PL Windows & Doors in Toronto, Ontario has the largest selection of windows and doors, that are ideal for replacement. Buying windows and doors may seem complicating and most consumers find it difficult to make a decision. Custom sizes available for most door products in our office in Toronto. Need a repair? Buying windows & doors may seem c read more...
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Truly the best place if you are looking for a TERRIBLE experience.
Took two trips to get measurements done. Only three sets of windows. Was told by the worker that measured the windows that it normally takes 3/4 weeks after measuring. Ended up taking over 5 weeks.
Big day of installation finally arrives. I was told the workers would arrive at 9am and was not told to make any preparations. I called at 10am and was told the workers were running late. 11:45am the workers finally arrive. This itself is a major party foul. Took three hours off work when PL could have just told me to be home for 12.
About 2pm I ask the workers how much longer, was told 2 hours. 9pm rolls around and they finish up. When they arrived they took down the drapes/curtains. When they left everything was bunched up on the floor or left on the side. (Please see pics). I asked them to replace everything before leaving. They told me it was late and that they were tired. Then after they left I took stock of the work done and noticed that one table leg was snapped off at the base and just standing with no screws, then the other the screws were snapped out. Then at the base of all the windows changed, there was dust and drywall chunks.
If you are looking for a TERRIBLE experience than look no further. PL is the company for you. Satisfaction not guaranteed.
They did a good job but it was just not completed. The key lock hasn't been installed yet. It's almost a year now in October. We keep emailing back and forth and said they are coming whenever they are not busy anymore. Hasn't responded to my email since on when they are going to complete the job. But they have taken the full payment on the very same day they did the doors.
Stay away from this company! Lousy service and very poor workmanship! I called them to replace my old sliding patio door and their installer contractor did many things wrong. For example, they rescheduled my installation appointment twice, the door frame wasn't leveled, making the doors very difficult to slide, no waterproofing and insulation was done around the door frame, they removed the top rollers of my screen door in order to force it into the frame, they lost my screen door's latch hardware, and after paying them, they didn't even leave me a copy of the invoice! I tried to ask them to correct the problems, and the manager, Lisa, tried to give me the run-around, and their contractor never bothered to call me back. After threatening to make a legal claim, they finally sent another pair of contractors, who only fixed the sliding door problem. Then, Lisa had the nerve asked me to pay for the repair -- which they are fully responsible for since they didn't do it right the first time. This company also goes by the name "PL Skylights", so don't be fooled.
PL Windows & Doors has a TrustScore™ of 1.0. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by PL Windows & Doors may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2008|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
PL Windows & Doors in Toronto, Ontario has the largest selection of windows and doors, that are ideal for replacement.
Buying windows and doors may seem complicating and most consumers find it difficult to make a decision. Custom sizes available for most door products in our office in Toronto. Need a repair? Buying windows & doors may seem complicating and most consumers find it difficult to make a decision. Custom sizes available for most door products.
PL Windows & Doors specializes in Window & Door Installation Services in Toronto. We offer fast, professional and courteous service with terrific and competitive pricing.
Learn which solution is right for you by contacting us today.
~ Window New/Replacement
~ Doors New/Replacement
~ Skylights New/Replacement
~ Repair & Installation Services
|Main contact(s)||Lisa Li|
|Listed with TrustedPros since:||2014|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Services listed by PL Windows & Doors may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information||Contact PL Windows & Doors to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.