We are determined and committed to giving our customers the best of quality work while promoting efficiency, honesty, reliability, and accuracy. Oneway has offered a high degree of honesty and superior craftsmanship for over 20 years. Our experience in the home remodeling industry has promoted our efficiency, which has put us far above the i read more...
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We are so happy that we found Oneway Structural and Construction! We started with a long list contractors but glad we chose One way for our project, they were the most responsive to our initial questions and request for a bid, that ultimately our decision to use them was easy. We used them to add an addition to our house, remodel the kitchen and add a mudroom/powder room.
A few things really set them apart. First, they were and are so incredibly responsive. Some of the contractors I was given from friends were hardly responsive enough for me to get a consult or a bid. Almost all the other contractors we met with never even followed up with us after providing a bid. That really shocked me considering how much money we were investing in our house. Even now, I wouldnt hesitate to reach out to Oneway if I had a question.
Secondly, Wes came up with several creative and cost-cutting ideas to help me achieve the look I wanted. The end result is beautiful and we love our new addition and kitchen. Investing in our home and using Oneway was the best decision we couldve made.
Lastly and most importantly, they are truly a kind, decent, hard-working company! When you hire a contractor to do work in your home, you are inviting them into your life for an extended period of time. I didn't take it lightly that whoever we hired would be in and out of my house for months, interacting with my kids and creating a space that my family would enjoy for many, many years ahead.
Downsides? We experienced a couple of delays, but that was more due to outside companies and not Oneway (the gas company needing to move our meter was a huge frustration) Again, Wes and his crew never left us hanging or were delayed in responding to our questions or concerns.
Wesley and his team were very processional the entire process. From estimate, to communication, through build. There were hiccups with the engineer drawings (my hired engineer), but Wesley did his best to make everything work, while trying to make sure it was as cost effective as possible. Matt, who was onsite daily, was knowledgeable, polite and trustworthy. They did a great job.
I found Wesley and his team to be very honest and respectful, scheduling and changes were handled professionally and with flexibility.
I was also very pleased with the quality of workmanship and the attention to keeping a safe work environment.
ONEWAY gets a big thumbs up from this satisfied client and I recommend his company for sure.
I wanted to take a minute to say how happy and impressed I am with the work oneway did for us.
The owner was incredibly professional and informative and we thank him since we are not knowledgeable in construction.
Thank you Fernanda. It was our pleasure working with you.
Most honest and reliable contractor I have ever dealt with. Never leaves a mess behind which also made the wife happy. They are very professional and took care of my whole project without me worrying. They suggested repairs that were important to make and others that were not as important, but definitely helped make my decisions easier. Extremely professional and detail oriented. Fantastic Job! For reference feel free to contact me at oleary_chris@aol.com
Thank you Chris, we appreciate you taking the time to give us your feedback. We look forward to working with you again.
Took our money and ran…The other horrific reviews you may have see are true, and we are now in the process of taking them to court.
Before you consider doing business with them feel free to reach out to me, lofley@gmail.com and I will happily forward you all of the emails and now lack of responses as proof that this is a genuine review.
To begin Welsey and Diela were extremely responsive when we called for a quote they arrived within a few days to inspect, we we're extremely hopeful and on the face of things they seemed responsive and competent.
After we paid the deposit 50% over $6,000 then the slue of excuses came about.
We paid the deposit on November 5th, and were told because its such a quick easy job that it would only take a few weeks. Then they stated:
- The materials couldn’t be delivered
- Vacations
- Then covid cases
- Then saying there were provincial rules that didn’t exist preventing them doing the work.
- Then blamed the protests downtown (we don’t live down town…)
And many more...I can accept an excuse here and there as things change, jobs take longer than expected and covid etc, we were very patient, but now its been 5 and a half months...
At one point they offered a refund but told us, we were next on the priority list, so the option was ours. We then gave them the benefit of the doubt because finding a new contract would also be tough, and said we would like to continue.
