Quebec Kitchens is a company whose offices and showrooms are located in Montreal, Quebec, at a stone’s throw from Laval and the West-Island.. Our main objective is to offer new and exciting alternatives to traditional bench tops and surfacing choices and to provide our customers with their dream kitchen. Quebec Kitchens products are used by ho read more...
Quebec Kitchens began operations in 2000 and has received 73 reviews for an overall customer rating of 4.4. The average rating for businesses providing similar services in the Saint Laurent area is 3.1. Write a review
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Its always scary to start a huge project - We met up with Ashraf at Quebec Kitchens, he was able to provide us with plans and ideas. Easy going as we had made some changes to the plans by removing a whole wall in the end. His team of workers were awesome, very polite, clean and hard workers, I would come home everyday to find so much had been completed - we had walls removed, all the kitchen cabinets replaced, floors and lighting replaced and not just in the kitchen. As for the cabinet installers the molding they placed above the cabinets has no gaps. A really work of art. Here's something you do not hear very often - with our ok the project was bumped up a few weeks. The place looks great - We would recommend to anyone.
Maurice & Esther
J’ai adoré mon expérience avec Quebec kitchens! Un service professionnel, efficace, des prix concurrentiels et une livraison et installation hors du commun! Merci d’avoir sauvé mon temps des fêtes avec le magnifique comptoir titanium black granite!
I have purchase from Quebec kitchens, kitchen cabinet and counter top, their stuff is competent, expert and helpful. The quality is excellent and the price is affordable.
We are very happy with our new kitchen and many thanks to Amal our designer and sales representative.
I recommended for everyone.
I have purchased from Quebec Kitchens before and coming back a second time they have reminded me of how pleasant they are to deal with. They are very patient and helpful and truly care that you are happy. Their way of measuring the counters is superior to other companies that I have dealt with. I would highly recommend them to any of my friends. I give them 5 stars.
I liked everything about Quebec Kitchen! They are professional and courteous. The service I was given was quick and flawless from purchase to installation. My kitchen looks amazing!
We had an amazing experience with Mohammad.
He gave great suggestions to create a beautiful kitchen and bathroom. His sevice was quick and efficient, professional and we recommend him to anyone looking for amazing service and quality products.
We love our new kitchen and vanity. Thank you Quebec kitchens!
Johanne and Masis
My experience with Quebec Kitchens was top notch all the way through! I purchased all my cabinets and my granite countertop.for my kitchen renovation from them.
From the time I met my main contact, Mohammad, to the installation and sealing of my countertop, everyone treated me like a valued customer. Phone calls and emails were always promptly answered and whenever I showed up at the office/warehouse, I was welcomed with a smile and a handshake.
These people know their stuff. Their products are delivered on time and are of excellent quality.
I was very impressed by the workmanship demonstrated when my granite was installed. I watched the men while they worked and they were experts who showed a great deal of pride in what they were doing. They were very polite and did not hesitate to answer all my questions.
I have no reservations about this company, its products or its employees. Everyone is highly knowledgeable and helpful. I always felt special when dealing with them. I love my new kitchen and am recommending Quebec Kitchens to anyone undertaking a new installation or a renovation project.
From the moment I walked through the door I felt welcome by Youssef, Mo, and Ashraf!
Great attentive and knowlagable service with an amazing selection of slabs.
I would not hesitiate to buy from them again!
Thank you for a wonderful experience!
From start to finish the whole experience with Mohammad and quebec kitchens has been great! They listened intently to all our wants and needs in a kitchen and quickly came up with a beautiful design. Everything was as promised! We are very happy with our kitchen, high quality cabinets and granite at a great price. The service is on point, Quebec kitchens was always available to answer our questions and worked with us to make sure we were happy. Everyone we dealt with was very pleasant and polite. A big thank you to Mohammad and everyone at Quebec Kitchens for a beautiful kitchen. We will be recommending them without hesitation!
We purchased new cabinets and granite counter tops from Quebec kitchen in July 2017, Mohammad, our sales representative helped us with every step of the way, from designing the kitchen layout to installation of our new kitchen. I would recommend Quebec kitchen to anyone that's interested in replacing their kitchen, Mohammad was very professional, knowledgeable, courteous, and a delight to work with, and he goes out of his way to give you the excellent service that everyone is looking for.
Thank you again Mohammad for all of your help!
