We provide a full range of services for our clients, working with engineers as well as building, electrical and plumbing permits when required. Here are a few of our services: Design and build custom bathrooms / kitchens / basements. Curbless walk-in showers with floating heated benches, wall niches, heated shower pans and read more...
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Paul Counter does very nice work, but his time management is extremely poor. It was in our case. I am extremely happy with his workmanship and the end result of my renovated bathroom ... BUT, a toilet in my living room for weeks and having had to be told to move it, and approximately 2 months in my home for a project that should have taken about 7-8 days. Like I said, his work is beautiful, if you can stand the wait!
We invite constructive feedback toward building a differentiated client experience. Thank you Jude for sharing your feelings, and we apologize once again to communicate our sincere appreciation for your business!
As I recall, your bathroom renovation was completed over a year ago with some unique challenges. Notwithstanding clear communication throughout, it is not lost on us you did not experience our typical level of excellence. We did accept responsibility for this isolated incident, made restitution, and ensured despite the challenges your project would be completed to our high level of quality standards. As I read from your comments above, you remain pleased to this day with the quality of your custom bathroom design and build, which is excellent feedback!
Please take a moment and review our other Handy Canadian client comments posted since then and share in their confidence we are a solid, reliable, and quality driven customer centred company. The fact we invite both positive and constructive feedback is a testimony to our commitment to our customers and their individual experience with our company.
Thank you again Jude for sharing, and for allowing our company the opportunity to grow through those challenges and become better for it!
Paul's Contracting did an amazing job all the way through from start to finish.
I was completely satisfied with the work they did and would recommend them to any of my friends or family.
In fact, my father needed a deck put on his house and we are having Paul and his crew complete this for him.
Paul actually went above and beyond and gave special pricing to my father because he is a senior (75 yrs old)
When my mother required a resurfacing of her side stoop, I researched and found Paul's Contracting info online. Paul came to her home after arranging to meet there when a family member was present. At all times he was courteous, informative and clear about the scope, timing and price of the job. He called us back when he had a chance to do the job a little earlier than planned as he recognized the safety implications for my mother of the crumbling step. Both he and his staff were at all times professional and my mother was quite happy with their diligence in completing the job. We are very pleased with the quality of work and our opinion is shared by neighbours and friends who have visited and viewed the 'new and vastly improved' stoop. Our family would recommend this contractor without reservation.
We were very satisfied with the work done by Paul's Contracting, and have placed follow-up business with them. We recommend Paul's Contracting highly, and would gladly act as a reference. They completed a major basement renovation for us.
We bought our 70's tudor style home 16 years ago and I immediately saw it's potential to be different, a one of a kind. I especially wanted a powder room, and a welcoming front entrance. Over the years this dream didn't seem possible.
Paul Counter was recommended to us after several failed attempts with other local contractors.
Paul came; we talked budget, time, materials and what to expect. He is very professional and considerate of our needs and desires. There was some back and forth because I had some creative ideas that I didn't know how to express and he walked us thru the technical and creative sides of it all. (I got what I wanted and love it.)
Paul had our designs drawn up, took care of the permit, took our designs to an engineer for approval and was in contact with the city inspector. It was quite the learning curve.
Our project has 2 stages to it. Originally, we wanted it all done at once, but finances dictated that we break up the job over 2 years.
The team that Paul has working for him are considerate, thorough, polite and tidy up consistently. I have had other contractors and the men were sloppy, swore, were loud, untidy during the jobs and left messes and won't be hired back or recommend to anyone.
We are looking forward to next summer’s completion of our reno’s. Paul's team can come back anytime and we highly recommend them.
Thank you Paul, and your team for a great job.
We found Paul's Contracting to be excellent. Everything was communicated to us in a clear way and if there were any glitches along the way they were dealt with in a proper and timely manner. We appreciated that Paul estimated a budget that he stayed within and the one correction we wanted made after his work was completed was done for us promptly and still within budget. He was honest, straightforward and did his best to understand what we needed. I would not hesitate to recommend him.
