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Quality Custom Cedar Fencing

604-309-1931EmailLocated in: Langley
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2 Customer Reviews

rating 4.3
Quality of Work 5 Timeliness 4 Cleanliness 4 Budget 5 Communication 4 Courteous 4
Posted: Aug 14 2012

from Vancouver

Fence Installation

I am happy to recommend Jeff and his crew at Quality Custom Cedar Fencing. They did a superb job on my new fence.

Quality Custom Cedar Fencing Response:

Thanks Brian most all customers are great and value all of their relationships and so do we.These are great people to work for and helps keep a happy work environment for al.

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rating 1
Quality of Work 1 Timeliness 1 Cleanliness 1 Budget 1 Communication 1 Courteous 1
Posted: Aug 12 2012

from Vancouver

Fence Build

Our experience with Jeff Delamont and Quality Custom Cedar Fencing has been literally one of the worst contractor experiences we have had in our 15 years of home ownership. We hired him to build us a fence in July 2012, paid $4000 and the fence is still not yet complete. Jeff was given a number of opportunities to come back address our concerns and instead we have gotten excuses and the run around, as well as a large amount of verbal abuse. At this point we have launched a BBB complaint against him and will be taking him to arbitration as we don't want anyone else to experience what we had to go through. It has been a complete disappointment and we cannot say enough about the lack of skill and customer service provided by Jeff and his company.

Review Pic 1 Review Pic 2

Quality Custom Cedar Fencing Response:

The fence was completed and is on my website. Such a super odd situation:we all had fun we all got along we said our goodbyes shook hands wished eachother well then after this "Inspection" they got from???? another fence guy who didnt get the job???? He preyed on them and told them so many things were wrong that were not wrong.Fencing is nasty now that were expanding and taking jobs from crooks these clowns are pulling all the punches they can.The situation at the job: The fence is 5 inches thick and the gates were 2 and a half inches thick.They thought the gates should be 5 inches thick after the job was done.gates that thick need 2 iches to clear the fence to open.Ever door in a house and a building the doors are thinner then the walls so that they open.If doors were 6 inches thick there would be a 2 inch gap for the fat door to clear.. very simple to understand.The fence was a great job, they didnt overpay and we got it done.Some people cant be pleased its not my fault but I try.

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Company Overview

Quality Custom Cedar Fencing has been a custom fence builder through out the lower mainland for the last 14 years and has over 2500 satisfied customers.

We have introduced many improvements in the market on how fencing has been done.If you are going to be building a fence then we are a 'must see' for an estimate and ideas.

We are not just a 'man with a truck'. We are professional fence installers and strive to be markets leaders in designs and prices.

We have done work for some of BC's biggest builders and many of BC's great people and families.

We have always practiced fair market pricing and have not gouged when times were great. All work is guaranteed in writing.


Services Offered

Decks, Fencing

Location and Coverage Area

Address: 20740 56th Ave , Langley BC V3A 4S9 | Service area: 40KM

Additional Information

Residential work: Yes 24hr service: No Legal structure: Sole Proprietor

Commercial work: Yes Accepts credit cards: No Year started: 1996

Offers financing: No Employees: 7

Main Contact(s): Jeff Delamont

Licensing Information: Contact Quality Custom Cedar Fencing to request licensing info.

Insurance Information: Contact Quality Custom Cedar Fencing to request insurance details.

Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.

2.7 rating
2.7 / 5 from 2 Reviews | Write a Review
Overall Rating Summary
Quality of Work Quality 3
Timeliness Timeliness 2.5
Cleanliness Cleanliness 2.5
Stayed on Budget Budget 3
Communication Communication 2.5
Courteous Courteous 2.5
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