If you are looking for a stress free renovation from a respectful company then Property Rehab is the company for you. From a small bathroom renovation to a major addition Property Rehab can help from permit drawings to completion. gives us a call at 905-397-9398 We will be happy to help you. View us on facebook!
Property Rehab began operations in 2011 and has received 90 reviews for an overall customer rating of 4.9. The average rating for businesses providing similar services in the St Catharines area is 4. Write a review
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Property Rehab completed a roughly 1550 square foot basement reno for us as well as some other upgrades in our home. The project involved some custom mill work and custom design. Roger, Cheryl, and his staff and sub trades were all very helpful throughout the process. Their insights and experience very much improved the quality and functionality of the completed project. They were honest and up front in every regard. Despite some delays in materials arriving on site as scheduled, none of which were the fault of Prop Rehab, they still worked tirelessly to complete our job in the original time frame. They were more than reasonable with the inevitable changes that accompany such a project, both in terms of execution and cost. My wife and I would recommend their services highly.
The Property Rehab team were fantastic. Roger and Sheryl kept everything on track and ensured that the team's performance was exactly as promised. We had experience with another trusted contractor before but Property Rehab helped us out when they couldn't and now we wouldn't think of trusting our house with anyone else. We had a vision for our completely unfinished basement but Roger took those ideas and made them a reality, bringing in awesome workmanship and guiding subcontractors who kept the well-oiled machine moving along smoothly. Letting us pick everything from paint colour, to flooring, to tiles, to door styles and hardware was great and what could have been overwhelming became a genuinely fun and truly rewarding experience with the team's guidance and feedback. They truly went above and beyond in their professionalism. Everyone we encountered was skilled and personable. Based on our overall experience with Roger and the team, we have already started making plans for a new kitchen with Property Rehab. We would wholeheartedly recommend Property Rehab!
We had a structural wall replacement and a kitchen renovation. The work that was done was top notch and we had no issues. They were easy to work with and very organized. I would recommend them again for any work around the house.
Liked very much dealing with Roger, Sheryl and their skilled team of workers. Roger's timely response to my initial email and subsequent visit followups to check in was appreciated. Sheryl coming to do the estimate, saw our basement vision and exceeded it - the wall of beautiful storage cabinets, the granite topped bar with storage, the bathroom with glass barn shower doors, the stone fireplace, the frosted glass insert door to the laundry room. Sheryl was steadily in contact with us, personable and knowledgeable. The team of workers for the various builds were friendly, professional, quick to pick up any possible potential issues and quickly addressed them with us and them. They left the site clean and tidy each day. Property Rehab completed our project in the time frame they quoted and under budget!
We've used Property Rehab twice now. They did a great job meeting deadlines for upgrades my insurance company wanted done. They recently finished a much bigger job (insulating attic, painting, refinishing bathrooms, new flooring, installing new kitchen counters, new lighting, etc.). Sheryl, their manager minimized stress for me because she's really knowledgeable and just comes through. I find their pricing reasonable. Sometimes, they'll uncover an unexpected obstacle (e.g., original plumbing/wiring is in wrong spot for new fixture) and they are fair and care about your original plan. if something isn't right, they are patient and professional. They were hard working and a pleasure to have around. Our house feels new and looks incredible.
Thank you so much We are happy that you are enjoying your new space.
My husband and I are very happy with our renovation. Property rehab started our project on the start date they said they were coming. They kept us up to date on the progress, and always prepared any work orders in advance regarding any changes or add ons we wanted.... never any surprises!!! My husband was very particular on the finishing touches and Property Rehab was VERY accommodating and went out of their way to make us happy. Sheryl, the property manager although was very busy with 15 or so other projects on the go, was always available if we need her!!! She definately knows her work and is an asset to this company. Roger, the owner of rehab was on top of our project at all times. I highly recommend this company , and the fact that this is a company that RESPECTS its clients....Thank you for making our house a home to be proud of...
Thank guys!! We appreciate your kind words :)
Had a great experience with property rehab, they were professional and completed things on time when they said it would be. Finishes look high end and if we had concerns about the work, they fixed it so that we were satisfied. We also had a couple of emergencies while they were working that was outside of the original scope of work and they didn't hesitate to help us out.
Would recommend this company and will have them back for future renovations.
Thank you for your kind words :)
We met with Roger and Sheryl and showed them our outdated main floor bathroom and original 1966 thin dining room window. After explaining what we would like done, they offered suggestions and some alternatives to make the outcome the best possible for us. We were given a well written contract which clearly provided an outline of the jobs, costs involved, payment schedule, items we were to choose for them to purchase, items for us to purchase and the final estimated total.
We were impressed with the friendliness, professionalism, skill set and attitude of every one of their staff. They always went out of their way to keep the area clean as possible and even installed the new toilet the same day as removal so we wouldn't be inconvenienced! Special shout out to Eric who is a fantastic tiler. He tiled the entire tub and shower including the ceiling, and created a fantastic backsplash for the vanity.
Due to one minor staffing problem, Sheryl herself completed the painting of the bathroom. Sheryl was always available by cell phone and usually ended up at the job site at the end of each work day to ensure that the site was clean and safe.
As with any project there were some "ups and downs" including some product defects. The team stepped up and was more than accommodating to ensure that satisfactory outcomes were achieved.
We would not hesitate to refer Property Rehab for renovations.
Of note, they are very busy, so you should plan on contacting them for an estimate as early as possible. No matter how large or small your project, you are treated as if you are their only client and what you want matters.
Thank you so much for your kind words :)
My wife and I recently had our kitchen renovated by Property Rehab. It was kind of a "long" and "dusty" process with the demolition and all, but it was well worth it!!!
We're very happy with the end result, the quality of their work and the communication process all along. I highly recommend these guys if you're interested in having real pros doing some quality work done to your home.
Thank you! :))
So happy you had a great experience
Property Rehab was great at making us feel comfortable with a very large project. Roger and team are excellent at what they do, this was no easy project. Although living and working in the basement during all of the construction going on overhead, they respected the situation with care. There were a lot of changes along the way and great suggestions were made to accommodate our ever changing minds about updates and upgrades. All of our concerns and wishes were met with professionalism and planned out with proper communication on an ongoing basis. Overall, we are very happy with all of the work performed and would highly recommend this company for any project big or small!
Thank you so much for your kind words! :)
This was sooo much fun for us and happy to be able to make your vision come true.
Property Rehab just completed our COMPLETE finished basement. Basement previously only had insulation (totally unfinished) and they have since completed it in full (approx. 1000sf of added living space) to feature a driftwood wall, customer bar area, customer bathroom, pot lights throughout, vinyl plank flooring, barn doors, gym mirror, etc. We could not have asked for a better company to complete the work. They had great communication throughout the process and peace of mind. This was our first basement finishing experience and they were able to take what we had imagined and made it even better!
Roger was awesome and truly cares about his clients. He knows what he is doing!
Sheryl (Roger's right hand) was amazing and was always available to bounce ideas off of and address any issues and concerns. Thank you for your help throughout this process! Sorry for all of the messages!
Andrew - did some amazing custom work and is a great asset to your team!
Thank you to the whole Property Rehab for all of your work to get us our dream basement. If you are looking for work done, look no further. This is the crew you want!
Devin & Jasmine
We are so happy that we were able to bring your vision to life :)
We will all be there in the fall to watch the leafs play on that massive tv lol
We made the decision to move to St. Catharines early 2017 and once moved started looking for home renovating contractors. We chose to go through Trusted Pros as we wanted someone with good reviews. We interviewed three with Property Rehab being the last to quote. From the moment Sheryl came to our home and went through all we wanted done, it was great. She was completely confident that everything we wanted done would be no issue. Our main concern was taking down walls for an open concept. We felt reassured and decided to proceed with Property Rehab. We met Roger, the owner to sign the contract and we felt even more confident with his knowledge and experience.
That was the best decision ever! We ended up redoing two floors instead of the original one and are ever so happy with the results! We basically have a brand new house. The team that worked on our home were terrific and became like family as we saw them everyday. They were always cheerful and willing to change things where needed. The communication with Sheryl was prompt if we had questions or changes.
