I did not like his work because it was sloppy. The painting he did of the walls had streaks and there were places where the paint looked like it had run. He was unwilling to make it right. There were portions of the trim that were not painted and when I pointed this out he said that no one would see as it was behind a door. He told me he painted the trim, but he did not. The grout in the tile is cracking. Since he hung up on me when I called and told him all of this I am hesitant to call him back. So much for his guarantee.
I am not hard to please when the quality of the work is good. The contractors response did not mention that he hung up on me because he did not want to hear what I was saying. I did not say anything about being over budget just that it was average. From a distance the bathroom looks good but on close inspection there are things that are not right. So, when can I expect a call to correct problem areas?
we started judiths small powder room update Tuesday july 4th, finished up Friday july 8th..this was supposed to be a minor update for them to sell house..bathroom had been very poorly painted in a 1980s purplish color, laminate was on floor and vanity toilet change..we painted 4 coats to cover fully, repaired wainscoting etc,..her old trim was reused due to budget restrictions.. kept the place immaculately clean throughout, she was very satisfied when we left...I told her that I was working in Kanata for the next week, and if she required any touch-ups, just call and give me a list!...she called a few days later and asked for touch-ups on wall paint..we scheduled for a couple days later, went and applied another coat to walls, 5th coat now...at that time I was shown a small area about 1 inch by two inches on trim behind door that paint was missed..i did not have paint with me at that time as I was not told about it beforehand..i rescheduled once again to do that(30 seconds work), but they were out of town for a week and I was working in Orleans after that...I told her that I would pop by next time I was in area! Bathroom turned out pretty, on time and on budget...see attached pics and judge for yourself...some people you can just never please!
As you can see from attached bill of sale her parts bill was $120 not over bill as she claims and work was complete in 4 business days!
From the first visit to my home, Ottawa Bathroom Renovations owner Ken has put me at complete ease with his very friendly nature and calm demeanor, his professionalism and his extensive knowledge pertaining home building as well as commercial construction (I live in a large condo/apartment building in Ottawa).
After having had a few other quotes from different companies, I felt most confident about Ken's qualifications, knowledge and quality, and have therefore gone ahead with Ottawa Bathroom Renovations for a full renovation (complete gut and rebuild) of my powder room.
And this has been proven to be a very good decision and am finding myself so very pleased with the service I've received throughout as well as the end result! Ken was attentive to my wants and my needs and helped me put together the vision that I had in mind for my ideal bathroom. Not to mention, the renovation was completed on time and on budget.
My powder room is now my pride and joy! And I very much look forward to working with Ken in the near future for the overhaul of my main bathroom!!
Many more thanks for everything!
Ottawa Bathrooms has a TrustScore™ of 3.3. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||N/A|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2004|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main Contact(s):||Ken Miller|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||No|
|Legal structure:||Sole Proprietor|
|Licensing Information:||Business does not require a trade license|
|Insurance Information:||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Ottawa Bathrooms has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum