2018
Premier Basement Builders is a Basement finishing and Basement Renovation Company. Our company is structured around quality building, professionalism, and using the best products and installation techniques available to us. We work with our clients every step of the way to ensure that there end product is everything that they have dreamed it would read more...
Premier Basement Builders began operations in 2012 and has received 9 reviews for an overall customer rating of 4.4. The average rating for businesses providing similar services in the Niagara Falls area is 4.8. Write a review
4.6
4.2
4.2
4.4
4.4
4.6
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4.7
In spring of 2018 we started down path of building a dream. We enlisted the services of an interior designer to take our vision and put in on paper. We were amazed at how she was able to dramatically improve on what we already thought was a pretty solid and well planned idea. The time and expense in that part of the planning was definitely well worth it - we finally had the picture of our dream in physical form, the next step was to find a contractor that could bring it to life.
The process of finding the right contractor isn’t just about the price, it is about building a relationship, trust and a belief they can follow through with the vision.
We feel as though we found that type of contractor in Premier Basement Builders. Upon meeting Greg for the first time, he was very friendly, respectful and knowledgeable. It was obvious he saw his role as working with us as a team to turn our vision into a reality.
Greg, Monika and their team of professionals were wonderful throughout. Our parents live with us, so they were living day to day through several months of construction (on two back-to-back large scale projects), yet were impressed with how clean everyone worked and their effort to be as minimally disruptive as possible.
Through the process things never go exactly as planned, but Greg was very open and accommodating to tweaking plans, moving a wall or handling any issues that arose. He also had some fantastic suggestions to improve our design while still being mindful of our budget. Most importantly, the final result is even better than we could have ever imagined. Given the world we now find ourselves in, we can’t imagine what our day to day lives would be like without this space finished.
Thanks again to Greg, Monika and their team for an amazing job. I would highly recommend them to anyone.
Respectfully,
The Prior family
4.7
The purpose of this note is to provide a reference for Premier Basement Builders of Niagara Falls, ON.
Background
We contracted with Premier Basements to finish about 1000 square feet in the basement of our newly built townhouse. The scope of work included a family room, 2 bedrooms, a gym, and a full bath. The work was initiated late in 2019.
What’s important to you?
Consumers make decisions based on certain criteria, such as price or timing. For us, we were looking for a balance between the criteria below.
Reputation
A key consideration for us, more so than anything else, was how Premier Basements was viewed by both previous customers, and by the trades that work with them. We had heard too many stories of companies that went bankrupt, didn’t pay their trades resulting in liens, or failed to complete the job after taking deposits, etc.
Based on our due diligence, Greg and Monika McLellan have a solid reputation. Customers like their work, and their employees and trades are treated fairly. Having gotten to know them a bit, we can also say that they value their reputation and work diligently to maintain/ build it. They are good people.
Budget
Money is always important, but value is essential. Premier Basements presented a detailed budget and stuck to it. The quality level was as we expected based on earlier customer comments, and perhaps better. We did make some changes and nominal upgrades during the construction phase, and these were dealt with fairly for all.
Timing
We wanted to ensure our project moved along without delays. Greg payed close attention to timing, ensuring the trades were well scheduled, and keeping us up to date regarding next steps. Christmas occurred near the end of the project, and we were surprised that they worked many days that others would have taken off, to ensure timely completion.
Summary
We had a good experience with Premier Basements and would recommend them as a trustworthy and conscientious supplier that delivered a good quality product, on time and on budget.
5
Very professional and all the trades people did excellent work.
4.5
They just completed our full basement of about 950 SF including a 3 piece bath, bedroom and open concept family room with gas fireplace.
We are extremely pleased with the workmanship and professionalism of Premier.
The quotes were very detailed and accurate and the final accounting left no board unturned.
We told Greg we wanted the same standards as our current home upstairs and they followed those and more.
Their crew and contractors were all very profession, as tidy as possible, courteous and respectful.
The schedule slipped a bit but I compare trying scheduling sub-contractors to 'herding cats'! Greg did a great job meeting our demands.
We have heard many horror stories from friends and acquaintances but would highly recommend Premier if you want the job done right with the least amount of disruption and surprises.
Premier Basement Builders has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Niagara Falls and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 3 | 9 |
| Approved | 3 | 9 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 4.8/5 | 4.4/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Available upon request |
| Posted Workers Compensation | Available upon request |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2012 |
| Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Premier Basement Builders are full service basement finishing and remodeling contractors servicing the niagara region. We handle the complete project from start to finish. Please feel free to contact us to discuss any of your basement finishing and remodelling needs.
We are a full service contractor specializing in the finishing and remodeling of basement spaces. Our goal is to offer customers superior craftsmanship all the while maintaining budget and timelines. Quality control and open communication are our highest priorities.
Premier Basement Builders is a full service interior renovation contractor specializing in the finishing and remodeling of basement and bathroom spaces. Quality control, open communication, maintaining budget and time lines are our highest priorities.
We are a full service contractor specializing in the finishing and remodeling of basement spaces. Our goal is to offer customers superior craftsmanship all the while maintaining budget and timelines. Quality control and open communication are our highest priorities.
Premier Basement Builders is a Basement finishing and Basement Renovation Company. Our company is structured around quality building, professionalism, and using the best products and installation techniques available to us. We work with our clients every step of the way to ensure that there end product is everything that they have dreamed it would be.
Premier Basement Builders business model differentiates itself from other renovators by honing in on one specific product line and moving away from the one contractor does all concept.
Premier Basement Builders was awarded Best of TrustedPros in 2018 for Basement Renovations in Niagara Falls.
| Main contact(s) | Greg McLellan |
| Listed with TrustedPros since: | 2013 |
| Residential work | Yes |
| Commercial work | No |
| Warranty | Warranty details not yet provided |
| Accepts credit cards | Yes |
| Year established | 2012 |
| Offers financing | Yes |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Licensing information available upon request |
| Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