We would highly recommend the Property Rehab team to anyone for outstanding work and a stress free experience. We love our home!
Greta and John Tanner
Thank you sooo much for your kind words!
Enjoy your new home in Niagara. :))
We initially hired Property Rehab to only cap the stairs but after seeing the great workmanship and attention to detail, we requested that they complete everything. This included new rails, spindles, banisters, posts as well as painting and new floors. The end result was top notch!
The owner Roger has a great passion for providing the best service possible. He has a keen vision on how to make it look great as well as outstanding workmanship. Sheryl, the project manager, also has the same traits and fantastic communication, notifying me of the time the crews will arrive, how long they will be and what steps they are taking.
All the trades were polite, hard working and cleaned up as best as possible after each day.
I was really impressed with the attention to detail and timeliness. It was important to me to know timings and they never left me waiting. Roger and Sheryl inspected the site daily to ensure progress and to maintain quality control.
I was so impressed that even though it is a year earlier than I had planned I asked them to gut my living room. Not only did they come up with a great design but they are doing it at the time of my choice.
This company will not disappoint!
Thank you so much for your kind words!
We can't wait to start on your living room. :):)
This was one of the most enjoyable experiences I have had with a renovation. All my previous renovations were done as triage-- that is, I had one water disaster after another and I had to take care of it. This one, I wanted it done because I wanted it. I am planning on selling my house and this renovation makes my house sale bitter sweet-- I think the upgraded kitchen will be the selling point of the house. It is so light and spacious and the counter space is so well designed. The colour scheme and the extra touches ( window trim, back splash, beautiful counter) plus the flooring makes my new kitchen both calming and highly functional. I am quite bummed about leaving this beautiful kitchen behind.
I would be remiss if I also did not comment on the up front work when we were working out financial and design details. I always felt confirmed and never felt talked down to. All the other folks associated with the work--painters, plumbers, electricians, carpenters.. all gracious and cheerful and obviously enjoying what they do and doing it in a totally professional and high quality fashion.
All my photos are on my phone, but I know Roger has the before and after and if he wants to post them, he has my complete permission. It was quite the transformation!!
Nothing but good things to say. Thank you-- I would recommend you to anyone.
Thank you Maureen and you are more then welcome!
Good luck on the sale of your home and I'm sure the new kitchen renovation will help. :)
Oh my gosh....I don't even know where to start with so many amazing things about Roger, Sheryl and their team. We could not be happier with the work that Property Rehab has done. They became like family. We renovated the entire first floor of our bi-level home....kitchen, bathroom, 3 bedrooms and front room/dining area. To say that Roger and his team exceeded our expectations is an understatement. My husband and I have never done or been through a renovation before. This was our first and we were pleasantly surprised at every turn. We are not naive and knew that there would be hiccups here and there, but I have to say...the way Sheryl responded to my concerns and came up with solutions - it just made me so much less stressed. She never made me feel like any of my questions were ridiculous.
Roger and I had a lot of the same visions and the renovation reflect that for sure! And the quality of work that Roger and his team completed is beyond fabulous. The site was always kept clean and the entire team was extremely co-operative and patient with us since it was our first reno, especially when my daughter came down with a respiratory infection. They were kind enough to pack up so the dust wouldn't affect her more. It was very sweet and we really appreciated it.
I wasn't made to feel a "bother" to anyone (especially Sheryl lol) and our first renovation became a great experience. Thanks for your patience Sheryl!!! :)
Roger, we have given your name out to everyone we know because our friends love and are amazed at how beautiful our home looks. It looks like a different house!
Thank you Roger, Sheryl and team for making us fall in love with our home. Can't wait for you to come back and do our basement!!! :)
Thank you Jennifer!
We had a lot of fun and definitely looking forward to your basement Reno :)
We are very happy with the fully finished basement Property Rehab constructed for us earlier this year.
First, the quality of the workmanship is top notch. Second, their staff, workers and subcontractors were professional and consistently cleaned up after their work. Third, the estimate was competitive and had a reasonable initial payment, and the interim payments were scheduled as work was completed. Fourth, they continually asked our input on specifics during construction, not making assumptions.
During the project Roger and Sheryl made suggestion/options, either within the contract, or ways to enhance the project, without us feeling they were trying to upsell us. Also, even when a subcontract did not clean up as was expected, they inspected, and cleaned up and dealt with their subcontractor. The overall project did take longer than originally planned, however, we did add items to the contract such as a brick façade electric fireplace, enhanced bar, upgraded shower, and wood flooring.
Overall we would hire Property Rehab again, and recommend them to our friends.
This was one of our favourites. :)
From a completely unfinished 1000 sq ft area, Roger's team delivered a beautifully functional living space: 3-piece bathroom, kitchen, exercise room, office, family room, finished staircase and three storage closets. Some of the work was custom, i.e. a tiled 5 foot shower, kitchen cabinet doors and a barn door installation to discreetly cover an electrical panel. We are extremely pleased with the finished product. The only issue was that it took 5 months plus to complete the job. With that said however, if you are considering a renovation or a new build, we are confident recommending Property Rehab. Sheryl in particular was amazing from start to end of job.
We are so happy to you are enjoying your new space. :)
Yes unfortunately it took a little longer then anticipated.
Roger and his crew came into my house after I purchased it to give me an open concept kitchen to livingroom! not only was the reno 1 month over the finish date he also taxed me an aditional 15k! at first everything was going great then roger became distant sending sheryl to talk to me ignoring my calls sending in all types of ppl to finish bcuz his ppl were incompitant of conpleting the task! he sent in a tile guy who talked to me about him having sex with his asian girlfriend which I was very insulted about!
roger also never completed my reno 2 years later still no cupboard doors kick plates back splash or trim!
his workman ship is very awful I ended up hiring another company and they came and redid everything! I wouldnt recommand roger to any1 like he talks a big game but I never seen him do anything once not even pick up a hammer nothing!
Thank you for your feedback.
We stopped by this summer to say hi and tell you how many clients loved your backspalsh we did for you and to asked where you have purchased it but the new owner said you sold the house 2 years ago.
Hope all is well!
When looking for a contractor/ renovator to take on some projects at our house, we met with several companies and decided on Property Rehab- which was the best decision we made! Roger was always prompt and on time as was his team, they were great with communication and texted or called within minutes if we had a question. Roger listened to what we wanted in our project and did not to try to sway us one way or another. Other contractors had tried to direct us in decisions that we did not truly want.
Rogers team made us custom library shelves, a window bench, custom fireplace including mantel, and redid our master bath, along with several other smaller projects.
We get so many compliments on our renos and they have truly elevated the quality of our home. Roger works with a team of absolute pros and we can't say enough about the beautiful work his carpenter Rob does, the attention to detail in tile from Tommy, and the general attentiveness to every little detail from Sheryl. We made several changes and added on so many things in the process because we loved their work and they took every change in stride. We were provided with a written budget and fee schedule and in the end we knew exactly what everything cost and had no surprises. We never knew how stress free a reno project could be and we are already thinking up other projects for them to tackle. We are just so happy with our renovation and we highly recommend Property Rehab!
We really had a great time getting creative with this project. :)
Roger has a great team! From start to finish they walked me through the process and were willing to work with my ideas. They are very knowledgeable and also made great suggestions. I was a little nervous finding someone online, but everyone was honest and I felt like I could trust them. All professional. I will definitely call them for any future needs!
We love what you had for ideas. :)
We are so pleased with our finished basement!! My teenage children wanted their own space so our family decided to transform our unfinished basement into a casual entertaining environment. I hired Property Rehab in the past and was very happy with their quality of work, so it was an easy decision to hire them again. I am an interior decorator who expects perfection in every detail.
I have worked with many contractors throughout North America. Roger was patient and understood my attention to detail, primarily because he exhibits this quality in his own work. He treated this project as if he were working on his own house! Roger is very knowledgeable. I trusted and appreciated his suggestions and opinions to ensure this project was completed to both myself and Roger's satisfaction. We worked together with daily communication both on site and via telephone. Having worked with many contractors over the decades, Roger is by far one of the best contractors I have ever worked with. Roger is professional, knowledgeable, honest, respectful and trustworthy. These are qualities which can be difficult to find in a contractor. I would highly recommend Property Rehab for any construction project.
I intend to renovate my kitchen and master bath over the upcoming year and will again be retaining the expertise of Property Rehab. While these renovations are to improve the function or the esthetics of a space, they also increase the value of the property, for these reasons, you need to hire a professional with a proven track record of success.
If you have any questions or would like to discuss my experiences with Roger, call him and he will forward my contact information.
We can't wait to start on your next project :)
Another amazing job. We first met Roger and the Property Rehab crew about a year ago. As a family with four young children and a partly disassembled kitchen, we were stressed when our original contractor backed out due to a personal emergency. We quickly called several other contractors and choose Roger as we found he was the easiest to talk to, was readily available to answer our questions, and was competitively priced. We were thrilled with the end product of our new kitchen, it turned our house into our home.
Less than a year later, we required an additional bedroom in our basement with an egress window. We called Property Rehab again without hesitation. We also had a powder room roughed in, flooring laid and our electrical panel updated. Again, we were more than happy with Roger and his entire crew. Everyone was professional, neat and had an eye for detail. We had multiple city inspections covering the framing, electrical, HVAC, plumbing, as well as a final inspection. The inspectors who came into our home seemed familiar with Property Rehab's work, they were in and out efficiently happy with what they saw.
Our finished basement is amazing. The window is much larger than we had anticipated, making the bedroom seem as though it's not in the basement. Having a shelf and rod installed in the new closet and a light in the mini hallway were extra finishings we hadn't discussed and were pleasantly pleased to find.
During the reno, we had the misfortune of having our main floor front load washing machine leak. Roger was quick to respond to his cell (despite the late hour and that the cause of the problem was unrelated to his project). He gave us directions on how to proceed and then incorporated the extra project of dealing with ruined drywall in the new room without complaint.
We highly recommend Roger and the Property Rehab crew. They have made both of our renovations surprisingly stress free while creating safe and beautiful new areas in our home that our family can enjoy.
Thanks guys! And thank you for inviting us into your home again. :)
We hired Property Rehab to renovate our house. We started from scratch and changed everything. We wanted the land but not the house so it was a big job. I can not tell you how happy we are. Roger is very creative and had some great ideas that we didn't think of. He would suggest a different option if certain things like for instance paint, so we didn't see finger prints and colors so the walls didn't look stark white, but soft white. He's very intuitive and was able to understand who I was and how I like things.
Property Rehab went over and above what needed to be done and was so proud to show us their work.
We had some uneven flooring which I thought I'd have to live with but they were able to fix it. We are so confident with Roger and his crew at Property Rehab that we are going to Belize and leaving them with a complete other renovation on a high end rental unit we own.
We are over the moon happy with Property Rehab!
Thank you so much for your review. :)
We always love a challenge and this project was a challenge but you also had some great ideas, we can't take all the credit. :)
By the way, we still think you should take us with you!
In the field of home renovation one quickly learns many hang the shingle and few can actually deliver satisfactory results.
Roger of Property Rehab was one of the people called for an estimate. He showed up on time the first time.
He listened! At no time did he seem fazed by the request of a chimney removal, taking down a wall, installing new flooring and installing a new kitchen in a near 100 year old house. When asked if the plan was doable or if I was asking too much, his reply was,"All it needed is a hug."
The quote provided came within the budget planned. One of the concerns was if Roger could think out of the box. Could the team at Property Rehab deliver a unique idea different than what was being marketed to the masses. Blending the styles of farmhouse, log cabin and hobbit is an unusual request. Adding to that was the ability to have part of the design moveable and everything double duty.
Between the signing of the contract and the start date Roger was very patient and caring handling many questions and concerns.I think I may have succeeded in driving him crazy with design tweaks over many e-mails.Yet, I was well cared for with assurance and confidence.
Start day came and a 5 foot woman appears with a jack hammer. I had never met a woman in construction. Sheryl proved she was a match for most men! Lets just say she is a powerhouse full of doable.There was no messing around.The chimney came down in no time flat.She proved her knowledge base with action. Down came a wall. Plaster ceiling removed. Drywall ceiling installed. And all with a smile! Getting to know Sheryl was a delight. Hard working, dedicated and great customer skills lay within her portfolio.
As a matter of fact, each member of the Property Rehab team proved themselves reputable and trustworthy. Even through the hidden surprises held within an old house. The unforeseen reared its ugly head and Sheryl kept in constant contact as the wiring problem was worked through.
I am still amazed at the beauty of the live edge counter top and copper sink. A lovely work of art fashioned by Rob, the cabinet maker!
Another amazing part was the flexibility provided to work with the home owner. Staying within the alotted budget proved a bit of a challenge as ideas flowed. I chose to make some of the accents myself which kept me feeling like I was part of this project. Roger and Sheryl remained supportive with guidance and help when needed.
The experience with Property Rehab has been so positive that plans are being firmed up for the renovation of the second half of the house with this company.As well as new front and rear decks.
I consider it an honour to know these people.
Thank you so much for your kind words Sharron. :)
We can't wait to start phase 2!
Hired Roger Provost and his company, Property Rehab, for our second floor addition and house renovation. Things started off well, then went downhill with communication. He kept putting us off with the issues we had with the house not being done properly. He ended up blocking our phone numbers and refuse to talk with us. He sent a text to his only employee to text to us threatening to take us to court over false accusations that were proven false by our lawyer, when all we wanted was to fix the MAJOR issues and liabilities to our home. As soon as we paid 99.9% of the money, he refused to fix all the major issues and liabilities and stopped communication through his employee as well. He left us to now pay a large amount of money to fix all the mistakes and carelessness he left us with therefore not honouring his 1 year warranty on the house. Issues include:
-Drywall cracks everywhere, screw pops, and many walls are not square, and not finished properly.
-Nailed into plumbing pipe on second floor master bathroom which damaged ceiling on main floor
-Nailed into plumbing pipe on second bathroom on second floor damaging main floor ceiling.
-No finished plumbing inspection.
-Roof was shingled by his crew, and flat roof wasn't done properly and no warranty. We now have multiple roof leaks that that has damaged drywall on the walls and ceiling.
-They painted the whole house with flat paint, knowing we have 3 kids already, we cannot wash any marks off the wall without taking the paint off.
-Outside air comes up through the floor in our 2 year olds' room (-10 outside and they refused to fix it)
-No weather stripping on attic hatch, it pops open on windy days and let's the cold air come into house.
-Exterior doors blow open on windy days.
-No stairs were included in the quote going to both exterior doors leading into the house (by code they needed to provide stairs)
-All interior doors aren't level, and warped
-Siding installed improperly.
-Hardwood floor installed improperly, buckling everywhere.
-Backsplash done wrong.
-Cracked tiles in kitchen.
-Bathroom vanity installed incorrectly.
-No final inspection done.
We asked Roger to finish the job with a registered letter from our lawyer, but he refused to provide us with an answer or contact us in the time frame that was given to him. We will never recommend Roger or his company to anyone as they are not a reputable company.
You were sent a registered letter from our lawyer to fix all major issues and carelessness and to respond. You never once offered to fix any of the issues.
Jordan was the one who shingled our roof, and who ever you hired for the flat roof did not install properly. We now have a reputable roofing company that is redoing our flat roof. Again we pay out of our pocket for your careless job.
The whole house is in fact painted with flat paint, we've had many professionals point this out to us many times.
The amount left owing to you is around $3000 which isn't nearly enough to fix even one of the trades you messed up.
We are fully aware that there would be drywall cracks and screw pops, they are just located everywhere. Again many professionals we have had in the house to quote us to fix all the mistakes brought to our attention the drywall wasn't done properly hence the fact the walls aren't square and the finish is cracked everywhere.
