Plomberie Richard et Fils Inc.

Fantastic service. They returned my call promptly. Scheduled the service call and showed up on time. Excellent work. Highly competent personnel, courteous, professional.

I highly recommend them and I will definitely use them in the future for any plumbing needs that come up.

Service was Professional. Louis Charles did not just do a quick fix with the defrost machine for a frozen and broken pipe, but went out of his way to actually solve the problem by putting our pipes inside the basement instead of next to the cold cement in the basement. We had another plumber the night before who overcharged us and who ran in with the defrost machine and ran out. We had a frozen pipe again in a few hours. We then changed to Richard and Sons with much more reasonable prices.

Excellent, timely service. Had an emergency blockage on a badly renovated place, Max moved around appts to send a service man to me at the only time I was available near Christmas. Luc the plumber showed up precisely on time, took one look at the horribly renovated setup in my basement and did a near impossible job within just a couple of hours. Fast, friendly, efficient service. Bad plumbing setup is now working perfectly. I would recommend this company to everyone!

Thank you! :)

Hired this company to install a basement shower. Had numerous conversations with them about supplying my own shower and they stated they would only warranty the work related to the plumbing. When they came to do the work, they left the job unfinished having not installed the shower walls or doors stating that they "don't do carpentry" but also said had we purchased their shower they would have installed it. They picked and chose when they could do carpentry because they had to take down an entire wall and cut through joists to pass the plumbing; part of the reason they claimed they couldn't put up the shower walls was because they were missing the pieces of gyprock - these pieces were cut out and immediately and broken into many pieces by the workers, clearly on purpose.

The best quote that they gave me after the fact was "Plumbers don't install showers", that's exactly what I hired them to do! These guys have done this to others before because they had all the answers not only that but they told me when their father started the business they used to do deals on a handshake and get screwed, so now I guess they are screwing new customers by leaving them with unfinished work (see my "installed" shower picture)

Bottom line: This company is dishonest, and shouldn't be trusted in your home.

Had several quotes from various companies and these guys not only gave me the best price but they were the only one who installed solid pipes rather then using the unsafe commonly used flex pipe.

Very professional, final result is clean and beautifully done. Recommend them hands down!