Premier Basement Builders is a Basement finishing and Basement Renovation Company. Our company is structured around quality building, professionalism, and using the best products and installation techniques available to us. We work with our clients every step of the way to ensure that there end product is everything that they have dreamed it would read more...
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Greg and his team did an amazing job! They incorporated all of our requests into the finishing of our basement. Everyone was easy to work with, courteous and hard working. The finished product is exactly what we had envisioned!
I was never so pleased with a company as much as I was with Greg and his team.
So, friendly, fast and SO very efficient.
And the entire basement reno done over Christmas and New Year holiday in between, that went cery smoothly.
I so highly recommend this team for your next project. A terrific experience.
Hi Richard. Thank you for your kind words. We are happy that your are enjoying your space. It was a pleasure working with you.
We HIGHLY RECOMMEND Premier Basement Builders for basement renovations.
They are simply - the best contractors to work with.
You could trust their advice and knowledge.
They deliver a high value and quality work - within the agreed-on timeline and budget.
We selected the Premier Basement Builders company from Niagara Falls for our basement renovations project. This was a result of a due diligence and a market research process - considering a number of companies from the region, which included: (1) having many site-visits; (2) obtaining competitive quotes; and, (3) comparing pluses and minuses of multiple builders.
Greg McLellan from Premier Basement Builders was on site and gave us very professional advice, offering multiple options and always looking from ours (client's) point of view and honestly considering what would be in our best interest - to make the finished basement fulfil the function we had in mind. We also reviewed their Website and many artefacts of previous projects.
The quote from Premier Basement Builders was the best we got. Price was within the range (not the lowest and not the highest), but what made the difference was the detailed list of individually priced work items. That gave us the opportunity to choose from clearly identified allowances and to comfortably adjust the quote (mostly asking for additional items that will meet our specific requirements). At the end, solely based on our requests, the price was actually increased - and, there were no hidden costs nor surprises.
The trust and confidence in our preferred contractor was built - from day one!
The work was done within the agreed-on timelines and started at the end of February of 2021 - in the middle of Covid-19 crisis. The on-site crew from Premier Basement Builders had masks-on during every interaction with us and the distance was kept according to guidelines. Any small adjustment that was required during the project was immediately acted-on and the +/- price difference was adjusted, accordingly. The crew is young, friendly, very professional and showed an exceptional customer service attitude.
The work was completed as promised and we are very happy with the outcome - a beautifully finished basement done with high quality of workmanship, on time and within the budget (including all the changes and additions that we requested and approved during the execution). All colours and trims matched the ones in the rest of the house.
Last and not least - Monika runs Premier Basement Builders' Office and Demo Centre on Stanley Avenue and we would like to claim that she is the most responsive professional in the Niagara Region - always reachable and ready to deal with every request and no detail is overlooked.
We HIGHLY RECOMMEND Premier Basement Builders for basement renovations.
If there were more stars to give Premier Basement Builders, I would give them. Greg and his trades exceeded all my expectations. When you hire Premier, not only does Greg build it but he provides design options and ideas that I would never have thought of, so not only did I get a company to build my suite but I also got someone who knew how to design it with every little detail that I wanted. Greg and his own people and his trades, they ALL take great pride in their work and they were a pleasure to be around.
Above all, I trusted Greg from the moment I met him. He always explained everything to me in as much detail as I wanted and always responded to any queries I had. I would hire Premier again, absolutely and would highly recommend Premier to my friends and family!
My experience with Premier Basement Builders was fantastic. Greg and his team provided me exactly what I wanted. The crew were always on time, respectful, clean and most of all they are true craftsmen. I highly recommend them.
In spring of 2018 we started down path of building a dream. We enlisted the services of an interior designer to take our vision and put in on paper. We were amazed at how she was able to dramatically improve on what we already thought was a pretty solid and well planned idea. The time and expense in that part of the planning was definitely well worth it - we finally had the picture of our dream in physical form, the next step was to find a contractor that could bring it to life.
The process of finding the right contractor isn’t just about the price, it is about building a relationship, trust and a belief they can follow through with the vision.
We feel as though we found that type of contractor in Premier Basement Builders. Upon meeting Greg for the first time, he was very friendly, respectful and knowledgeable. It was obvious he saw his role as working with us as a team to turn our vision into a reality.
Greg, Monika and their team of professionals were wonderful throughout. Our parents live with us, so they were living day to day through several months of construction (on two back-to-back large scale projects), yet were impressed with how clean everyone worked and their effort to be as minimally disruptive as possible.