As for the plumbing, there was a lot of water pouring out of the pipe, enough that damaged the ceiling on the main floor. You know this because you were sent videos from yet another professional we had in our home. and obviously we shut off the water when we saw the damage, we were without water until we called a reliable plumber to fix your mistake.
Your company requested and finished all inspections . So why was it suddenly up to us to get a finished plumbing inspection You never once told us to get an inspection ourselves. And even if we were to get one it would never pass and therefore we would have to pay out of our pocket once again for YOUR careless jobs.
The cold air in our daughters room- your employee said they were going to silicon the baseboard. We all know that wouldn't fix the problem at all. And if it was really our architects fault, then we would have issues over all the cantelevering. But no. Just the one corner of the house.
Bamboo flooring is sensitive. I know we had Bamboo before. Again the professionals we had in this house after you refused to finish, brought to our attention they were installed improperly. But then again how would you know anything because you never bothered to check up on your workers or trades at the end.
You've been reported to the better business bureau and we stand by all our previous reviews that you've deleted because you like to hide those so your clients can hire you over false advertising.
If you actually cared, you would have responded to our registered letter from our lawyer. Not just publicly on this site.
Our flat roof just fell off! Thanks Property Rehab for your horrible work!
Thank you for your feedback on the recent renovations we have done for you.
I have to be honest, my staff and I were quite taken aback when we saw that you are having issues as we always do our jobs totally and unequivocally as per contract. Every step was approved.
As we take pride in our work, we even go above standard codes and all work we did for you was done well above Ontario Building Code.
On March 2 we had a meeting with the City of Niagara-on-the-Lake and they were surprised to have their name mentioned as if they approved of your allegations. They do NOT support your allegations. I will forward you the letter from the city once it is ready.
We are truly sorry to hear of your discontent as we've never received a negative comment before. What has been described was certainly not our work but as I do not like to see anyone unhappy, if there's a way that I can help you, or resolve any misunderstandings, please let me know.
We were very happy with the service we received from Roger, Sheryl, and the crew. We were happy to have them in our home and would have them back again. We had a few little hiccups along the way, as you would expect in any project, but Roger always made things right, and that speaks to his integrity and conscientious approach to his craft. We feel we got great value from our investment.
We all had a great time, and love the new open concept. :)
Roger has more integrity than anyone I've ever met in this business. Honest, trustworthy, charismatic are just a start for Roger and his crew. Every member of Rogers crew has the utmost respect for the homes they work in.
Roger was the only contractor out of 5 interviewed that would not do the renovation without proper permits.
3 of 5 contractors interviewed wanted us to pick from their own products. Not Roger. Roger actually went with us to various stores to ensure proper measurements.
Rogers crew fixed previous contractors mistakes at no extra cost, he says "it's just the right thing to do". In fact we had a crappy window company during Reno and he fixed some of their mistakes and things they broke and refused to fix at no extra cost.
Roger would make contact with me at the beginning and end of every day to let me know progress or to discuss an idea he would have to make the house look "sexier".
I worked nights, so the days I had to sleep, he had his crew do "quieter" tasks.
Not the least expensive, no where near the most expensive.
With all of the above stated MY HOUSE NOW LOOKS LIKE IT SHOULD BE ON A MAGAZINE COVER. I've had numerous contractors do work on my house throughout the years, I will never use another person for any job, be it little or big besides Roger.
We absolutely love working with you guys, it was a lot of fun. :)
I hired Property Rehab to renovate a useless, outdated living room and a half bath. Being a single woman and having a bunch of strange men in my house could have been uncomfortable but Roger, his team and all his trades were friendly and polite and I felt safe being home alone with them or leaving them in my house. Everyone always answered my questions and addressed any concerns I had and they always left everything clean. Roger explained everything in detail in a very respectful, non-condescending way. He did everything he said he would at the price he quoted.
During my reno I had a family emergency and had to put things on hold for a few weeks. While this affected everyone's schedules they all went out of their way to get the work done in a timely manner.
My reno was a great experience and I will definitely be hiring Property Rehab for my next reno and would highly recommend them.
We are glad you had a great experience. :)
Roger, the owner of Property Rehab, is the best contractor I have ever dealt with. After a large scale renovation of my previous home in Toronto back in 2015, I was understandably wary of attempting any sort renovation in my new home but Roger made the whole Process, simple and relaxed.
The home I bought in St Davids had an unfinished basement that flooded spectacularly at the first sign of rain, but he turned it into a dry, beautiful, one bedroom apartment, complete with a gorgeous bathroom and kitchenette/wet bar. He worked with me to design the renovation, made excellent recommendations, and provided a detailed estimate. I knew he was the right choice when his estimate included plans for several permits and scheduled payments as work was completed. I was asked for input to and approval on each stage of work.
Roger was personally involved in each phase of work, ensuring everything was done to the highest quality and standard of work. He often added little quality of life upgrades where needed; He added a built in cupboard in the bathroom and put up wonderful rods and shelves in the walk in closet for no added charge. My past experience was that renovations had to be endured but I totally enjoyed this experience. Roger's team (especially Sheryl and Steve) are amazing, friendly and expert at their jobs. I actually miss them coming each day.
Thank you Michele!
I had an amazing time with this project and we are all going to miss you guys as well. :)
Great person and businessman. His crew is friendly and efficient. Wouldn't change a thing. Will be using him again in the near future.
Looking forward to working with you again. :)
We just moved into a new house, and discovered a disaster under the basement carpeting. Luckily, the Property Rehab team was available, and they took on the job. It was important that the job be done fairly quickly, since we had already moved in, and the basement represented some significant living space. Once again, the team came through with great professionalism, personal care and excellent workmanship in every regard. We feel so fortunate to have Roger and Sheryl looking after our needs. They are our #1 choice, and get top recommendation from us.
I'm so glad that we were able to fit you in :)
Enjoy your new level floor!
I thought I was safe when I bought my 14-year old house and getting a positive home inspection. So I originally contacted Roger for a basement walkout and to move an existing window. During the project, it was soon to be revealed that the weeping tiles were installed improperly and against building codes. Roger and his crew could have easily covered it up and I would have been none the wiser. However, Roger has integrity. He genuinely cares about his clients and takes pride in his work. As soon as the problem was uncovered, he explained the issue in terms I could understand (which is a feat in itself as I knew nothing about anything in this line of work), and already had a plan to fix it. Before I knew it, my house was waterproofed and an additional sump pump was installed.
Then on to the walkout and window. Roger and his crew had to combat poor weather but everything was finished in a very timely manner. The walkout is beautifully crafted and looks amazing! The window does not look out of place and he was able to match my existing siding exactly.
Roger provided updates at every stage of the project. He takes care of any and all permits and inspections. He was always willing to answer any questions and even ones that didn’t relate to the project. He only works with experts in their respective fields. His prices are reasonable. He is a perfectionist and treats your home like his own.
If you want quality workmanship and professionalism, I wouldn’t even bother looking any further than Property Rehab. I would not hesitant to contact Roger again for any future projects.
Unfortunately the builder cut some corners, but all is well now!
Glad that you are happy and enjoy the new entrance. :)
We were looking to open up our kitchen/dining room. Roger provided us with a plan and quote. He stuck to the price and the timeline. The results are breathtaking. We are extremely please with the finished product. We would highly recommend Roger and his crew for their professionalism, kindness and courtesy.
One wall can change the appearance of the home :)
Great choice on the paint colour!
Roger and his team did a wonderful job. We are thrilled with our beautiful new bathroom and two new closets.Each stage of the work was done by an expert in that area, drywaller, plumber, tiler,electrician,painter etc and they all did an excellent job. Roger is very nice to do business with and I can highly recommend this company.
So glad to hear you are enjoying your new bathroom!
Roger is a very down to earth and approachable guy that deliveries what he says. If Roger says that a section of the job will be completed on a certain day, it will be completed on that day.
If we had questions Roger was always available to stop by and discuss our questions. Example: We had concerns with one of the man doors in the garage and it was corrected the next day. No questions asked.
