We are located in Richmond Hill, served over 9000 homes. Our technicians are all experienced, licensed and insured.
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Stay away from OnPoint Home services. I have had the displeasure of dealing with them on three separate occasions. First visit their technician comes out and starts making up nonsense about the circulator pump needs to be replaced. The system just needed to be bled. Second visit, for a separate issue, they decide to send out a technician who has never worked on a tankless boiler before, couldn't get the cover off the unit. After a Herculean struggle and about 20mins he then proceeds to try and diagnose the fault. All I can say it wasn't a pretty site. Third visit technician arrives two hours outside of a 5 hour appointment window.
OnPoint Home Services Inc. has a TrustScore™ of 2.0. The average TrustScore™ for other businesses providing similar services in Richmond Hill and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 4 |
Approved | 0 | 2 |
Unverified | 0 | 2 |
Suspicious | 0 | 0 |
Overall Rating | 3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2018 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are located in Richmond Hill, served over 9000 homes. Our technicians are all experienced, licensed and insured.
Main contact(s) | Janet Esau |
Listed with TrustedPros since: | 2018 |
Residential work | Yes |
Commercial work | No |
Warranty | 1 year labour warranty on service. 10 year labour and parts warranty on furnace, AC, tankless water heaters. |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Contact OnPoint Home Services Inc. to request licensing info. |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.