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We hired this man when he was operating as Largo Sheds.(BBB lists him at an F rating) He switched over to calling himself Ottawa Shed Source before leaving our property. He was a disastrous & dishonest contractor while dealing with us. The shed was built on top of a deck without supports, it leaked and the insulation began to mold. He failed to get building permits & when we insisted he get them he used wrong measurements & didn't use an engineer to draw up his "plans". He never did get a building permit. He applied no Tyvek & when we insisted he applied it wrong. He put the siding on wrong. He tried to put on the shingles without tar paper. (Told us he had used it when in fact he hadn't.) Destroyed our newly landscaped yard. Destroyed our deck, parts of our railing, some of our solar lighting and our lawn furniture. (Which he used as a step ladder until it shattered.) The walkway was attached to the house & shed improperly & in a way that was not legal. You could see daylight between every wall, water poured in between the insulation & the vapour barrier. He broke the frame on the shed door & installed it anyway. He installed the wrong size door on the shed and had it opening outwards instead of opening inwards. He used pieces of aluminum from some other job on the fascia and did not install a soffit. He didn't spray with foam so bees & bugs & rain, were blown in. He didn't use enough nails on the shingles so the shingles cupped within 6 months.He left our property outside under the snow all winter so that they were destroyed. He left our back door open to our house & the newborn puppies in that back room froze to death. Which he then blamed on his helper. He left his autistic non verbal son alone in his truck, while he was out of sight in our backyard. His walkway collapsed & had to be torn down the rest of the way. He destroyed two of our fruit trees we had purchased & planted 3 years earlier. he left nails scattered in our grass and all over our deck where our dogs & family go. He left scraps of wood in our neighbors laneway, where he had no business being in the first place. He dented our brand new PVC gate & fencing. He told us the project would take 6 days & after 6 months & the above mess, we fired him. He never refunded any of our money and aside from killing our puppies & destroying our property we had to pay other contractors to move his shed off our deck, to replace our railing & replace our 36"door that he had destroyed on our pre existing shed. We still have not replaced our deck that he destroyed or replaced his shed. We estimate close to $25,000.00 in damages & losses. When ever Murray Baker gets too low a rating he simply changes his business name and starts over again. Ottawa Shed Source has not been around since 1950 as Murray claims either. He started using this company name only in 2019. Run away from this business. Do your homework. It isn't worth the thousands of dollars in damages they may do.
Actually, Murray Baker, the above review is EXACTLY indicative of how your company operates--though we hired you under the name of Largo Sheds (name changed midway through the project to River Valley Construction). Your plans were rejected by our CBO and you "forgot" to pick up our work permit too. More accurately, your cheque to the municipality was returned for insufficient funds and you are not qualified to draw plans in the province of Ontario. Suppliers went unpaid and our "3 week build" turned into a 9 month nightmare of excuse after excuse as to why you couldn't show. You provided two false hst numbers and are now under a lengthy and ongoing investigation by CRA. Much of your framework failed to meet code and had to be redone under the close supervision of our building authority. When we had gotten all we could from you, we fired you and replaced locks on the doors. The garage was subsequently finished over a 4 week period by a skilled craftsman with integrity and a strong work ethic. Much of your work had to be redone---we gave him free reign to do whatever he felt necessary to bring the buiding to his standards. We are so grateful for the efforts of this contractor as well as our CBO. Without them, we would be in the same position as the other reviewer. Evidence of all claims available upon request.
UPDATE / FOLLOW-UP AND OUTCOME OF PROPRIETOR MURRAY BAKER OF OTTAWA SHED SOURCE (April 9th 2020): ‘...I will work with them to correct anything else...’ (written in Murray Baker’s rebuttal of March 2nd 2020). (BELOW - INITIAL REVIEW AND RESPONSE TO REBUTTAL OF MURRAY BAKER PROPRIETOR OF OTTAWA SHED SOURCE)
March 10th, 2020, because of his no actions, an email was sent to Murray Baker and in carbon copy (cc.) to the Construction Building Official (CBO), requesting him to reimburse the permit money that he took but ‘forgot to pick up’ and didn’t pay with money we gave him for that purpose and for plans that we had to redo and permit we had to pay for. The coordinates for the CBO were also provided to him so the reports and documents previously requested many times, can be forwarded to her directly by the latest March 31st, 2020. Need we remind you that this should have been done by Murray Baker prior to start the construction of the garage in Sept 2019.
March 17th, 2020 we made a complaint to Better Business Bureau (BBB) against proprietor Murray Baker of Ottawa Shed Source.
March 18th, 2020, M. Baker responded to our email of March 10th , 2020: ‘Will be sending the money for plans and permit to you. The engineer will be in touch with chantal at the township to verify foundation
March 19th, 2020, M. Baker responded to our email of March 18th: ‘...In terms of other repairs I will deal with that too Murray.’
March 23rd, 2020, in a response to our BBB complaint, M. Baker wrote: ‘I am having a engineer work with the city to ensure the foundation was done properly Also will pay for the permit and new plans I am continuing a open dialogue with all parties to rectify the situation.
