Established in 1989, Prestige is best known for providing Peterborough and area homeowners with exceptional product quality and workmanship. It is no surprise that local consumers year after year vote Prestige recipient of 'The Readers Choice Award' for Doors & Windows. New windows, doors, sunrooms, railings and decks can add sign read more...
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We ordered a sunroom in June 2018 and it was completed July 2019, 13 months later, 9 more months than we were told it would take to finish. During the 13 month interval, phone calls and emails to Prestige went regularly unreturned, I was often not notified when someone actually was coming (until the day they were coming), and when I asked to speak to Ron (the owner) about the delays and difficulties, he did not personally contact us either. 7 months went by without hearing from him. A large pile of rubbish was left behind our house for months, from January until April. One of the piers to anchor our sunroom was installed incorrectly and had to be redone. Build materials were left outdoors by the side of my garage most of the winter, frozen to the ground. When these were picked up in the spring, I was told we would get new material, but then, the same material was returned to our job. A modest discount for our trouble was offered near the end of the project, but on the final invoice, this was backed out of the tax calculation, to put another couple of hundred dollars into Prestige's pockets. I asked that the invoice be recalculated so that the discount was applied before tax but Prestige insisted on their accounting. Admittedly, that did cause me to consider not paying a portion of that last invoice at all. If you do negotiate on price, be sure to get it in writing that any discounts etc are before tax so that you don't get a surprise at the end. On a positive note, the sunroom does look nice, although one of the windows doesn't lock properly. There's a longer list of issues documented by date, but this overview paints a picture of how things went. The best thing about this job was that it did get finished and we didn't lose our deposit. Some of the people at Prestige were friendly and competent, so to acknowledge that, this project earns a 2 star rating. Overall, however, a difficult experience.
We are glad at the end of the day you are happy with how your sunroom looks. With all construction based jobs delays due to weather, ground conditions, manufacturers and coordinating other trades' schedules complicate matters. While we cannot control it, we do apologize it took as long as it did. It is never our intent to take longer on site than what we scheduled for. The discount given was something we do not normally do as our policy is to fulfill the signed contract to make the job right.
I could not be more pleased with the service from Prestige Windows and Doors. They worked diligently to assure that I was pleased with my custom front door, and they worked around my schedule!
From the day that I inquired about service, they were very accommodating and I was extremely satisfied. I highly recommend this company!
Our experience with Prestige Windows, Doors and Sun rooms was excellent from start to finish. Ron Freer visited our home to assess our requirements vis-a vis our house and ground layout. He prepared drawings and presented options from the showroom, all without pressure. Despite our construction beginning during the busy construction season our project was commenced and completed on Ron's agreed upon schedule. His construction crew of Randy and Paul were outstanding. They worked as a well orchestrated team who knew exactly what the other guy was doing. It was a pleasure to watch them as they completed our sun room. They were careful of the lawn, cleaned up after themselves and worked with precision. All materials used in the construction are top grade and we have been most pleased with the integrity of the sun room. I would heartily recommend Prestige if you are in the market for a top quality sun room.
We are very pleased with our new windows that were installed in our new addition. The company advised us what would look good in our room and they were right on. We have had so many good comments from neighbours and friends and we are so pleased we are going to order our sunroom from them. Thank you Prestige
Prestige Windows, Doors & Sunrooms has a TrustScore™ of 3.3. The average TrustScore™ for other businesses providing similar services in Peterborough and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Yes|
|In Business Since||1989|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Prestige Windows, Doors & Sunrooms has been recognized for their skills and expertise by their peers in the following categories
Prestige has been buying sunroom material from Craft-Bilt for over 25 years!! They are the most knowledgeable sunroom contractor in their area by a long shot.
Prestige builds only the best. Using quality building materials, inlcuding CraftBilt aluminum decking, VEKAdek and Fiberon decking system we strive to create the perfect outdoor area for your family. Our CraftBilt aluminum railing offer superior looks, value and beauty to your decking project!
Any addition to your home needs to suit your unique style of living. Prestige offers many featured options so you can choose the sunroom that is just right for you! Prestige offers platinum quality three and four season sunrooms for your home.
Energy Star Rated windows are all we sell! VWD Windows for Life offer unsurpassed quality and value for your home. Lifetime warranty on our vinyl windows ensure you do not need to worry!
Established in 1989, Prestige is best known for providing Peterborough and area homeowners with exceptional product quality and workmanship. It is no surprise that local consumers year after year vote Prestige recipient of 'The Readers Choice Award' for Doors & Windows.
New windows, doors, sunrooms, railings and decks can add significant value to your home.
All installations are handled by experienced company personnel who are not only talented tradesmen, but also individuals who respect your home as if it were their own.
As a Prestige client, you can expect professional after sales support as well as being in receipt of the industry's best product warranties.
|Main contact(s)||Ron Freer|
|Listed with TrustedPros since:||2012|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Licensing information||Contact Prestige Windows, Doors & Sunrooms to request licensing info.|
|Insurance information||Contact Prestige Windows, Doors & Sunrooms to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.