It’s now been over 2 months since they responded to us, they have avoided all my calls in the last 4 or 5 months, respond occasionally to emails...just enough to give me hope they would actually turn up.
So right now, I'm stuck in the middle where they have taken 50% and aren't responding.
Again If you’re interested, I can send you a copy of our back-and-forth emails with the company so you don’t end up in the same situation we are in.
Oneway and the crew were amazing to work with. They handled my remodel project with the utmost care. They met me onsite to gather scope of work and got me a quote back in a timely manner. They were extremely transparent throughout the entire renovation process. Once completed I was extremely impressed with the quality of work and service they provided as a team. I can't wait to use them again in the future.
The team did an exceptional job in my home. I had a bad experience previously with contractors and I was stressed to have the work done. Oneways team made the process very smooth. They were very accommodating and have a high standard for there work ethic.
I am very impressed with Oneway and would certainly recommend them to friends and family members.
The attention, cleanliness, respect to our home, and quality of work is beyond what my husband and I could expect.
Thank you so much to the whole team for making our experience exceptional.
Thank you for your kind words Soph.
I had been planning and envisioning my new kitchen for years, I appreciated that Oneway worked hard to make my vision a reality. And they gave us additional advice which improved on our original plans (for example more drawers, fewer cabinets; better lighting; various flooring options). I love my kitchen! He was always quick to respond to calls and messages and spent a lot of time talking to us about the job. The crew was hard working and professional. They were flexible, resourceful, and easy to work with. This company really cares about quality and we would recommend them.
ONEWAY Construction has a TrustScore™ of 1.0. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 24 |
Approved | 0 | 15 |
Unverified | 1 | 1 |
Suspicious | 0 | 8 |
Overall Rating | 3.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 1 |
Employees & Sub-Contractors | 0 | 1 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2000 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Architectural Design, Basement Lowering, Basement Renovations, Bathroom Renovations, Cabinetry and Millwork, Carpentry, Ceiling, Closet and Storage, Commercial Renovations, Countertops, Demolition Work, Design Build, Fencing, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, General Contracting, Gutters, Home Additions, Home Construction, Home Restoration, Home Theaters, Kitchen Renovations, Mold Removal, Painting, Roofing, Shed Construction, Siding, Skylights, Structural Engineering, Sunrooms, Tiling, Waterproofing, Windows and Doors
ONEWAY Construction has received complaints from their suppliers and/or creditors and employee and/or sub-contractor complaints
Complaint: Don't do anything with this guy! I was hired by him to do stucco but never received a penny from him. He don't answer and reply back.
Complaint: As a former employee of Oneway I had wages withheld as an act of reprisal as determined by the Ministry of Labour. As a direct result of these wages being withheld I terminated my position with the company. The outstanding wages and grievance claim has been owed for almost 3 years, totalling nearly $7000.
We are determined and committed to giving our customers the best of quality work while promoting efficiency, honesty, reliability, and accuracy. Oneway has offered a high degree of honesty and superior craftsmanship for over 20 years. Our experience in the home remodeling industry has promoted our efficiency, which has put us far above the industry standards. Our customers have always entrusted us with the responsibility of improving and protecting their valuable investment, for which we have not let them down. We are determined to go above and beyond. We also offer an unbeatable 10 year workmanship warranty.
Main contact(s) | Wesley Hunt |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | No |
Warranty | Our renovations are built to last – meaning we're not offering one, or two, but TEN years workmanship warranty on every renovation. We take pride in our work, we don't believe you will need to use this warranty, but it is a peace of mind to all our customers. Not only will our customers benefit from our 10 year workmanship warranty, they will also benefit from the material/product manufacture's warranty because all material/product is installed as per specifications, meaning their warranty will never be voided. |
Accepts credit cards | Yes |
Year established | 2000 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Contact ONEWAY Construction to request licensing info. |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.