Rogers attention to detail is above average. We supplied Roger with city approved drawings to build an attached garage. He went above and beyond and built us a new gate closing off our backyard. The gate was not on the drawings or the quote.
Roger and his team are a great bunch of people that truly care about their customers. Very happy with the final results.
Enjoy the new garage, it was a fun one :)
My wife and I are new homeowners and we loved our house except for the hideous basement. We knew nothing about home renovations so we decided to hire a contractor to revamp our basement. After hearing horror stories from other people, we were very nervous about starting the project.
Thank goodness for the internet!
A quick search lead us to Trusted Pros and we found Property Rehab as the highest rated and most reviewed contractor in the region. We gave them a call and it was smooth sailing from there. Roger and his staff made us feel at ease from day one. They were always easy to access and receptive to our needs. Emails were often responded to within hours, even on weekends. Any concerns or questions raised by us were addressed immediately. Whenever we wanted to make additions to the project, Roger would quickly provide an updated quote and it was always fair and reasonable. His staff were efficient, polite, responsible and extremely clean! The quality of their work was outstanding, and we especially appreciated their attention to detail. Roger also knew we had a deadline for the project and pulled out all the stops to have it completed on time. We even made a (very) last minute decision to renovate our basement bathroom which he managed to complete in a flash as well.
All in all, we can't say enough good things about Property Rehab. I would highly recommend them to anyone for any project. Two thumbs way up!!!
Glad your are enjoying your new space and of course the new bar :)
I am a single woman with two historical properties and there is no one else I go to after finding Roger several years ago for all of my home's renovation and upgrade needs. From first communication where he always makes himself available in a timely manner, to an almost instant quote, to following through with professional and friendly staff, it's no wonder why his business is such a favourite among all his clients. If you want a truly trusted professional who is extremely competitive in his rates with excellent skills and great, creative insight, look no further than Roger and his team! :)
Thank you Diane means a lot to us :)
Until next time.
Property Rehab recently took care of replacing a load bearing wall in our basement. We received our building permit very quickly (faster than expected) and the crew was able to work within our schedule to get the project done. Roger and Cheryl are concerned with details of their project, care about workmanship and are both responsive and flexible. It is not always easy to find these traits in a contractor. We also thought their services were offered at very reasonable cost. I would not hesitate to recommend this company to others who require any work done to their home, etc., nor would I hesitate to employ them again myself in the future.
Thank you Chantal!
Glad we were able to help you with this project. Enjoy your new space.
Roger and his team made this a wonderful experience. He came out and gave an estimate and stayed completely within budget. He was always in communication stating what stage of the renovations they were at as well as what the next steps were.. It has been a pleasure working with him and would definetly use him again for any home renovations.
Thank you Jenn, it's been a pleasure!
Couldn't recommend this company more. Everything was done top notch and when our closing date got moved up, Roger and his crew went above and beyond to meet the new dates. We sold at a good price over list and credit Property Rehab for helping make it happen. :)
Thank you for the opportunity and congratulations on the sell of your home!!
Roger and his crew did a great job with our roof. Hard working and considerate. Little to no disruptions to our business. It was a pleasure working with Roger. We would recommend him to anyone.
Thank you Phil, this was a fun project for us!
Roger and his crew were excellent. Roger was very customer service oriented and his quote was fair. There were no surprises and any questions or concerns I had were addressed immediately. I would not hesitate to use Roger for any project I was doing or to recommend to friends or family. In fact I already have.
My parents suffered extensive water damage from a broken pipe on the second floor of their home. As a result we had to renovate and repair both the first and second floor of our home.
We selected Roger because he seemed honest and trustworthy. We couldn't be happier with the result. He was extremely thorough, exceptionally punctual, sympathetic to my parents plight and did whatever he could to make sure that they were happy every step of the way.
There were no hidden gotcha's from him. He committed to a schedule and stuck to it. His pricing didn't deviate from the quote and his staff were respectful, personable and above all did a quality job. They went above and beyond to ensure that this old house came out looking new when done.
During the renovation, there were several last minute requests that were made and he was able to roll with the punches still get everything done on time and on budget.
I would highly recommend Roger for any project you are considering. He isn't your average contractor. He treats the job as if it were his own home.
I have hired Roger for multiple projects now. My experience with Roger has been absolutely amazing. He is a professional and and an expert in the area of water-proofing and structural support. He has great team around him and knows exactly where to go and who to go to get the job done the right way.
Roger went beyond his way to complete my project on time and to stay within the budget. I truly appreciate that from a contractor.
We hired Property Rehab to remove a wall to expand our kitchen, refit and customize our cabinets, lay flooring and install new LED lighting, as well as update a laundry area and convert a two piece powder room to a three piece bath. From our first meeting with Roger, we felt comfortable with his personality and confident in his plan. Through out the reno, he and his team were very respectful of our space. They were attentive to small details and provided excellent workmanship. Roger was always available for questions, his proactive approach to handling 'hiccups' that come hand in hand with renovations provided us with an overall calm experience. We were very happy with the timeline, and feel we received excellent value for our investment. We had such a positive renovation that even with four young kids in the house, we are already looking for our next project. We would highly recommend Roger and Property Rehab for a home renovation project.
I hired Property Rehab, to do my Basement renovation, and I am completely satisfied with the work Roger and his team did at my place.
Very professional, very courteous, knowledgeable and respectful.
Kept the project under budget, left every thing done and clean.
We recently moved to St.Catharines, and we have needed to complete some projects on our house. In finding Roger online, I was delighted that he took our project, plus it was just before Christmas, but he managed to get the job done quickly and completely as promised. Very good crew to deal with, and super clean work habits. Highly recommend.
After several major leaks in our roof last winter and during heavy rainfall this summer, we needed to have our roof fixed. Unfortunately, despite being told the roof was relatively new when we moved in, we learned that only a few of the shingles were new, put on top of rotting wood and a sub-par roof in general. Roger was able to identify these issues immediately and he explained the situation to us honestly and in a language that those who do not work in the construction industry could understand.
We hired Roger and his Property Rehab team to replace our entire roof, as well as the flat roof over our sunroom that was in a rotted and dilapidated state. Despite having several projects taking place at the time, Roger went out of his way to fit us into his schedule. He and his team even worked on the weekend to get the job done. His team showed up early in the morning for each day of work and worked well into the evening hours. The entire team was very professional and conscientious and they work very hard indeed. You can tell they really do care about the work that they do and they are determined to do the best possible job. They are knowledgeable and highly-skilled.
Furthermore, Roger checked in with his team and us, every step of the way. He even went above and beyond to find cost-effective solutions for us.
We have a large roof with a steep peak, so I expected the job to take much longer. But it was completed incredibly quickly and it looks amazing. He went above and beyond with the Ice & Water Shield that his team covered our roof with to ensure it would be completely protected against bad weather and wear and tear for years to come.
For the entire project, Roger and his team were professional, courteous, approachable and dedicated. They don’t just get the job done, they go above and beyond. They do everything they can to make sure you experience next to no disruption while they’re working and they do a great cleanup, ensuring everything is spotless before they leave.
I would recommend Roger’s Property Rehab to anyone who needs any sort of work done on their home. These guys don’t mess around. They are professionals. They know what they’re doing and they do it well. They truly care about their clients and put them first at every turn.
We had Property Rehab (Roger and his work crew) do major renovations on our home. Our ideas were expressed to Roger on our first meeting and I am happy to say that Property Rehab definitely made the vision I had for my home come to life!
We were very impressed with how quick Property Rehab managed to complete the demolition part of the renovation. We decided to have walls torn down and kitchen torn out while we were on vacation. When we returned, we were impressed that all the demo was done and our home wasn't a disaster zone. The dust, tools and debris had all been cleaned up and everything was ready for the work to begin.
Throughout the project we found that Roger explained everything that was happening and was very helpful with even the smallest details. We appreciated the fact that Roger encouraged our vision and made practical, affordable and knowledgeable suggestions to guide us through the hectic and sometimes confusing world of home renovation.
We are so happy with all the work that has been done inside and outside of our home and we will be hiring Property Rehab again in the future!