Harry & Shoushan
This year we renovated our kitchen and bathroom. I had worked with these guys, Mohammed and Yousef, once before for a kitchen countertop. We had a bathroom vanity and a kitchen counter done recently and was very happy with the service.
It took a moment to get the bathroom vanity ready, but delivery was prompt once it was done, and the kitchen countertop was very timely. The sinks they sell alongside the kitchen countertops are affordable and very good quality.
It was a pleasure to use Quebec Kitchens for my beautiful kitchen granite counter-top. The service provided was very professional, timely, helpful and honest. The options to choose from were varied depending on budget, colour preference, and style. I would recommend this company if you are seeking high quality counter-tops as the quality of the work is excellent and the budget was better than multiple stores previously quoted.
Thank you for my classy new counter-tops. I look forward to using for years to come!
Really it was a great experience with Québec kitchen. They were so professional specially Ashraf Fayed who did the deal and organization starting from demolition till the final touches in the installation. Truly it was a great choice with an excellent quality and labour experience.
Thanks a lot.
Il y a tellement de bonnes compagnies de granit dans la région de Montréal, pouquoi faire affaire avec Quebec Kitchen? Je me suis laissé embobiner par un bon vendeur mais l'entreprise n'a pas les qualifications pour faire une job professionnelle. Svp, passez votre chemin. Une menterie n'attend pas l'autre, le client est leur dernier souci, d'autant plus qu'ils veulent avoir 100% du paiement avant livraison. Après, il est trop tard.
Excellent service from sales person (Mohammad Elkillanyand) very professional and helpful in designing a kitchen to meet our needs, all personnel involved with installation were excellent from start to finish.
The installation was well installed and completed by the 3 technicians of the Quebec Kitchens. The task was quite complex but the technicians make it possible.
My experience with this company was horrible. The contract ask ½ of the price when you sign the contract and ½ of the price 24 hours BEFORE the installation. The Consumer Protection said NEVER paid entirely before installation.
They let me understand with the contract drawing the countertop will be one piece. After their measurement they added on the drawing a joint. Finally I accepted the joint, they promised the joint will be perfect, almost invisible.
The installation was a MESS. Very, very bad joint. 1 to 2 mm difference between 2 parts. The sharp edge cut the fingers during the cleaning. They cut the wall to install it. They cut one piece MANUALLY with the grinder because they didn’t keep the proper distance for the stove. They have a laser cu measure but they didn’t use it/process the data correct.
The installation guy (a contractor) told me he has to modify the slabs to clients all the time.
I have to pay a lot of money to another company to fix/polish the joint.
They said it is my fault I accepted the joint. They said also :”the granite is a natural product and is not perfect”. This is a fabrication problem.
The REAL companies preinstall it before the delivery (control quality) and if it’ s the case sand/polish the joint.
They are completely inflexible. The communications is a shame. They answer after the days.
It is the “dialog of the death”. The same phrases, it is a copy/paste. I’ ve seen the same phrases on some differents reviews.
When you go there they are smiling until they catch you with the signature.
I know after this review they will answer with the same, same copy/paste text.
I don’t understand how could they survive in Quebec?
This is the comments after quebec kitchen "Rebuttal notifications"
Please see the picture attached:
This is a very bad joint made by quebec kitchen. I would never accepted it.
Why to accept this mess!!!! I said before the installation than I can not accept
The joint only if it’s perfect. I am tired to read
So much lies !!!
Hello Mr. Valu,
We apologize that you not content with the service or the quality of installation Quebec Kitchens has provided. That being said, The job was successfully completed (as shown in the pictures attached) and you had even confirmed with the installers that you were satisfied with the work before they left. The job was clean, polished and and ready to be used when our installers left and we have all the pictures to prove our professionalism and cleanliness.
Secondly, Your cabinets were old and not leveled properly as requested when signing the contract so our installers will try their best to level the counter but it is not their responsibility to fix your old cabinets.
You chose a granite and the slab measured 115 inches in length; after we took the exact measurements, your counter was 122 inches in length thus it is impossible to have it cut in one piece since the slab is too small. We gave you the option to cancel if you did not wish to have 2 pieces but you confirmed via email that it was okay. (see attached picture)
We have tried to keep you as a satisfied customer in every way but unfortunately are not able to do so.
We appreciate your feedback but you also have to be honest and fair when doing so.
