3 Customer Reviews
Rating of 2.3 / 5 from 3 Reviews
O'net Cleaning has received 3 reviews for an overall customer rating of 2.3. The average rating for businesses providing similar services in the Montreal area is 2.3. Write a review for O'net Cleaning.
Overall Rating Summary
3.0
2.3
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2.3
2.3
1 Red from Sainte Catherine
Posted: Aug 6, 2016Lavage de vitres
À éviter comme la peste. Ne retourne jamais les appels. Quand vous appeler au 1 800 il s'agit en fait d'une centrale qui transfert les messages, il ne peuvent vous aider d'aucune manière car aucun lien avec O'net. Mais O'net ne retourne jamais les appels.
RDV 1 annulé à la dernière minute, car on annonçait de la pluie... mais pas de pluie
RDV 2 ne se sont sont jamais pointés... car l'employé avait quitté l'entreprise... mais m'a donné le cell perso du coordonnateur M. Sofiane
RDV 3 annulé à la dernière minute, car on annonçait de la pluie à Montréal... mais pas dans mon secteur .... donc pas de pluie
RDV 4 Toutes les conditions étaient parfaites, j'ai appelé la veille pour confirmer. tout était OK..........MAIS NE SE SONT JAMAIS POINTÉS !!!!!!!! j'avais pourtant pris congé.
Groupon m'a remboursé le prix du coupon mais O'net a gardé 20,85$ de taxes !!!!!!!
Cette entreprise est une blague
5 Laure from Laval
Posted: Jun 18, 2016Cleaning Services
Trés satisfaite de la prestation de nettoyage! Merci O'net Cleaning.
1 Stephanie from Brossard
Posted: Jun 6, 20166 hrs Cleaning for a House
NEVER AGAIN...what a bad experience. Beware of the 6 hr cleaning. They do not provide the service they promised. The supervisor SOFIANE promised to call me back and provide another cleaning but never called back. I left several messages with Onet and she never returned the phone call. I received no call or message from Sofiane. I guess Customer service or satisfaction is not important or a priority to ONET cleaning. Terrible service... I called Groupon to complain and they reimbursed me right away.
TrustScore™
O'net Cleaning has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Montreal and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 4 | 4 |
| Approved | 3 | 3 |
| Unverified | 1 | 1 |
| Suspicious | 0 | 0 |
| Overall Rating | 2.3/5 | 2.3/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Ever Provided False or Misleading Information | No |
| Company Website | Not yet provided |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2011 |
| Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Main Services Offered
Other Services Offered
Additional Information
| Main Contact(s): | Sofien Khachane |
| Listed with TrustedPros since: | 2016 |
| Residential work: | Yes |
| Commercial work: | Yes |
| Accepts credit cards: | Yes |
| Year established: | 2011 |
| Offers financing: | No |
| 24 Hour emergency Service: | Yes |
| Legal structure: | Sole Proprietor |
| Offers Financing: | No |
| Licensing Information: | Contact O'net Cleaning to request licensing info. |
| Insurance Information: | Contact O'net Cleaning to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