I hired Roger to help me renovate my home based on the reviews I read on this site. He gave me a fair quote and so I went with him. Unfortunately, after a few months, things are starting to fall apart. In a rush to get the job done many corners were cut and in every way imaginable. Drywall mudding is patchy, bubbly and rough and there is a huge crack along one of the freshly mudded seems. My fridge does not open on one side due to inaccurate measurement when fitting the kitchen cabinets, my tap is falling off the sink, my closet doors are chipped and warped. You name it. While the staff I worked with were all very nice, Roger began acting poorly part way through the project. We had a major break down in communication and while I accept some of the blame, refusing to return phone calls and texts and responding to concerns with 'that's not my problem now' is the the kind of professional I would feel comfortable recommending nor taking up on the one year workmanship warranty.
We felt horrible from the mess your past contractor left you and normally we don't like taking over another contractor unfinished work but decided to take this project to help as much as we can. By doing the work at below cost.
We never rush our jobs but you expressed the sense of urgency as you did not want to lose your house to the bank as this was a renovation loan.
We did the best we can for what we had to work with and with finances you had left that previous contractor did not take.
My staff did suggest different ways for your fridge to fit properly and you decided that you will leave it.
We did change the closet door and the taps were installed temporarily until your counter you ordered was getting replaced.
We have never heard of any issues after we left, and if we did we would have rectified it immediately.
I'm sorry this was unsatisfactory for you and we wish you all the best.
Roof had several leaks after about a year of owning the house even though the shingles appeared fairly new. It was when Roger came to check it out and found that it was installed far below minimum code causing rot in the plywood, and leaks. He was able to replace everything and install the new shingles as well as cover my whole roof with "Ice and Water Shield", all within my budget. He went above and beyond for us to guarantee that my roof will stand the test of time.
Roger and his team are truly outstanding construction professionals. I basically had them come to fix the work that another contractor messed up. So it really was Rehab work!! Fairly involved project including extensive structural work and detailed cosmetic trim to the exterior of of a house that is in on a high profile street in Oakville. Roger was accessible, timely and flexible. He carefully supervised the project and was easy to speak with and kept right on his quotation. Extremely good result that showed his pride in workmanship!
We interviewed 5 different contractors. Roger Provost of Property Rehab was the last one we interviewed. Finally! Someone with the skill set, the vision and the creativity to create our dream family/entertainment room.
We wanted to go all out...and we had a budget. Roger listened, heard and envisioned what we wanted. A rustic, warm, bar/entertainment/family room with a guest/craft/hobby bedroom. He did it. Within our budget.
His team...EVERYTHING you would expect and want and more from a contractor, but is so hard to find today. We're talking about accommodating, over the top professionalism and skill sets that were proven day in and day out to exceed our expectations. Clearly displaying work ethic, pride, patience and top notch skills that built and created a space that we now can't seem to ever want to leave.
They truly exceeded our expectations. They went beyond our vision. The craftsmanship that went into this project is beyond words, you must look at our photos. There's nowhere in the house we'd rather be (even with the rest of our house being pretty awesome too). They converted an unfinished basement with just the bare bones to start with and created a fun, warm and cozy space in our house after we articulated and communicated the design and vision we wanted for our family and friends...they achieved this, because they paid attention to all the fine details and all those details brought the space together as a whole and we couldn't be happier.
Roger and his team were consistent with their work. Roger checked in on a daily basis not just with his team, but with us as well.
There isn't a better contracting company in the region. You want value? You want expertise? You want professionalism? You want creativity? Property Rehab. That is all.
Check out our pics. They speak for themselves.
We hired Roger (Property Rehab) to turn our unfinished basement into a Rec room as well as a home theater. We were very specific about what we wanted and Roger and his team did a great job to make sure that everything was done to our liking. As far as the price it was fair and competitive with other quotes I received and within my original budget.
With all jobs unexpected problems can happen but Roger was easy to get a hold of at all times to deal with any concerns I had and frequently checked in. Roger and his team were friendly and professional from the quote to the completion of the project.
Property Rehab did a great job and I would not hesitate to hire Roger and his team in the future.
From our initial meeting Roger was very professional in how he looked after us. We had previously experienced the "contractor from hell" who left a lot of unfinished and poorly finished work. The previous contractor had been at the house for over three months and nothing was getting accomplished. Roger came in, assessed the situation and within a matter of a couple of weeks had the work completed and left us extremely satisfied.
To whom it may concern,
Last September I hired Property Rehab to reconstruct a deteriorated front porch foundation wall that was bowing inward. I have to say I was more than please with Roger Provost and his employees. I have a back ground in Architecture and am a project manager with a larger area municipality working with many contractors and I found Roger's technical knowledge and professionalism to be exceptional.
Roger and his employees always conducted themselves in a professional manner and were very accommodating. They completed the project on time and on budget. It has been almost one year since the foundation wall was rebuilt and water proofed and its holding up well. I would recommend Property Rehab and would call them again for any future work I need done.
We hired Roger to fix a ceiling that was botched by another contractor. Roger and his team were highly professional and did great work. Not only that, when the ceiling tiles turned out to be more complicated to install than previously thought Roger did not charge us more -- he stood by his original quote. Wow! We highly recommend Roger and his team for any job.
I have dealt with a lot of tradesman in my life but Roger is the most professional among them. His quote was reasonable and his job on time and under budget. Everyday he guys came over he would make sure to stop by and ensure that everything is going well. I would hire him in a heartbeat. Great job Roger !!!
Roger and his team right from the beginning were extremely kind, courteous and Professional. Roger was honest from the beginning to the end with the state of our basement. I appreciated the patience and professional work they all did. It was a huge undertaking and I'm glad I found them to Complete the job! I'd hire Property Rehab again and again!
I contacted Roger Provost/Property Rehab for a bathroom renovation. From quote to completed project I was impressed. Roger always let me know how the job was progressing and checked to make sure I was happy with everything. He was also quick to respond if I had any questions.
I would not hesitate to call again for any other project. They are a professional, reliable company with a heart!
I bought a rental property that ended up being a plumbing and electrical nightmare. Roger was recommended to us by a family friend. He was able to get to the route of the problem making the home safe and comfortable for tenants.
Property Rehab is a professional company delivering professional results from commencement to conclusion. Starting with a reasonable and affordable detailed contract outlining the details of the job as well as an easily understood payment schedule. Roger and his team always conducted themselves in a professional manner, while also being friendly and approachable. The Property Rehab team worked effectively and efficiently, accommodating last minute changes to plans and withstanding challenging weather conditions. The crew always maintained a safe and clean work environment. Roger provided regular communication via email/phone as well as overseeing the daily progress on the job site. I am extremely pleased with the finished product! I would not hesitate to recommend or retain the skills and services of Property Rehab for any future projects!!
From the very first phone call I made to Roger at Property Rehab, to the very last goodbye I said to him upon completion of my repairs, he was professional and honest the entire time! He has all the qualities that makes a contractor extraordinary. He is honest with his quotes, and doesn't make you do extra renovations in your home that you don't really need. He is fair and reasonable with his pricing, which is very hard to find in a contractor these days! He was always quick to answer or return my phone calls, and emails, which goes to show his dependability! He was very pleasant to work with, and I absolutely loved and appreciated how he explained in detail (in a manner a normal person, non-contractor would understand) all that was wrong with my garage issue, and gave me options as to how to go about fixing it. Everything about my experience with Property Rehab was perfect! :) home renovations and repairs aren't always the most pleasant thing to go through, however, Roger made sure my home repair went perfectly smooth! On top of his workmanship, he has a great attitude and is very easy to get along with, which is a great quality when someone is going to be working in your home.
Overall, I would recommend property Rehab to anyone looking to do home Reno or repair or even need an opinion on something! He is fantastic!! :)
We had met with 12 contractors and of the 12, Roger of Property Rehab was the ONLY ONE that stood out on every aspect. He listened to our concerns, he knew what had to be done, he presented various options, he worked well with the other professionals involved (ie. Engineers), he offered a burden free payment plan, he was very responsive and accommodating via email and text. It was disheartening to be told that we had a foundation problem and the entire house had to be waterproofed...a $25,000.00 project and we lost sleep! But dealing with Property Rehab we didn't think about the price tag anymore, instead we had peace of mind that our home was finally going to be fixed the right way!
