Renovation work 100% quality guaranteed. I do not cut corners to get the job done. We do it right the first time, every time. 10 plus Years of experience. Family owned and Operated Pilgrim Contracting can handle all your renovation needs. Serving Winnipeg and surrounding area.
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1. S. Pilgrim was hired to complete a new bathroom project, and he consistently showed up on time and was reliable. He successfully redid the shower walls, ensuring that the glass door didn't hit the toilet and that the opening was wide enough. However, there were some issues with the tiling, as they were not flat and made it challenging to squeegee. Additionally, he chipped a tile but didn't replace it, and there is insufficient grout around the tiles, requiring further work. The floor also had uneven tiles, with some being higher than others.
2. Unfortunately, when installing the toilet, S. Pilgrim left the flange on, resulting in an overflow two weeks later. This led to the need for hiring another company to scope the line and remove the flange, costing $300, and the cleanup was quite troublesome. It's worth noting that S. Pilgrim spent a significant amount of time on the phone and seemed to procrastinate, necessitating constant supervision throughout the month.
Hi Margaret,
It is unfortunate that you had an issue and you did not reach out to me to resolve your concerns. When I finished up the bathroom you were happy with the result at the time and thanked me for everything. It has been 4 years since we did the work for you and have never heard from you since completion in 2019. Had you contacted us within your one year warranty, we would have been happy to come and resolve any concerns you had. Thank you again for your business.
We are thrilled with the basement Their designer had designed for us, it is nothing less than perfect. The job was done in the estimated timeline and is flawless. Shawn was courteous and very tidy which we appreciated! Would recommend to anyone!
Don't hire Shawn to do tile work! He does not know how to slope surfaces to ensure water runs off and has refused to honor his warranty to come back and fix it. We have water sitting on the shower curb, bench and even in the niche. The grout started yellowing after 3 months.
Kitchen backsplash is ok but he didn't put drop cloth down and scratched my countertops in a few places.
Shawn was courteous and professional until there was an issue. Now he is dismissive and obviously doesn't care about his customers or his business. He could have fixed the shower issue with 2 part-days of work. We even offered to take a reimbursement for the cost of fixing it. He just refuses to honor his warranty.
Pilgrim Contracting and Design has a TrustScore™ of 1.8. The average TrustScore™ for other businesses providing similar services in Winnipeg and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 5 |
Approved | 1 | 4 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 3/5 | 3.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2010 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Renovation work 100% quality guaranteed. I do not cut corners to get the job done. We do it right the first time, every time. 10 plus Years of experience. Family owned and Operated Pilgrim Contracting can handle all your renovation needs. Serving Winnipeg and surrounding area.
Main contact(s) | Shawn Pilgrim |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | No |
Year established | 2010 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Contact Pilgrim Contracting and Design to request licensing info. |
Insurance information | Contact Pilgrim Contracting and Design to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.