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Knowing already we had a damaged (dented) main drain, I called Public Plumbing. Mike arrived within an hour. He confirmed the issue, thoroughly explained the issue & repair to me, and provided a quote on the spot that was nearly 1/2 the cost of another company. He was extremely friendly and knowledgeable, and provided high quality service start to end. I'm so glad I called Public Plumbing for our main drain repair!
I purchased 2 new toilets and was searching for a local company to install them. I have been looking for a local company to become my 'go-to' plumbing service having tired several in past couple years. I saved a flyer from Public Plumbing and called them first. My message was returned within hours, and I arranged with Phil (who returned my call) to come 2 days later in install them.
I was impressed with Phil who was both professional and experienced and instilled confidence when I met him. He recommended a double seal on one toilet where the floor had been raised and I was grateful for the recommendation.
Later that afternoon after he left, my son phoned me to suggest the upstairs toilet was leaking into the ceiling of the downstairs bathroom. I phoned Phil and he came later that afternoon. It turned out to be a tube ( I'm sure that isn't the best term for it) that connects water supply into the toilet. Phil replaced it, and called me to assure me a manager would call about the potential damage in ceiling in basement and the light fixture where water had been leaking.
A day later, the basement toilet was leaking as well. They came right away and replaced the tube again. It turned out the box of faulty tubes.
A supervisor called promptly after the first leak about the damage to ceiling and came to look at it. During that visit he removed my light fixture and I agreed with his suggestion to leave the opening and let the space between floor and ceiling dry out. The leak had not been major and they agreed to replace the light fixture.
Both toilets are working well. I delayed calling about the light fixture, and they phoned me to arrange a date to install the new one. The replacement fixture was an improvement over the original basic fixture. It's been a year, and I'm happy. I now have a plumbing service company I am happy to call when I need plumbing service.
We contacted Naz and company when we discovered a leak from our shower. They were very prompt in their initial reply and in all communications therefrom. We ended up choosing to redo the washroom, by Naz's recommendation, and we could not be any happier with the results. On top of being responsive, everyone involved was very professional and hard working, the work was done within the budget we had, and it was done to very high standards. We will definitely be contacting them again for any future plumbing needs.
Responded immediately to a call for a basement backup. Investigated with camera. Worked hard and fast in less than ideal conditions to dig up part of the basement and driveway to replace an old broken pipe. Hard working, amazing service, fair price and left everything spotless.
Have already recommended to friends and will continue to do so. Hopefully we don't need you again, but happy to know you are there if we do.
My husband and I have decided to sell our house and in order to increase the value we have decided to renovate our master bathroom. From previous experience of renovations and stress we have gone through I have decided to spend time researching and interviewing contractors before starting the job. We narrowed it down to two contractors and by far Naz’s response time and knowledge was the biggest factor for selecting Public Plumbing.
I was nervous about the project because there are so many things involved. However, anytime I had a question or needed a visual example of tiles or vanities Naz was quick to respond with lots of great pics and suggestions. Naz and Walter organized everything and it was Nick and Alex that did the work. They worked hard and did a fantastic job on the bathroom. The best thing is that Naz overestimated the completion time because job was done before he promised. I love that, it makes the customer extremely happy when bathroom is done faster than expected!!! From now on I tell everyone, tell me it will take longer and then surprise me and have it done earlier than promised. I have already started recommending Public Pluming to everyone that needs a reno that’s hassle free and results in an amazing job!
Also another really important factor for recommending Public Pluming is because respect your house and your family-my kids loved them. They cleaned every day after they were done and I was not left with a mess.
Thank you Naz, Walter, Nick and Alex, this has been the easiest reno ever. I wish all the contractors were as easy to work with as the Public Pluming crew. There is no question any new bathroom reno Naz will get the call!!!
After my kitchen sink was completely clogged and liquid plumber didn't work, my super called Public Plumbing. I didn't have to wait long for them to come. Naz and Walter fixed my issue. They were very friendly and worked quickly. I was very satisfied with the service I received.
I called Public Plumbing after trying to unclog a basement toilet. I was called back immediately and scheduled an appointment that was convenient for me. Naz and Vlad showed up on time, they were very knowledgeable and worked very hard to ensure I was completely satisfied with the work they were doing.
They removed the toilet, cleared the clog and even offered to run their snake camera through to ensure the problem was solved.
I am very satisfied with the customer service and professionalism Public Plumbing provided me with today and will not hesitate to recommend their services.
Thanks!
We were very happy with the service we received. Naz was honest and responsive at all times. The team that worked on the drain were excellent. They kept the job site (indoors & out) tidy and cleaned up after themselves each night. The price was fair given the extensive work required that was all done by hand. We can't say enough good things about this company and the excellent staff and we recommend them without reservation. Thank you so much for making this difficult job as easy and seamless as it could be!
2nd time I called Public Plumbing and again they were prompt and fixed my problem (plugged sinks this time, leak on main line last time) in record time. They explained the processus and what was being done to fix it. Thank you vlad (first time) and walter and nazar this time.
Their prices are fair and they cleaned any mess made!
I would highly recommend their services.
Public Plumbing….Professional, Punctual and Perfect. Naz and his team did a wonderful job in our bathroom renovations. They also completed a few other plumbing jobs that I requested to be done while they were onsite. All the team were Professional in their dealings with us, very Punctual in getting the work done on schedule and the end results are Perfect. I was very impressed when the team member(s) cleaned up their work area every day. I would not hesitate to call the Public Plumbing crews for any other work in our home. Well done gentlemen!!
Ken & Mirella C.
Public Plumbing has a TrustScore™ of 3.2. The average TrustScore™ for other businesses providing similar services in Etobicoke and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 39 |
Approved | 0 | 17 |
Unverified | 0 | 17 |
Suspicious | 0 | 5 |
Overall Rating | 5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Yes |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2000 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.