working with your family again.
It was fun to use our ideas to help solve your fence issues and concerns. The large barn door sliding gate is a great way to maintain access to rear yard for future projects and storage.
Chris and the team
We couldn't be happier with the deck! And the team from One Landscape Design &a Build were EXCELLENT. The work was completed quickly, professionally, and to our complete satisfaction. The price wasn't too shabby either.
Thank you Bill,
We look forward to working with you on your future projects.
It was a pleasure.
This company is full service and professional from point of contact to execution.
Chris and the crew of professionals helped us convert our ideas into reality. They provided us with leading edge designs and products to complete the landscape transformation.
Would recommend this crew of men to anyone with discerned taste and looking for a contractor to follow through on time, on budget, and exceed expectations.
Thank you again!
Phil and family
Thank you for forwarding phils review and recommendation. We appreciate the feedback and recognition of our efforts.
Chris and the landscape team
We are incredibly disappointed following our experience with One Landscape Design in Peterborough, Ontario. A project estimated to take 2 weeks took about 2.5 months to complete. Although One Landscape told us that they would take care of getting the permit for our work, they did not do so until 6 weeks into the project (and only after I called the city to see what was going on). During the delays, our yard was left in a state of disarray. Damage was caused to our property - some of it left unrepaired, despite having discussed the situation with One Landscape. We were not consulted on the design of our privacy panels and they were not built according to our wishes. As this occurred early in the project, we agreed on a compromise with One Landscape, but that was not followed through. Additionally, one side of the panels was left incomplete with respect to framing and there are multiple screws protruding from the panels. Damaged wood was used on our deck and some slats need to be replaced (according to the distributor whom we contacted due to our many concerns over the appearance of our new deck). Staining was done incorrectly too (according to the distributor). There were multiple scratches left on new deck when the hot tub was positioned. We are concerned with the state of our fence, which has wires hanging out, and with multiple screws left projecting from our privacy panels. Due to our concerns, we contacted the professional organizations which One Landscape had listed on their website, only to learn that One Landscape was not actually a member of those organizations. We contacted One Landscape with a formal letter of complaint but, months later, have yet to even have any of our landscaping issues discussed with us. We paid over $31,000 for the job and feel most stressed due to the experience and the end results. We would absolutely not recommend this company.
One Landscape Design & Build has a TrustScore™ of 3.5. The average TrustScore™ for other businesses providing similar services in Peterborough and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by One Landscape Design & Build may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2005|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Chris McCarthy|
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Licensing information:||Services listed by One Landscape Design & Build may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information:||Contact One Landscape Design & Build to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.