I rarely write reviews but after seeing the 3 bad reviews on Plumbtech I decided that justice must be done. I have never had better service. Plumbtech even helped me get parts at low price - better than the box store. The plumber came, rebuilt my toilet and replaced the cut off valve and left. No fuss, no mess, no problem and a mere $80 seniors price. Absolutely brilliant.
Be aware of this company. Very Bad Service.
Last Friday a technician came with a bad working attitude. My wife gave him a brand new sealed box of UV filter and after he done the installation he told my wife the filter is missing a ballast and lamp connector so the filter is not working at all. After I came home I found the UV filter is installed before water softener. I’ve written the way I need the system to be set up on piece of paper and my wife gave the paper to the tech prior to the installation. I called the company and talked to a gentleman who agreed with me that UV filter should be installed after the softener. He then told me that they would talk to the tech on Monday and find out the reason of installing the UV filter first. Got a call from the tech Monday morning, he told me they always install the system this way and I told him that cannot be right. He then told me that he just talked to the manufacture and they told him it’s correct to install the UV filter prior to the water softener. We didn’t believe him so my wife called the manufacture and they told my wife that UV Filter should be installed at the last stage of the water system and always after the softener. Email Plumb Tech again, they email me back saying it’s the way they install all their UV filters and if we would like to have it set up the way we want, we must pay for another service call. Very bad practice. Be aware.
Had this contractor in to install a couple of toilets, one of them started to leak from the base, 2 months after the installation. They had to come back out to replace the wax ring. Not happy that they charged me for this 2nd service call, to me it was workmanship. How does a wax ring fail after 2 months if it is installed properly??? I would not recommend this company for future work
I would not recommend these plumbers to anyone. Came in for a basic kitchen sink hook up. Roughed in the plumbing, the hot and cold and a drain. Got the slope of the drain pipe wrong, which wouldn't have been a big deal if he caught it before the cabinets were installed. The second guy that came in for the final plumbing hook-up had to redo the first guys work, after the cabinets had already been installed. Meaning I was left with an unnecessary 3 inch hole in the side of my cabinet from where there drain pipe used to be. The job included a caulked sink, the plumber that came the second time said he was no good a caulking and we wouldnt like the result. I now have to unclamp the sink to caulk then reset it and clamp it back down again. Called to give them a chance to fix their mistakes before writing a bad review. That was on Friday it's now Tuesday and haven't heard anything from them. I can't use my sink because there is no caulking around it so water will get under it. All these so called "professionals" did was create more work for me, a huge headache and an instant devalued kitchen because of the unnecessary 3 inch hole in the side of my cabinet. Very unhappy with the service and with the quality. All they did was try to put the blame on me instead of owning up to their mistakes. Do not use these guys.
Plumbtech Plumbing Inc has a TrustScore™ of 3.0. The average TrustScore™ for other businesses providing similar services in Barrie and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1968|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Claude Benoit|
|Alternate Phone Numbers:||877-577-7209|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact Plumbtech Plumbing Inc to request licensing info.|
|Insurance information:||Contact Plumbtech Plumbing Inc to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.