We would certainly recommend Quebec Kitchens to anyone who is considering redoing their kitchen. They always took a lot of time and effort into making us happy and it was always a pleasure working with them. Their installation people were very good and very nice as well. They have a great showroom to look at so it makes it easy to choose what you want. Great company!!!
Lynne and Eli from Dollard Des Ormeaux.
The whole experience was great. From the moment we met Mohammad we were comfortable. Everything was explained and what we received was exactly as ordered and on time. We would recommend Quebec Kitchens to everyone and have already done so.
My wife and I purchased granite counter tops for our kitchen and two bathrooms. We are very happy with price, service and installation. Amal our sales rep was very nice and helpful. The after sales service was great for she called us to make sure that every thing was to our satisfaction and told us not to hesitate to call her if something is wrong. It was. We would recommend Quebec Kitchens.
My husband and I met with Ashraf from Quebec Kitchens on January 2, 2017 to purchase base cabinets to build a kitchen island, granite counter tops for the island and to replace our existing counter top. From start to finish they were professional, friendly and very helpful.
Good quality, affordable, all wood cabinets, excellent installation team, who delivered the counter tops in a snowstorm, and were finished within 2 hours. They were not able to deliver the last piece to finish the island, because of the snow, but delivered it the next day.
I would not hesitate to use this company again and have been telling my friends and family.
We had the pleasure of working with Amal from Quebec Kitchens as we ordered and bought a bathroom vanity, faucets and quartz countertop. The service is impeccable, professional and everyone was really nice. The finished product is beautiful and we're so happy with our new vanity and quartz countertop.
I dealt with Amal for the purchase and installation of my countertop. She was amazing, very informative and patient with all my questions and numerous choice changes! I highly recommend Quebec Kitchens, very professional and amazing after service. I had a couple of small nicks in my counter which I discovered after installation and they were so accommodating about coming back and repairing. The installers were very friendly, professional and efficient.
The after-service I received was great, I've never had other companies follow up to make sure that everything went smoothly and that I was happy with the product and installation.
I would definitely recommend using Quebec Kitchens.
We now have our dream kitchen!
Very professional and courteous staff from beginning to end. You see the entire granite slab before they cut it. You get to inspect the product after cutting. Every piece fits perfectly thanks to their special hi-tech measuring computer. This was a no stress project. Not to mention excellent prices. Can't thank them enough.
Thank you so much to Amal and all the people at Quebec Kitchen for their precious help and patience with the choice of the Granite or Quartz countertops. The installation team was polite and very professional.
Thank you so much, we really like our new granite countertops and we will certainly come back in the near future.
Quebec kitchens has an amazing service and they have a quick and easy process. I have had 2 kitchen counters made and installed by them and have referred to many other people already. Everyone is nice and helpful. They have great prices and their expertise also makes for their suggestions and advice to be extremely helpful.
I had the best experience with Quebec Kitchens and especially with Mohammad K., Sales/Technical Advisor when selecting and purchasing my countertop for my kitchen and bath. He is very polite, professional and to the point. He takes the time to find you and right countertop texture according to your budget. He answered all my questions in complete details and accuracy.
When the day came to installing my countertops, 2 contractors were on site and kept everything clean and they were really friendly and professional. They also answered all my questions and they gave me tips to how to care and clean my countertops. They really performed a great job.
In conclusion, I highly recommend Quebec Kitchens and Mr. Mohammad K. as your technical/sales advisor. I hope to do business with you again in the near future.
GREAT JOB! A++!
Nous avons fait installé nos comptoirs de cuisines ainsi que celui de la salle de bain. Nous avons eu un service professionnel et courtois de vente et après vente. Cependant les techniciens pourraient être plus attentifs pour éviter des dommages collatéraux. Dans notre cas, les installateurs ont endommagé une partie de notre mur. En détachant le back splash du mur avec un couteau exacto, une partie du gib rock a été coupé.
Malgré tout nous recommandons cette compagnie car le rapport qualité/prix est compétitif et nous avons eu un très bon service.
I love my new kitchen, the quality of the cabinets are very impressive. We had a great experience going with Mohammed at Quebec Kitchens. Service was impecable with very few issues. They accomidated all our needs and wants. Their crew as well were spot on with knowing what they were doing. The out come was spectacular because of the professionalism of the people there. I would recomend them in a heart beat....hands down, the kitchen being one of the most stressful renos anyone can experience, Mohammed put our minds at ease. Our kitchen was done in less time than I had expected.
