We opened Pronto Service in 2013 But we have been around for 25 years working with other accomplishments such as A&W, Cactus club, Burger king, McDonald's, Second Cup, Original Joe's, Foothills hospital, Chinook center, Good life fitness and many more Commercial and residential jobs. Pronto Service specialties are read more...
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Pronto Service was a great partner to have in our bathrooms renovation project. They are friendly, professional and were good communicators when we had to plan work days. German has a wide range of skills, is flexible, hardworking, trustworthy and could always offer us good advice when needed. Very happy with the end results.
Job scope included.. 2x bathrooms, tiling, painting, plumbing and custom shower.
Thank you German & Debra
We recently had German contracted to install tiles for our kitchen back-splash and for our fireplace. The tiles that we had chosen were not going to be easy to install. We had chosen glass chevron tile for our kitchen and weave tile for our fireplace. German was able to install both sets of tiles. We are very happy about the quality of both installations.
We are also very happy with German's professionalism. He was well organized, started the work exactly as planned and kept us updated on his progress over the 1.5 days of work. German also ensured that our place was kept clean and tidy over night and ensured our place was cleaned up at the completion of the two projects.
German at Pronto Services is a proficient and trustworthy contractor. He is honest and his pricing is fair. There was a few minor flaws when completed but German gladly came back for touch ups. This was even AFTER I paid in full. That shows the type of person he is. My bathroom turned out beautiful. I would recommend Pronto Services for your renovation needs and I will likely use him again for future projects.
It was a pleasure to work for such a great couple
The proof is in the pudding. With our recent rain storms, the front stoop is nice and dry. That includes a foot or so of the sidewalk it is resting on. I am happy. The stoop is nice and solid and the little roof German built over it looks quite good and works well.
One area I thought that could have been done more cleanly is where the old stoop was cut away. The siding trim piece was cut very sloppily and it was left open for critters to get into the crawl space. (Photo attached). I will look for piece to pop in the gap. I think the first cut should have been wider, the piece removed, then the final cut made. The piece could have gone back afterwards.
Clean up was pretty good, but could be better. The area was swept up nicely, the junk carted away, but there were a couple of used knife blades found in the garden area.
Communication. I rated that as medium. When German called to accept the job, he said he would be here Friday, or Monday at the latest. He showed up on Tuesday, which was ok, but I wished he'd communicated that he wouldn't be there as first promised.
Favours. I asked that some of the spare wood be sawn up so I could store it more easily. His assistant was very helpful and did the cuts eagerly. German also straightened a piece of gutter that was bent when a branch fell on it years ago. It looks way better.
Aside from these little areas, I was really happy because I had had a few quotes already, and German gave me a fair price. He also was the only one to come up with the idea of a little roof to keep the rain off the stoop. I would use Pronto Services again.
Thank you German.
Pronto Services Ltd has a TrustScore™ of 3.6. The average TrustScore™ for other businesses providing similar services in Surrey and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||N/A|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2013|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We opened Pronto Service in 2013 But we have been around for 25 years working with other accomplishments such as A&W, Cactus club, Burger king, McDonald's, Second Cup, Original Joe's, Foothills hospital, Chinook center, Good life fitness and many more Commercial and residential jobs.
Pronto Service specialties are in Home Reno, Flooring and much more.
Blue print reading and meeting up with deadlines with a smile.
There is no job too Big or Small.
|Main contact(s)||Debra Fraser , German Aravena|
|Alternate Phone Numbers||778-991-7443, 778-990-7443|
|Listed with TrustedPros since:||2016|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Licensing information||Business does not require a trade license|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Pronto Services Ltd has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum