The plumber took 5 hrs to do the above work on a new kitchen (despite being told it was a 3 hr job by the scheduler).
Despite the lengthy time it took, within a week I discovered a leak which damaged the ceiling of the room below.
The only good thing I can say is that plumbtech responded promptly & a plumber was there within 2 hours.
The plumber told me the leak was from the fridge water line due to a loose connection between a coupling.... He denied any responsibility stating he did not touch that part of the plumb line.
Of course he did not touch that part of the fridge water line, that is why the loose connection was not discovered until too late ! But he had the responsibility, when part of the job was to reconnect an existing line of ensuring all connections were secure. Had he accepted responsibility, apologized, fixed the problem & not charge me for another service call, I would have been ok despite the ceiling damage. I was charged yet another service call.
I am taking the time to write this review to warn others not to trust this company. They fail to take any responsibility for the work they do.
I have had to use Plumbtech on numerous occasions and have had absolutely fantacstic service! The servicemen that have been by have all been extremely courteous and friendly! They explained all they were doing. I would be delighted to recommend them to anybody!
I rarely write reviews but after seeing the 3 bad reviews on Plumbtech I decided that justice must be done. I have never had better service. Plumbtech even helped me get parts at low price - better than the box store. The plumber came, rebuilt my toilet and replaced the cut off valve and left. No fuss, no mess, no problem and a mere $80 seniors price. Absolutely brilliant.
Be aware of this company. Very Bad Service.
Last Friday a technician came with a bad working attitude. My wife gave him a brand new sealed box of UV filter and after he done the installation he told my wife the filter is missing a ballast and lamp connector so the filter is not working at all. After I came home I found the UV filter is installed before water softener. I’ve written the way I need the system to be set up on piece of paper and my wife gave the paper to the tech prior to the installation. I called the company and talked to a gentleman who agreed with me that UV filter should be installed after the softener. He then told me that they would talk to the tech on Monday and find out the reason of installing the UV filter first. Got a call from the tech Monday morning, he told me they always install the system this way and I told him that cannot be right. He then told me that he just talked to the manufacture and they told him it’s correct to install the UV filter prior to the water softener. We didn’t believe him so my wife called the manufacture and they told my wife that UV Filter should be installed at the last stage of the water system and always after the softener. Email Plumb Tech again, they email me back saying it’s the way they install all their UV filters and if we would like to have it set up the way we want, we must pay for another service call. Very bad practice. Be aware.
Plumbtech Plumbing Inc has a TrustScore™ of 2.6. The average TrustScore™ for other businesses providing similar services in Barrie and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1968|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Claude Benoit|
|Alternate Phone Numbers:||877-577-7209|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact Plumbtech Plumbing Inc to request licensing info.|
|Insurance information:||Contact Plumbtech Plumbing Inc to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.