Hats off to the whole crew at Quebec Kitchens.
Cher Monsieur Hassan,
Je veux vous faire partager mes sentiments sur le travail que vous avez fait chez nous . J’ai particulièrement apprécié la diligence et le professionnalisme avec lequel elle a été réalisée. Vous avez également démontré, en plus de vos compétences, une grande capacité à réagir en s’adaptant rapidement à ce qui vous a été demandé. J’ai voulu exprimer mes sincères remerciements et mes félicitations. Je sais maintenant que je pouvais lance un appel à votre collaboration avec confiance, avec l’assurance de la qualité du travail, en ce qui concerne les délais. Encore une fois je vous adresse mes remerciements et mes félicitations pour votre contribution. Je vous recommande.
I just had the counters installed, and I am very pleased. The service was quick, telephone messages always returned. I will certainly recommend Quebec Kitchen to friends and family. Good service from Mr. Ashram Fayed.
The renovation of my granite countertop was a nightmare with Quebec Kitchen.
At first my granite slab was sold to someone else after I gave them a 50% deposit,
Had to pick a complete different slab cause they didn't have anymore of the one I choice. After they installed granite there was an error in measurements for island.
I have called them for over a month and no one calls back to resolve problem.. They want full payment before installation, now I know why. If you have a problem you will be ignored.
BEWARE OF THIS COMPANY!!!
When I came in on March 7, 2016 I had picked out a slab that you had in shop. That slab was given to someone else. Because they had to finish another job with it. I called Quebec Kitchen after 10 days that measurements were taken and was told that they gave my slab to someone else. After I came in to look at a new shipment of Titanuim black that had just arrived. I choose to stay with Quebec Kitchen because I had given a deposit and I had been looking for a year and half for granite and had finally found my first slab that I had liked. Then on March 31 2016 they had laid out my counter for me with the second slab that I choose and it was good by me. No problem there.
My island is not same size as before but it is the same shape as before. We had told the technician that we wanted a bit of an overlap on top of drawers which that was done no problem. But he was to carry that measurement also on the outside of the island. So it would equal the same on both sides of island. On the end of island it was to be a bit less than sides. That was done no problem the problem is that he carried that less size to the outside part of island too. That is where the problem is.
The technician wanted me to make a bigger island on the outside part and I said no cause I didn't have the room to do that. Told him the outside part of the island was to be the same as the inside part. I am being fair by posting such a review because this is the truth.
We apologize for your experience; however your description of your experience with Quebec Kitchens is not accurate and we have all the proof necessary to prove it. You came to chose the slabs you wanted and we even laid out your counter on them (shown in pictures) to make sure you got exactly what you wanted. If you were not content with the slabs or lay out selected, you had the option of cancelling your contract at any point in time and receiving a full refund. As provided in the pictures attached, we have the contract signed by you and your wife agreeing to the exact measurements that was cut and polished by our high end CNC machinery. It is our company policy and It clearly states on the contract that the payment due is 50% upon signature and 50% before installation and you chose to proceed and work with Quebec Kitchens. Your island piece was cut out with the exact same measurements as your previous counter as you had requested. When our technician came to take the exact measurements at your residence, he asked you if you has any special requests or modifications and you stated to keep the counter exactly as you had it and Quebec kitchens did exactly that. As shown in the pictures of before & after, The island looks exactly the same as you had originally had and requested. This was clearly a miscommunication between you & your wife and you are attempting to put the blame on us.Your wife stated that she wanted the island to have an even overhang on each side and you told the technician to keep your island exactly as is and we did so as you signed on the contract. Even the measurements you provided (picture attached) and the measurements taken by our precise proliner machine (picture attached) were a match and that is exactly what was cut & installed for you. The pictures speak for themselves as the counter came out beautiful and exactly what you had signed on the contract. Quebec Kitchens stands by it's product and excellent service and we would take responsibility for any errors done from our side; That being said, this job was completed with precision and excellence from our part and we do not think you are being fair by posting such a review.