March 31st 2020, because of COVID-19, the complaint with BBB is temporary closed but we will reopen the complaint once it’s over. BBB wrote: ‘Should Mr. Baker fail to honor his commitment, BBB will reopen the case.’
Up to this date of writing this update, no money was reimbursed for the permit or plans and no report and/or documents were received at City Hall and to the CBO.
Since what he wrote in his rebuttal, Murray Baker proprietor of Ottawa Shed Source didn’t honour his words, didn’t show any attempts to correct any of his wrong doings.
With the snow melt, at the moment our house looks like a war zone because of how Murray Baker treated and left our property in February 2020. Because of COVID-19 we are unable now to continue the construction of the garage as planned since in our region construction of this type of project are presently not allowed (we contacted the CBO on April 8th) and we do not know when we will be able to. For safety and legal reasons, we will be unable to open our in-ground pool this summer because now there is no fence making the backyard easily accessible . This will bring more expenses as we will have to deal with the state of the water later and all pool gears/equipment. The landscape in the front and in the back is destroyed, from the garage construction more damages found to the house with the melt of the snow. Services to get material or services to repair/rebuild our mess are closed in our region. COVID-19 made us housebound because of our health conditions. We were thinking of having at least some time outside and enjoy the pool but...you get the picture!
FROM PREVIOUS EMAILS
February 20th 2020: email sent to us- Murray Baker wrote: ‘I’m calling (name) township , I left monies for permit. Also the engineering company will send a report to them for the foundation report’’
February 21st, 2020: meeting with the Construction Building Official (CBO), the email was shown to her and she informed us that no phone call, no monies and no report were ever received at City Hall from the Ottawa Shed Source proprietor
Feb 28th, 2020: Murray Baker sent an email mentioning that all previously requested information will be sent: ‘...Shawn the engineer is working on the letter to give to the city for the foundation He is talking to Poupart and the company that poured the foundation. I’m giving him the tickets for the type of concrete used He is also using pictures that all three of us took during the process I will keep working on rectifying this, as this is what is right when wrong was done. Also will keep reaching out to those other people
March 2nd , 2020: - from Murray Baker’s rebuttal to our review: ‘...a engineer is sending a letter to the township to confirm that foundation was done right. I accept full responsibility for how this job went , I will work with them to correct anything else...’
March 3rd, 2020: CBO confirmed in another updated email, still no phone call, no monies and no report were ever received at City Hall from the Ottawa Shed Source proprietor.
The proprietor of Ottawa Shed Source, Murray Baker, built an UNSAFE and ILLEGAL attached garage to our house.
The construction of the garage 13’X 23’ garage started at the end of September 2019 to COLLAPSED at near completion from the 9th to the 10th of February 2020.
Part of our house and landscaping in the front and backyard are damaged or destroyed for an estimated amount of at least a minimum of $28,000.00 at the moment. In Spring we will have to start from scratch with new plans, pay the permit of construction, hire an engineer, dig out to expose the foundation to have it analyzed and examined, check the connection of the house weeping tile system, check how or if the foundation of the garage is anchored to the foundation of the house and deal with whatever will need to be fixed and/or replaced and/or redone and/or repaired.
We also experienced what follows with the proprietor of Ottawa Shed Source:
- Without plans approved and without a permit from City Hall, he went ahead with the construction which included pouring of a concrete foundation, framing of walls and roof. A check for a certain amount was given to him also included for plans and permit. Invoice received form proprietor as proof of payment is written ‘plans and permit included’.
- he provided City Hall an application for a construction permit with a FORGED SIGNATURE of one of the home owners.
- he failed to have inspections as per codes and regulations at each step of the construction.
- he provided us with 3 fake HST/GST numbers
- he failed to provide us with the permit, plans, all other subcontractors’ work information, inspections and etc when we asked verbally and/or by email.
- In an email of Feb 20th 2020 sent to us, he wrote ‘I’m calling (name) township , I left monies for permit. Also the engineering company will send a report to them for the foundation report’’ I showed the email to the Construction Building Official who informed me that no monies and no report were ever received at City Hall from the Ottawa Shed Source proprietor up to now.
He operated his construction business previously under Largo Shed, Backyard Specialties and River Valley Construction.
RESPONSE TO REBUTTAL OF MURRAY BAKER PROPRIETOR OF OTTAWA SHED SOURCE (today's date of March 4th, 2020)
We do not think that Murray Baker proprietor of Ottawa Shed Source realizes or even is aware of the seriousness of his actions, or more like the lack of them and all the work and time it will take to repair what he did.
His response to our review is not excusable and does not justify the mess he has left us with. Even if he has returned some little amount of money, it will never cover the damages and destruction that we have to repair because of his incompetency as well as the money he took without providing the product or goods (plans, permit, engineer, subcontractors reports & etc.)
