Fast friendly service since 2006/07 Fair price excellent customer skills Well spoken and detailed information provided 24 hours a day 7 days a week No over time up charging
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Stay away!!! The plumber, Lorenzo (has no last name or hides it) was clueless. My drain got clogged. Started by asking me which machine I wanted him to use. "Do you want me to use the big one or the small one? The big one costs more" told him that he was the plumber and he should have known which tool to use.
To make long story short, he caused the drain pipe to collapse by using excessive power.
Lucky enough for me (according to him), he found someone that will show up the following morning and will repaire (replace) the clogged pipe for only $7500.00
Yes for only $7500.00
Refused to disclose his insurance company !!!
Sat at my table, and demanded that I pay him $650.00 for doing nothing except damaging my drain.
Refused to leave.
Left only after I called the police.
This incompetent plumber, Lorenzo, caused me damage of $82,000
Refused to disclose his insurance company.
I need to extend a plumbing line for my rental property in Newmarket. I called Prompt Plumbing and a nice fellow told me that he could have someone out there the same day to quote and finish the job. Their quote was very reasonable (in-fact, I was shocked I was expecting to pay a lot more), and they got the job done quick and effectively. They were also very nice to my tenant. I highly recommend these guys for any plumbing job!
Prompt Plumbing Sewer & Drain has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 4 |
Approved | 0 | 2 |
Unverified | 1 | 2 |
Suspicious | 0 | 0 |
Overall Rating | 3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2006 |
Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Fast friendly service since 2006/07 Fair price excellent customer skills Well spoken and detailed information provided 24 hours a day 7 days a week No over time up charging
Main contact(s) | Lorenzo Wright |
Listed with TrustedPros since: | 2014 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2006 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Prompt Plumbing Sewer & Drain to request licensing info. |
Insurance information | Contact Prompt Plumbing Sewer & Drain to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.