The service was horrible, there technicians are unqualified , the wort company in Montreal
Hello Mr. Iskandar
We apologize for your experience; however your experience with Quebec Kitchens is false and we have all the proof necessary to prove it. You signed a contract with Quebec kitchens stating that you were responsible for removing your old counter and disconnecting the plumbing before our contractors come for installation. When our contractors arrived, the counter was still as is and the plumbing was still connected. Since our customer satisfaction is important to us, we removed your plumbing and old counter free of charge to avoid any further delays. Your building has rules and laws that prohibit you from having any construction or renovations occurring after 5pm and since it took us time to remove your old counter and plumbing, we were forced out of your building. That being said, we were still able finish the job and install everything cleanly and professionally. Here are the pictures to prove that your old counter was never removed and that we did additional work not stated in the contract just to keep you satisfied.
The service at the store was very good. Good selection of granite to choose from. Prices were reasonable and competitive. Not as impressed with the installation. They had to make a cut ( which I was not informed of beforehand) and they did a very poor job on the seam. It is not smooth and very visable. I asked them to return and buff it and was told that they couldn't as it would remove the shine. The counters did not come sealed and I asked them to seal them before they left but they only ended up sealing the kitchen counters and not the bathroom counters. Error on my part was to not thorougly check the work before the installers left and more supervision.
i was very pleased with the courteous service, they came over to take the measurements within days. on the day of the installation, the took out the old counter and did an amazing job installing my new sink and counter top within 3 hours. My kitchen looks brand new , absolutely in love with it. highly recommend to deal with Mohammed, he did not cut corners and gave us exactly what we wanted.
We were redoing our kitchen and was told that 'Quebec Kitchens 'do great counter tops .We walked in and ordered the greatest counter top. The salesmen was so patient with my wife .And we were super pleased We honestly were sorry we didn't deal with them for the whole kitchen , as we were not too impressed who we dealt with .
We would tell anyone to use 'Quebec Kitchens '
I was fully satisfied with the Qubec kiitchens service & team:
- Excellent Sales support before, during & after the installation (special thanks to
- Competitive price
- Professional installation (special thanks to Amar)
- Management support (special thanks to Moataz)
We really appreciated the advice Quebec Kitchens gave us when we were choosing our counter top. From the colour of the granite to the shape of the edges and corners, it all helped as this was the first kitchen we had bought. They measured accurately, cut and installed two large pieces of granite and the final result looks great and fits perfectly. The sink we had ordered was damaged so they replaced that with no hassles. The workmen were late getting to us but they stayed until the job was finished.
The price was very competitive. We would definitely recommend Quebec Kitchens and use them again.
Here's my experience with Mohammad was very nice and very appreciated. From start to finish he has demonstrated many professionnaniste. Always with a smile and becoming very very helpful , I love my experience. Because of you Mohammad my kitchen is my dream kitchen .... Thank to you Quebeckitchen,you were able to choose a profile that represents you with great dignity ..... Again thank you Mohammed ..Brigitte
Our experience was very positive. Everyone was very professional and courteous. All our questions were answered. We toured the facility, not only to pick our stone, but we were also shown how our stone would be cut. Very quick service; ready in 3 working days. Many thanks to Amal, Yousef and Manny!
Loved the choice and service. From the salesman to the installers this is the most knowledgeable, friendly and competent team I have ever seen. They came off as warm nd caring. Price was fair and service reliable and fast.
For such a big job, we are always sceptical that our vision of the finished product and QK's vision would be different - but it was not. The color was gorgeous (Galaxy Cream) and the service was outstanding. We did have a small issue that was taken care of right away. No worries, no hassle, no bargaining - they offered a superior service and result and they were driven to provide that to us. We thought it was an outstanding job and it was further supported by the many visitors we had since, complimenting the job well done and how much better our kitchen looks. I would definitely recommend (and I already have) QK for any one looking for a great price and great service to upgrade their countertop. We also upgraded our kitchen sink and faucet at the same time which they were also able to provide for us at a discount.
We were thrilled with our experience with Quebec Kitchens - from our first encounter with our rep, Amal, through to the installation, we had nothing but excellent and friendly service. We would gladly recommend this company to friends. Thank you!
If you are thinking if working with this company run. They try to cut corners and cheat you every step of the way and lie to cover up their incompetence.
Deliver a sub par product that does not meet contract requirements then are mean, rude and threatening when you call to complain. This is the worst service I have ever had in my life. I very much regret doing business with this company.