Besides starting the garage from scratch, the money he returned will not even cover the repairs for the damages to the front lawn by a construction metal bin and digger, the gyprock to the side of the house that was ripped by the collapsing roof, damage to the fascia of the corner of the roof of the house, half of the lilac tree is broken, mature maple tree’s bark ripped off by digger, retaining wall blocks dismantled / some blocks broken, outdoor water faucet bent at 45 degree, flower garden buried in clay and retaining wall blocks and interlocks thrown on top, neighbours’ lawn, the backyard fence - all to be repaired. In addition, in Spring 2020, we will have to start from scratch with new plans, hire a structural engineer, hire someone to dig out to expose the foundation to have it scanned, hire someone to scan the concrete foundation, check the connection of the house weeping tile system, check if the foundation of the garage is anchored to the foundation of the house, a permit and etc - because we paid for all of that but got nothing.
The job was not just done wrong by the lack of skills and knowledge in construction, it was BUILT ILLEGALLY without a permit from City Hall. The permit was approved but he never picked it up. Money was given for plans, engineer and permit but he failed to pay City Hall. Invoice received from proprietor is a proof of payment which is also written ‘plans and permit included’. He took the money without providing the product: this is stealing. Multiple times we asked about plans, permit and more with always an excuse of not providing any at that moment. Up to the time of this review, he has not returned the money for this. We repaid for new plans and paid for permit again in Feb 2020 so that we can go ahead in Spring 2020.
He provided City Hall an application for a construction permit with a FORGED SIGNATURE of one of the home owners. He denied forging the signature to the OPP officer who investigated and to us by an email he sent on Feb 26th, 2020. Bottom line, he provided a legal document that neither one of us signed.
He failed to provide us with legitimate HST/GST number: 3 fake HST/GST numbers appear on 3 different invoices.
He failed to have inspections as per codes and regulations at each step of the construction.
He failed to provide us with with subcontractors’ work information, inspections and etc when we asked verbally and/or by email. In an email of Feb 20th 2020 sent to us, he wrote ‘I’m calling (name) township , I left monies for permit. Also the engineering company will send a report to them for the foundation report’’ On February 21st 2020, while having a meeting with the Construction Building Official, the email was shown to her and she informed us that no phone call, no monies and no report were ever received at City Hall from the Ottawa Shed Source proprietor and again confirmed in another updated email on March 3rd, 2020. On Feb 28th, 2020 he sent an email mentioning that all previously requested information will be sent and again in his rebuttal notification of March 2, 2020. Up to the day of writing this review/ response, like City Hall, we have not received any reports of any kind, which are needed ASAP and City Hall has not received the money for the permit either.
On February 11th, 2020, to the request of another contractor, we went to City Hall to get the plans and this is when we were informed by the Construction Building Official that the plans were to be redone because of too many corrections, the permit was not paid, no inspections were done and when shown, on the line for the signature of the owner on the application for construction permit my wife's signature was forged and etc., so by being aware of all this mentioned above at the time of the offer of Murray Baker of Ottawa Shed Source on Feb 12th, 2020 to finish the garage, instead, he was terminated and we think that all this is justifiable enough to decline his offer along with all other issues that were described in the original review and in this response.
If he SINCERELY/TRULY regrets the things he has done wrong, as per his words in his rebuttal: 'accepts full responsibility for how this job went , I will work with them to correct anything else', he should reimburse us the money we paid him for products and services we didn’t get: the permit, plans, engineer and etc and he also should pay for all the repairs/replacements, things to be fixed or redone of all damages or omissions that was caused while building the garage by his company and the clean up that he had said he would do in Spring 2020 if he would have completed the project.
We will be updating this review if and when things are corrected by Murray Baker of Ottawa Shed Source, otherwise, if there are no more postings or updates this will mean that he is not a man of his words.
I regret that things were done wrong on this job. We had a good working relationship, building them a shed in the summer and then starting on the garage in the fall. We were very busy and were behind on jobs , no excuse
The permit was approved but I never went in to pick it up
The foundation got poured finally and part of it got damaged so it was replaced at my expense I offered to the homeowners that I would finish the job at no more expense to them but they declined , which I understand
We returned 12,500 dollars to them and a engineer is sending a letter to the township to confirm that foundation was done right
I accept full responsibility for how this job went , I will work with them to correct anything else
This is not indicative of how our company works as we did 7 or other garages this past year done well
I apologize for this and have learned to be more concios of jobs and scheduling
Ottawa Shed Source has a TrustScore™ of 0.9. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Ottawa Shed Source may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1950|
|Member of TrustedPros Since||2019|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Ottawa Shed Source manufactures the best quality Sheds in Ottawa Ontario. Grab the best opportunity of buying Custom sheds Ottawa from team of Ottawa Shed Source. There are lots of sheds available for Sale in Ottawa at very affordable price such as:
Team of Garage Ottawa is providing the best sheds for your garden and garage. Get in touch with us and get your customised shed from team.
|Main contact(s)||Ottawa Shed Source|
|Listed with TrustedPros since:||2019|
|Warranty||Our people uphold professional standards.Top end material with a 3 year warranty.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Services listed by Ottawa Shed Source may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information||Contact Ottawa Shed Source to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.