We were provided with updates every so often WITH pictures!
Overall, in our years of working with contractors, Roger and the entire Property Rehab team were the best of the best!!!! Extremely professional and punctual....we almost felt like they treated the property like it was their own.
When the project was done and were extremely happy, we got our roof done and of course the experience was fantastic and in a day and half we had a new roof. Also, our property was left clean and you could not tell we had a major reno done. We would highly recommend Property Rehab because we know there is NO ONE like them! Thank you for fixing our home and thank you for the special touch at no cost - new grass :)
Roger Provost of Property Rehab responded quickly to my original call and after a brief and very clear first meeting, he and his team set up a work schedule which they followed swiftly and efficiently, even when battling some very tough weather.
I am thrilled with the result (which came in exactly on budget and at a very reasonable cost) and will most definitely use Property Rehab again.
After a long and disappointing search for a reliable contractor, in the Niagara Region, we thankfully can across Property Rehabs information on TRUSTEDPROS.CA. From start to finish Roger and his crew were professional and kind. They provided quality workmanship. Extra care and attention was given to ensure a dust barrier system was in place to protect our home and young children. I most appreciated the time the crew took to answer all our questions. Our three year old son was fascinated by the work being done and cherished the few extra minutes the crew took to say hi to him each morning. I would highly recommend Property Rehab as they provide high quality work with integrity and honesty. We will definitely be repeat customers.
I found Roger Provost/Property Rehab through Trusted Pros and the previous reviews are absolutely on the mark. I originally asked Roger to handle a 10x12 foot garage extension and ended up also having him excavate and waterproof one side of the home's foundation due to water leaking in after a major storm. I had done the research (8 contractors/estimates) for the garage extension and they were either wildly overpriced or didn't understand my requirements. In both projects, Roger was very competitive with his pricing and kept his word with respect to the quality of work and timelines. Roger took the time to understand my project plans, suggested ways to stay within budget, was always accessible, professional, and held himself to a high standard of quality work. He always kept his word, no exception. Not only would I not hesitate to recommend him/Property Rehab to my family and friends for excavation/foundation work or general construction, I will be calling him again in the spring 2015 for further projects on the house. A++++
I found the work that Roger Provost done at my house was superior, done in timely matter , very professional , an met my expections. I would recommend Roger any time to family an friends an would call him if I needed any work done in the future . Sincerely Neil S.
We hired roger and his crew to install an egress window for our basement. We had a deadline and I'm pleased to say he came through. Roger was quick to respond to any questions we had and was very informative and professional throughout the process. His crew was punctual and clean. He stuck to the original budget and it is clear that he takes pride in his work as all his work is guaranteed.I would not even bother looking for anyone else for future projects and highly recommend property rehab.
We were getting quotes from several builders for our second story addition and having done our research we knew that Roger's quote was reasonable and fair and his references checked out.
Our project is a 1570 sq foot addition in West St Catharines and involved adding three bedrooms, three bathrooms and a family room above the garage. It required demolition of the existing roof and the addition of the new structure on a complicated truss floor system.
During demolition Roger took all measures to protect our house inside and out, and took all caution with existing wiring, being careful to avoid cutting any existing wiring, helping us save time and money when it came time to electrical work. Having demolished the entire existing roof only one wire was cut and in a careful spot allowing us to put a junction box during construction.
The project is now almost 70% complete after only five weeks of construction. Throughout the project Roger has been professional, courteous and accommodating.
His insight and knowledge saved us thousands even before building of the second story began as he re-measured the house for the special order floor trusses with an engineer from the truss company as even the slightest error would have meant having to reorder the floor system or have it sent back to alter. These were measurements that our designer could not possibly take accurately with the existing roof still on the house, but Roger knew to re-check the dimensions in the plans, and it paid off.
Roger choses his tradespeople with caution and ensures that their work is complete and thorough. When there were bottlenecks with certain trades, others were brought in to keep the project on track.
He did the shopping around for us and has helped us save thousand off our budget, allowing us to install a new furnace and air conditioner.
I will write another review with more pictures when the project is completed, but so far it has been managed very well and we were very happy to have found a budget sensitive builder that takes pride in his work.
Professional from start to finish.
Roger came to our house and gave us a free estimate for some water leaking issues my father had in his basement. He is very knowledgeable about waterproofing basements. We hired him and he was able to start within a few days. During the time Roger was working on my fathers house my father had an injury and was in the hospital for a week. My father's house needed to be retrofitted to be more accessible for him upon his return. Roger helped us out. He put in the hand rails my father now needed to get around in his house. He also retrofit the bathroom to be more accessible for him too. All this was done during Canada Day Long weekend. I highly recommend Property Rehab and we will be using Roger and his team again. Great experience
Roger from Property Rehab built our deck and we couldn't be happier with the professionalism and quality of workmanship. Roger first came by and gave me a realistic quote that we could live with and stuck to it. Roger worked with us with our budget and even more important, we had a short time frame to get the deck built and Roger managed his busy schedule to accommodate us. Outstanding ! My wife and I have found a contractor that we will call every time we have a project that need's professional attention. Thanks for a job well done Roger ! ! !
Property Rehab did an outstanding job on our front deck it has really added to the value of our home and we have gotten quite a few comments on how well it looks. I would not hesitate to use Roger again on a future project and I would highly recommend Property Rehab.
Roger was professional and courteous from the first initial phone call - which he returned very promptly unlike some contractors who do not even return your phone call. Roger came out to my home to discuss what I wanted for the design and dimensions of the deck - he had great ideas about design and what would look good with the front of the house. Roger was able to work within our budget to give us what we needed and then some - his finished product shows the experience and knowledge he brings to the job. We are already thinking of what to do with our backyard for next summer and we will definitely use Roger again for that!
The work involved repairs to the floor joists that had rotted due to damp conditions in the crawlspace. I had problems getting any other contractor interested in doing the work (some wouldn't call back even).
Working conditions in the cold, wet crawlspace were difficult but the workers toughed it out and all work was completed ahead of schedule and to a high standard. Workers were on site each day on time and came back each day. They were dedicated to the project and they weren't pulled off to work on other projects. All workers were friendly and courteous. The six of us and our dog were able to remain in the house with little disruption during the project. I would highly recommend Property Rehab for similar work and would gladly use them again.
Roger was unfailingly good humoured, courteous, prompt and easy to work with. He gave me options to suit my budget and accommodated me on changing his schedule when my flooring did not arrive on time. He has a great team of workers who are as conscientious as he is and I would recommend Roger Provost and Property Rehab for any type of home renovation or repair work. I am very happy with the results and will use him in the future. I am really glad I found him through the Trusted Pro website.
Living in an older, character home and owning a 100 year old cottage, I've hired many contractors over the years. For those of you with the same experience, you'll understand when I say that you just 'know' when you meet and spend a bit of time with someone during a quote, whether they'll be good for the job. When I met Roger, he clearly was one of those guys! Warm, very knowledgeable and interested in doing a great job for you without taking more money than necessary. My experience has also been that, being a woman, I usually need to be extra cautious with advice and quotes since the range of them can been pretty ridiculous. Roger totally won me over and I was so pleased with him that after offering him a small job of repairing a rotten, attic eyebrow window, I trusted him with rebuilding an exterior room at my hundred year old cottage. He had the experience and knowledge to give me the best advice with this unusual project and took the time to weigh the options and give me his recommendations which would be the best for the house as well as my pocketbook! I love that he is a contractor who can do it all so there are never any worries about hiring a separate plumber, carpenter, etc. I don't doubt that before long, he will have many loyal clients. Give Roger a call. You won't regret it :)
Property Rehab did an outstanding job finishing my basement. House is 65 years old and the basement was unfinished and very damp.