We were very pleased with the workmanship and quality of Paul's Contracting's men. They were very efficient, courteous and helpful and a joy to communicate with. They offered excellent ideas to improve the final appearance of the project and it has turned out perfectly. We will definitely use them again when required.
We are writing to recommend, Paul Counter - owner of Paul's Contracting.
Our entire experience with Paul's Contracting was positive. During our initial meeting we felt listened to, assisted and comfortable that our needs were taken into account. The daily work was debriefed with us, questions were professionally answered, and the final project was completed fully and to our satisfaction.
We consistently felt confident in the ability, workmanship and professionalism of Paul's Contracting.
Paul's Contracting has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Barrie and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 2 | 152 |
Approved | 2 | 152 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1996 |
Member of TrustedPros Since | 2010 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We design and build custom bathrooms using superior materials and craftsmanship. We also work with a detailed contract and a fixed price so budgets stay on track. You're always part of the process selecting tiles, paint colours and fixtures to ensure your bathroom renovation is what you envision.
Each basement renovation is different depending on individual needs and budgets. We take the time to properly understand these critical elements to ensure you receive the basement renovation you envision.
New kitchens from design to installation.Designs with your needs in mind that won't break the budget!
We work with building and electrical permits and are licensed, insured, and WSIB compliant. We provide references as part of our quoting process and work with a fixed price contract, meaning the price does not change once we agree on the project and its pricing.
Foundations over time can experience a number of issues that require attention or preventive maintenance. Give us a call for cracks, de-lamination or bulging walls that need to be assessed. We'll tell it to you straight, and provide options to consider.
From DriCore subfloors, laminate, porcelain, hardwood and natural stone products…there are so many choices when making a floor selection. We can help offer solutions that fit with your budget and project space.
Office and manufacturing area renovations, epoxy floor coatings, and machinery moving or relocation.
Kitchen and bathroom renovations, including basement bathroom installations where no rough-in exists.
We provide a full range of services for our clients, working with engineers as well as building, electrical and plumbing permits when required.
Here are a few of our services:
Design and build custom bathrooms / kitchens / basements.
Curbless walk-in showers with floating heated benches, wall niches, heated shower pans and custom glass
Removal of load walls with permits.
We tailor the design to fit your budget!
All work is carried under the documentation of approved drawings, contractual agreements and change orders to ensure clear client expectations are achieved.
If you need something that is not listed just call us to discuss.
Thank you for your business. It certainly is appreciated!
Sincerely,
Paul Counter
Owner
Paul's Contracting
Office: 705-735-1458
Paul's Contracting was awarded Best of TrustedPros in 2023 for Bathroom Renovations in Barrie.
Paul's Contracting was awarded Best of TrustedPros in 2022 for Bathroom Renovations in Barrie.
Paul's Contracting was awarded Best of TrustedPros in 2021 for Bathroom Renovations and General Contracting in Barrie.
Paul's Contracting was awarded Best of TrustedPros in 2020 for Bathroom Renovations in Barrie.
Paul's Contracting was awarded Best of TrustedPros in 2019 for Bathroom Renovations in Barrie.
Paul's Contracting was awarded Best of TrustedPros in 2018 for Bathroom Renovations in Barrie.
Paul's Contracting was awarded Best of TrustedPros in 2017 for Bathroom Renovations in Barrie.
Paul's Contracting was awarded Best of TrustedPros in 2016 for Bathroom Renovations in Barrie.
Paul's Contracting was awarded Best of TrustedPros in 2015 for Bathroom Renovations in Barrie.
Paul's Contracting was awarded Best of TrustedPros in 2014 for Bathroom Renovations, General Contracting and Carpentry in Barrie.
Paul's Contracting was awarded Best of TrustedPros in 2012 for Basement Renovations, Bathroom Renovations and General Contracting in Barrie.
Main contact(s) | Paul Counter , Tracy Counter |
Alternate Phone Numbers | 705-725-4143, |
Listed with TrustedPros since: | 2010 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Our contract details all terms and conditions for our warranty depending on the services being completed. Please call us with your project type for specific details. |
Accepts credit cards | No |
Year established | 1996 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Paul's Contracting has contributed 19 responses to the following questions posted in the 'Ask the Pros' forum