This London area general contractor is rated 1.0 from 3 reviews with a TrustScore of 0.9. Services offered include home improvement work. Read their reviews, ask about license and insurance information, and request a quote.
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Contracted to fix or replace sump pump in basement, claims to have 35 years experience. Total cost, including new pump, was invoiced for $500, with deposit for the cost of the replacement pump. Replacement was to take place three days from booking with instructions to call if the situation worsened and we needed it replaced sooner. The situation worsened and upon calling him he said he would come out with everything needed to fix the situation. He arrived without the replacement pump, but a rental, along with some concrete epoxy that he claimed was necessary to reduce the potential flooding damage. Next thing I know he's slathering epoxy on my front steps without permission and claiming it's to stop a leak in the basement. There was a wet crack in the basement, but this was most likely from the sump pump not working and the ground water not being evacuated. Once the rental pump has the water under control and the existing pumped has been rigged (with coat hangers and he put a screw into our concrete) to stay 'on', he says he'll be back the following day to repair the pump and charges me for labour, materials, and rental pump costs. The next day he shows up, slathers more stuff on the front steps (again without permission) and takes away the rental pump without replacing any parts of my existing sump pump or the unit. At this point we've given him $700 - almost $300 for the replacement pump and the rest for labour and materials. He says he'll be back the next day to repair or replace the unit and never shows up. The following day he's supposed to show and again doesn't show up, claiming he'll be out in the next couple days. In the mean time we're running our pump 24/7, our front steps look terrible as a result of his 'sealing' work, and we're no closer to having our actual problem solved. At this point we call it. He gets angry and claims we owe him additional money. He refuses to refund money for the pump he charged us for and never installed. We cut him off and replaced the pump ourselves.
Name given: Rick Tarrant
Associates: Elia Tarrant
Phone Numbers used: 226-378-3605 and 226-268-1695
Invoice company listed as: ProRenos
Advertises on kijiji
ProRenos has a TrustScore™ of 0.9. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 4 |
Approved | 0 | 3 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This London area general contractor is rated 1.0 from 3 reviews with a TrustScore of 0.9. Services offered include home improvement work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Rick Tarrant , Elia Tarrant |
Listed with TrustedPros since: | 2019 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | |
Licensing information | Business does not require a trade license |
Insurance information | Contact ProRenos to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.