We apologize for your experience; however your description of our team is certainly not one which describes us accurately. Our staff takes pride in providing our clients with the best customer service possible and pays as much attention to detail as a client could possibly ask for. After reviewing you file, we see that we actually installed your granite counter top within 10 days after taking the precise measurements digitally which is a quick service not provided with most companies. As well, your granite counter top was cut and polished perfectly using our high tech CNC machine. There was a modification on the contract to have your counter polished underneath in a particular section that was not done on our behalf. We did take responsibility for that apologized and rectified the problem by polishing and installing that piece within 48 hours. To be honest, we did provide you with a quick, precise, and clean installation within the 14 day period as promised on our contracts. We do not believe you are being fair since after our misunderstanding, we had the issue rectified right away within 48 hours and your counters were installed beautifully as promised within 14 days. You were pleased and content with the counter and the service provided after it was installed yet your review says otherwise. We take great pride in the work and service Quebec Kitchens provide and we feel as if you are trying to give us a bad reputation when in reality, your counter was installed within the given time frame and you were actually satisfied with how your kitchen counter looked at the end.
The Quebec Kitchens Team
We had been shopping for approximately a year for our kitchen when we fell on Quebec Kitchen by luck and we can genuinely express our gratitude. The experience was amazing from beginning to end. Polite, helpful, honest and respected all that was discussed. Simply, just a delight to deal with. Their prices are competitive and trust me, we shopped around. Our cabinets were already ordered and on their way before we discovered Quebec Kitchen but they also have beautiful kitchens cabinets. We highly recommend Quebec Kitchen and feel confident that you will appreciate them as much as we have.
Kitchen renovations can be a stressful experience, but we were fortunate enough to get the job done with minimal delays and disruption. More importantly, everything was well explained, and we had no unpleasant surprises.
Our kitchen looks amazing! It is without hesitation that we would recommend Quebec Kitchens to family and friends.
First thing I want to thank Mohammad for the great work, I'm very pleasant to work with him, he is very nice and give a good service, and the service after sale is very appreciates Thank you!!!!!
I was extremely pleased with the cabinets and the design we worked out. Very good quality The granite work was perfect too - perfect measurements taken by laser and perfect installation. Amal who worked with me to help design and order the cabinets was so sweet and always very helpful. The granite guy was also very courteous. I love the kitchen. It is a pleasure to work in it.
Quebec Kitchens did a good job working with us on our new kitchen. Manuel, Amal and Mohsen provided great advice and design work for our cabinet and island finishes and layouts, matching granite surfaces that really highlight the cabinets, and site preparation work. Their installer (Jallad Nadim) was very pleasant to work with and extremely precise in his work. Jallad's professionalism and finishing touches really made the kitchen look amazing.
We were shopping for a granite countertop for my kitchen when I decided to visit Quebec Kitchens. Although the showroom of Quebec Kitchens seems rather simplistic as compared to many of their competitors, we were immediately impressed by the Manuel one of the owners. He brought us into the warehouse and showed us the stock of granite, which impressed us. He was very knowledgeable and offered good advice. The prices compared to the others stores we visited was exceptional.
Pleasant, courteous, professional and prompt is how I would describe the service at Quebec Kitchens. From our first visit, with Mohamed, to the follow up service call they did a very professional job.
Which is why I can't understand some of the earlier reviews, unless management changed since then.
The finishing was perfect, and the installation was done sooner than promised (1 week).
They also had the best prices I could find in the city.
I would highly recommend them.
QK was easy to deal with.
Their price is unbeatable.
They even allowed me to chose my slab and exactly how it was to be cut.
Installation was done on the promissed date.
I was impressed at how meticulous the technicians were.
I bought a granite counter top at Quebec Kitchens in Janurary 2015. After 2 days,an employe came at home to take the exact dimensions with hi-tech device. After two weeks, they installed the granite counter top and "WOW", everything fits great. No bad surprise at all.
I received a hi class and competent service from them. I never had a problem to speak in French at any time. They called be back after every message left.
I will replace my old bathroom countertop in the next few months and I will return there for sure because of the price, the service and the final product quality.
Thanks for all
Quebec Kitchen service was impeccable : they patiently helped me out choosing the right counter-top for my family's needs: 4 teenagers + 2 adults who cook A LOT! They advised me against brittle or stain prone materials and let me try out samples. They adjusted to my complicated renovation schedule and provided EXCELLENT installation and manufacturing. Their prices are excellent and the their stone selection was very tasteful and with a beautiful variety, even though less abundant than other big stone companies. I would recommend this company anytime.