Through the process things never go exactly as planned, but Greg was very open and accommodating to tweaking plans, moving a wall or handling any issues that arose. He also had some fantastic suggestions to improve our design while still being mindful of our budget. Most importantly, the final result is even better than we could have ever imagined. Given the world we now find ourselves in, we can’t imagine what our day to day lives would be like without this space finished.
Thanks again to Greg, Monika and their team for an amazing job. I would highly recommend them to anyone.
Respectfully,
The Prior family
The purpose of this note is to provide a reference for Premier Basement Builders of Niagara Falls, ON.
Background
We contracted with Premier Basements to finish about 1000 square feet in the basement of our newly built townhouse. The scope of work included a family room, 2 bedrooms, a gym, and a full bath. The work was initiated late in 2019.
What’s important to you?
Consumers make decisions based on certain criteria, such as price or timing. For us, we were looking for a balance between the criteria below.
Reputation
A key consideration for us, more so than anything else, was how Premier Basements was viewed by both previous customers, and by the trades that work with them. We had heard too many stories of companies that went bankrupt, didn’t pay their trades resulting in liens, or failed to complete the job after taking deposits, etc.
Based on our due diligence, Greg and Monika McLellan have a solid reputation. Customers like their work, and their employees and trades are treated fairly. Having gotten to know them a bit, we can also say that they value their reputation and work diligently to maintain/ build it. They are good people.
Budget
Money is always important, but value is essential. Premier Basements presented a detailed budget and stuck to it. The quality level was as we expected based on earlier customer comments, and perhaps better. We did make some changes and nominal upgrades during the construction phase, and these were dealt with fairly for all.
Timing
We wanted to ensure our project moved along without delays. Greg payed close attention to timing, ensuring the trades were well scheduled, and keeping us up to date regarding next steps. Christmas occurred near the end of the project, and we were surprised that they worked many days that others would have taken off, to ensure timely completion.
Summary
We had a good experience with Premier Basements and would recommend them as a trustworthy and conscientious supplier that delivered a good quality product, on time and on budget.
They just completed our full basement of about 950 SF including a 3 piece bath, bedroom and open concept family room with gas fireplace.
We are extremely pleased with the workmanship and professionalism of Premier.
The quotes were very detailed and accurate and the final accounting left no board unturned.
We told Greg we wanted the same standards as our current home upstairs and they followed those and more.
Their crew and contractors were all very profession, as tidy as possible, courteous and respectful.
The schedule slipped a bit but I compare trying scheduling sub-contractors to 'herding cats'! Greg did a great job meeting our demands.
We have heard many horror stories from friends and acquaintances but would highly recommend Premier if you want the job done right with the least amount of disruption and surprises.
Premier Basement Builders has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Niagara Falls and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 25 |
Approved | 1 | 25 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2012 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Premier Basement Builders are full service basement finishing and remodeling contractors servicing the niagara region. We handle the complete project from start to finish. Please feel free to contact us to discuss any of your basement finishing and remodelling needs.
We are a full service contractor specializing in the finishing and remodeling of basement spaces. Our goal is to offer customers superior craftsmanship all the while maintaining budget and timelines. Quality control and open communication are our highest priorities.
Premier Basement Builders is a full service interior renovation contractor specializing in the finishing and remodeling of basement and bathroom spaces. Quality control, open communication, maintaining budget and time lines are our highest priorities.
We are a full service contractor specializing in the finishing and remodeling of basement spaces. Our goal is to offer customers superior craftsmanship all the while maintaining budget and timelines. Quality control and open communication are our highest priorities.
Premier Basement Builders is a Basement finishing and Basement Renovation Company. Our company is structured around quality building, professionalism, and using the best products and installation techniques available to us. We work with our clients every step of the way to ensure that there end product is everything that they have dreamed it would be.
Premier Basement Builders business model differentiates itself from other renovators by honing in on one specific product line and moving away from the one contractor does all concept.
Premier Basement Builders was awarded Best of TrustedPros in 2022 for Basement Renovations and Bathroom Renovations in Niagara Falls.
Premier Basement Builders was awarded Best of TrustedPros in 2021 for Basement Renovations and General Contracting in Niagara Falls.
Premier Basement Builders was awarded Best of TrustedPros in 2020 for Basement Renovations in Niagara Falls.
Premier Basement Builders was awarded Best of TrustedPros in 2018 for Basement Renovations in Niagara Falls.
Main contact(s) | Greg McLellan |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | No |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2012 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.