Only a real professional could make this space useable. All of my expectations were met and exceeded. Not only is the space now livable, it's gorgeous. We were able to add 2 full bedrooms with walk in closets, a discreet 2nd laundry room, bar and fabulous family room. The space was completed by adding a gorgeous bathroom with a custom tiled walk in shower. Pride of workmanship is evident throughout. Completely thrilled with the result.
Looking forward to utilizing the services of this company in future endeavours.
Very competitive pricing combined with integrity made renovating as stress free as possible.
Roger has a no nonsense approach, honest, diligent and very professional. Timeliness was excellent and Roger accommodated the window of opportunity in which the weather was ideal to get the job done. All personnel in the crew were very polite and courteous and the job was executed without delay.
I would recommend Property Rehab to any of my friends and family without hesitation.
I was refered to Property Rehab by a friend. When I called them I spoke to Roger and he was very profestional.
The job that I needed done was to build a New Closet and put in a Bathroom Ceiling Fan. Roger came the very next day to give me a Quote for the job.He was very knowledgeable with what I needed done.I gave them the job and it was done in 2 days.They were very profestional and clean. I was very happy with the job they did and highly recommend them.
We couldn't be happier with our choice to use Roger (Property Rehab) fr our bathroom project. He went above and beyond our expectations. In fact, we will be calling Roger for more of our home renovation projects. Excellent job.
I normally don't write reviews but they saved me over $3,000 with a leaking that I had in the basement. They were accurate, fast, professional, detail oriented and extremely responsive to all my concerns. They were very helpful and did quality work. I highly recommend them.
My husband and I could not have been more pleased with the job Roger's company did finishing up the work on our front porch addition. Due to delays caused by the city and then an injury at the company we had originally hired, our project that was supposed to be finished in September, was left only framed and at the mercy of the elements three weeks before Christmas. Every company I contacted said they could not get to it until well into the new year. Roger returned my call promptly, and despite having other projects on the go, said he would fit me in even if he had to do it on the weekend. Furthermore, although he knew we were desperate, he gave us a very fair estimate. The crew he sent were professional and courteous. They did a great job, finished in less than a week and cleaned up afterwards. There were fifteen columns and to get them all perfectly aligned, several had to be adjusted more than once. The men were pleasant, patient and meticulous until everything was perfect. When they ran into an unforeseen problem with the roof that was going to have to be fixed, Roger insisted on absorbing the cost himself and stuck to the estimate. I have no qualms about highly recommending this company to anyone in the future as Roger truly cares about his customers and his work.
Mrs. Retta Bentum
Highly recommended, Extremely professional, courteous always on time. Excellent value. Made the experience stress free. Excellent quality work. After 15 years of renovating homes this company exceeded my expectations and will be the only company I use in the future. Used the latest technology combined with old world work ethic and serious pride in workmanship.
Dug down to footing, Repaired & tested weeping tile, repaired crack in foundation, tarred foundation, put on 6 mm plastic, new delta wrap, back filled. They also took pictures of evey step and displayed each one before continuing each step.
Property Rehab, an excellent name for this company. They literally aspire to rehabilitate your home to it best functionality. I hired Roger and his company during a time of great stress to renovate a bathroom for my terminally ill husband. Not only did they do an excellent job with this particular job, but they also showed a very kind and compassionate attitude towards my husband who was a former general contractor himself, but was bedridden at the time of the renovations due to brain cancer. They took the time to patiently explain all the work they were doing, to my husband, which believe me was no easy task. Property Rehab has an amazing blend of integrity, excellent workmanship, and honest customer service standards when dealing with their clients that I found refreshing and invaluable. This is why I hired them to do other various jobs that needed to be done which are listed above. It is not easy to find companies who stand by their workmanship and who are completely honest in their dealings with customers. Roger is that rare type of person who is not happy unless his client is absolutely thrilled with the job that he has done. His company goes over and above what most general contractors are willing to do. I am absolutely thrilled with every job he has completed for me and would highly recommend his company, and have to anyone who is looking to have their home "Rehabilitated to its best functionality" This company is truly amazing in getting the job done. With standards of excellence that far exceeds any other. Thanks Propety Rehab for a job well done and for the kindness and compassion you exhibited during this time of great stress. You made these renovations easier to bear and gave me great peace of mind to know that the jobs would be done properly and in a timely manner.
Roger and his team from Property Rehab provided very high quality workmanship and were clean and reliable. We called them to help our business (Keystone Irrigation) with some excavating needs. They showed up on time and stayed within budget. We were very happy with their services and have called them back for additional jobs. I would not hesitate to recommend Property Rehab to friends and family.
If you are looking for quality workmanship, creativity and great customer service, then property rehab is the way to go. We were so impressed with the new counter tops we had put in, so we had Property Rehab come back and design and build us an amazing new deck. We absolutely love it and the compliments we get from friends and family are overwhelming. We love the smell of the fresh cedar mixed with an artistic flare of tile and solar lighting. It is our favourite place to sit back and relax. Thank you so much. Can't wait to have you back for our next project.
Property Rehab has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in St Catharines and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2011|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
A basement renovation is more then just framing walls and adding new floors. Besides the obvious building by code, (bedroom window sizes etc..) the layout is just as important. Let us help you design and create a warm comfortable basement you always wanted.
Just like a bathroom a properly renovated kitchen can increase the value of your home. When it comes to a kitchen renovation layout is also important. So if you are thinking of a kitchen renovation or even just installing an updated counter top then we can help.
With years of experience working with different trades on many projects. If it's a general contractor that you are looking for then we are the company for you. To make sure you project runs on time and within budget. Without sacraficing the quality of work.
When it comes to home additions knowledge and skills are very important and a strong background in building codes. Not only it should be built strong,safe and stress free, my opinion it should look like the addition goes with the style of the home as if it was always there.
Want to know if you able to remove a certain wall? Looking to do so if this wall is bearing? Or why is your floor sagging? Then we are the company for you. With years of knowledge and a background in building engeneering we can help you with those serious issues.
ranch bungalow, raised bungalow, 2 story homes, tudor style or whatever style you desire we can help you build th home you always wanted. We can work with you from the moment the shovel hits the ground to the final cleaning before moving day.
Single car, double car even a shop you always wanted on your property. From foundation, to framing, siding and windows, to the style of roofing you want. We are the right company for you if you are thinking of building a garage.
From any size additions, new home framing to your framing basement walls. We are experience and have the knowledge to help you out. We can install trusses and even stick build your roof.
With the right people and the right touch a bathroom renovation can increase the value of your home. If you are thinking of updating your bathroom then we are the company for you.
Want to build a new home? How about an addition to your current home? Are skills and background can help you step by step towards your new project.
If you are looking for a stress free renovation from a respectful company then Property Rehab is the company for you. From a small bathroom renovation to a major addition Property Rehab can help from permit drawings to completion. gives us a call at 905-397-9398 We will be happy to help you. View us on facebook!
Property Rehab was awarded Best of TrustedPros in 2019 for Kitchen Renovations and General Contracting in St Catharines.
Property Rehab was awarded Best of TrustedPros in 2018 for Bathroom Renovations, Flooring, Kitchen Renovations, Painting and General Contracting in St Catharines.
Property Rehab was awarded Best of TrustedPros in 2017 for Basement Renovations, Bathroom Renovations and General Contracting in St Catharines.
Property Rehab was awarded Best of TrustedPros in 2016 for Basement Renovations, Bathroom Renovations and General Contracting in St Catharines.
Property Rehab was awarded Best of TrustedPros in 2015 for Roofing, Waterproofing and General Contracting in St Catharines.
Property Rehab was awarded Best of TrustedPros in 2014 for Decks, Basement Renovations and General Contracting in St Catharines.
Property Rehab was awarded Best of TrustedPros in 2013 for Excavation Services, General Contracting and Foundation Repairs in St Catharines.
|Main contact(s)||Roger Provost|
|Listed with TrustedPros since:||2013|
|Warranty||minimum 1 year workmanship warrantee|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Legal structure||Sole Proprietor|
|Licensing information||Licensing information available upon request|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.