I want to thank Quebec Kitchens for their wonderful work. Mohammad the sales guy was very pleasant to work with. Good natured, thoughtful and courteous. He walked with me through the factory and helped me chose the right stone for me. I wanted some samples to bring home and without batting an eye, supplied what I needed.
My measuring guy was prompt, knowledgeable and courteous. Because we bought a new stove and we weren't quite sure of the measurements yet, they held off on everything till it was settled and then put a rush on the job and we had our beautiful countertop installed sooner than expected. Thank you!!!!!
Stay away from this company. They are very nice till you sign the contract You have to pay 50% in advance in cash or you can use a preauthorized check. NO credit card is accepted - NO recite is issued to you. They will not provide you with a date of installation - after waiting 3 weeks finally I was told that the product is going to be delivered. I waited for the whole day, - they never came. After 3 more tentative appontments finally they came - At the entrance you have to pay upfront in cash otherwise they are not going to install the counter for you. No receit was issued. The cut for a cooktop is done at the place - what a MESS! installation was very poor - they were not able to level the joints so there are couple if mm difference where the 2 granite will join. Poor finish - tried to call them couple of times - they promised they will come and fix it - never came. I still did not get my receipt for the 4400$. It's a shame they exist.
Terrible service, when you call the reception they cannot speak english nor french. when they promise to call you back they do not. when they promise to cut a piece of granite (worth 250$) in 10 days they do not until you call them and they still tell you it will not be ready and MIGHT be ready in a few days. AVOID THIS PLACE!!!!!
As we've done some research on our end, we do not have any contracts which mention the name "Mandy," perhaps there is a mistake in the company you are targeting/reviewing.
We regret that you feel this way about your experience. We'd like to point out that our staff is most certainly bilingual and definitely responds to their phone calls. We are sure that any company would definitely be customer service-oriented and would always appreciate a minute amount of patience from their clients.
The Quebec Kitchens Team
Avoid like the plague!
They are unprofessional, their design team are clueless, they made so many mistakes, they measured my kitchen wrong,gave me extra cabinets that I had to pay for and did not order, their installers did the worst job in installing the kitchen, I have nails popping up everywhere which my little brother got cut on..
The granite installers were clueless as well, didnt know what to do, they were going to hack my counter because they didnt know how to install the sink (which came with missing parts that I had to pay for)...it was a nightmare dealing with this company, I do not recommend it to anyone, the fact they have been open for 3 years amazes me...
Please save your money and pay the extra few dollars to get a professional company...
My rating is "0" out of "10"
Using the pictures that were submitted with this review, we were unable to identify a match between the cabinetry and granite provided in your pictures and our selection. Angles in the picture are hard to determine and the only portion of granite that is shown is from the underside. We have sympathy for your experience, however your description of our team is certainly not one which describes us accurately. Our staff takes pride in providing our customers with the best customer service possible and pays as much attention to detail as a client could possibly ask for. We question whether or not there may have been a mistake in the company you are trying to review.
The Quebec Kitchens Team
Quebec Kitchens has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Saint Laurent and the surrounding areas is 2.4. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2000|
|Member of TrustedPros Since||2014|
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Quebec Kitchens is a company whose offices and showrooms are located in Montreal, Quebec, at a stone s throw from Laval and the West-Island..
Our main objective is to offer new and exciting alternatives to traditional bench tops and surfacing choices and to provide our customers with their dream kitchen.
Quebec Kitchens products are used by homeowners, commercial and domestic interior designers, architects, builders and developers worldwide. Approximately 95% of natural granite combined with a special formulated polymer, provides greater strength and durability than mother nature s version, against heat, stains, and scratches.
We are experts in tear outs, under mount and over mount sink hole cuts, cook top cuts, back splashes, special curve cuts, islands and peninsulas, fireplaces, shower walls, and custom designs. Once you have chosen a surface, our designers and installers work with you to ensure that every detail is perfect for your home.
|Main contact(s)||Najwa Abboud|
|Alternate Phone Numbers||514-335-9871|
|Listed with TrustedPros since:||2014|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Legal structure||Sole Proprietor|
|Licensing information||Contact Quebec Kitchens to request licensing info.|
|Insurance information||Contact Quebec Kitchens to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.