Ram Cleaning Services is a general cleaning and maintenance company established in Calgary in 1967 that serves both the residential and commercial markets.
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I wish I had a better experience to share. We are setting out house up for sale and booked for blinds to be cleaned and decided to have it all done with a one-stop shop ... Carpet & Blinds "Perfect". The blinds turned out well and were already really clean... just some dust and nice for the new future owners.
As for the carpet cleaning, that is a whole other experience. Our carpet has piled down areas, and I understand this can happen in high-traffic zones where they don't freshen up, but this is in low-used areas! Almost like the steam clean pushed the fibres down (I have no answer). They offered a second go-over in the areas I was concerned with, and the tech was puzzled about why they we piling ... "Sorry, this is all they give me to work with".
Only have your carpets done with Ram if you want to have them redone with someone else ... the result is not what you are going to be as expected.
We hired RAM to collect - clean -reinstall 16 blinds in our house. All of the blinds were Hunter-Douglas pleated blinds. The collection went well - the crew was very good.
That is where the good part ends. Blinds were not as clean as I expected, and some blinds were damaged; one set of the blinds was ripped several times.
RAM refused all responsibility - claimed (unwarranted) the blinds were sun damaged and that caused the problems. Holly in particular (office manager) was very difficult to deal with. Her objective seems to be to make sure all RAM customers are one-time only customers.
Bottomline- do not use RAM services to clean your blinds. you will likely regret it!
RB- Calgary.
Wow is all I have to say. Worst company I have dealt with. Book for grout cleaning two weeks ago, I moved everything so they could clean, one person shows up, cleans one side of tile tells me to wait for 3-4 hrs and if I like it than to call them back next week. U don’t have to take my word for it, but if u want to find out the hard way than call them lol.from 1- 10 I give them 0.
Very professional, courteous. I was very happy with the cleaning as the blinds were not in good shape and it has saved me from buying new ones as they look great. Will use them for the rest of my rooms in the fall.
Had a terrific experience with Ram Cleaning Services. Joseph arrived on time, was very professional and had the work completed efficiently and quickly.
I will use them again and highly recommend the quality of their service. Their customer service is outstanding. Their office staff was courteous, kind and very helpful!
Thank you
We have used Ram Carpet Cleaning for years but wanted to write a review for the excellent job that was done by our latest technician - Todd. Our carpets are fairly old and will probably be replaced in the next year or two, but I still like to have them clean and look good. I was surprised that Todd made them come out as good as he did. Old stains are gone, and heavily used areas look less worn. All the rugs look bright and clean. It has bought us some time before we have to replace them, and I will ask for this particular technician by name for my next cleaning job.
November 22 2018
Beware of these people .If I could give. 0 stars I would. This company are not suitable to be called a cleaning service. I had them step in to clean my carpets really to refresh them for Christmas.. However when the carpet dried the next day it was very noticeable that they where dirty. Even worse than before. They left stains where there were none before. When Invavumed everyday over the next few days I picked up this blackish dirt and fuzz. Never had I picked up this type of dirt in my vacuum from my carpets. When I called and spoke with a lady called Tabatha, she said that it was normal. She must think I am an old fool Intold her Listen I have had my carpets cleaned before and never did this happen. They are dishonest.imasked that they come back and reclean But quest what.. Thier 100% satisfaction guarantee is false advertising. I have called thier office several times over the last 10 days to no avail. No return call.. they are dishonest do not call Ram cleaning services they do shoddy work have no ethics and over charge and bill above quoted price..
Dropped off 2 sets of 2” faux wood blinds. Picked them up and they were still visibly dirty. I had to go over each slat with a cloth. Worse than that they came back with the slats taken out of the ladder cages. I called to complain the lady couldn’t help so I asked to speak with the manager. She wasn’t there and didn’t even bother returning my call. I called and spoke with her a week later and explained my concerns. She refused to admit that the blinds were not put back together properly so I emailed her photos and again she didn’t bother to get back in touch with me. I again called she wasn’t there and had to eventually call again as she didn’t call me back. 3 weeks later I still have dirty blinds that are not put together properly and now I’m waiting for her to speak to someone higher up to get a refund. Satisfaction guaranteed seems a long way off! I’d never recommend this company. Poor customer service and poor work quality.
We recently had listed our house. We were scheduled for an open house on Saturday so we called Ram to come clean our blinds. They came picked them up and returned them several days later. We let them do their work and paid them and they left. I then started opening the blinds and to my surprise some were not cleaned at all and the ones that were were had water spots all over. I immediately contacted Ram and they asked me to send pictures. I did and they agreed they could do a much better job and there should not be any water spots at all. So they said they would send someone out to fix it. Well this girl came in with no supplies and was using water from the tap to try to remove water spots. She was unsuccessful and she contacted dispatch and they were supposed to schedule them to be cleaned again. Holly in dispatch is a bloody liar and should be ashamed of herself for her conduct. She has lied endlessly and we still have not seen anyone yet. I have contacted them a half dozen times on this. Long and short the morning of our open house we were doing the job they were hired to do ourselves. Lastly if you do hire them I suggest you inspect their work before you pay them.
This is the second time that they are coming to clean the bedroom rug. After spending the whole day cleaning, everything was spic and span. The service technician arrived the first time and faked that he had soap in his eye, used the clean sink and not sure if it was an ego problem, but wanted me to look when he used his shirt to dry his eye...personally I could careless on a body type. He ended up oversaturating the bdrm causing the result to be brown spots on a white rug. This is his second attempt to doing it right, if not the Better Business Bureau will be notified. The carpet was cleaned on the 25 of June, I was stuck waiting for it to get fixed til July 4. As far as I am concerned it was technician's fault and I should have either got squeezed in on July 3, or he should have had to work on the weekend. Once again the service technician Mark is a no show. Not super impressed by this company and will not be using their services ever again. If your needing a carpet cleaner do your homework and avoid this one.
Ram Cleaning Services Ltd has a TrustScore™ of 2.0. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 19 |
Approved | 1 | 19 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.2/5 | 3.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 1 |
Transparency | |
---|---|
Posted License Information | Services listed by Ram Cleaning Services Ltd may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1967 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Chimney Cleaning
Ram Cleaning Services Ltd has received employee and/or sub-contractor complaints
Complaint: Do not use ram cleaning services for any of your window cleaning or power washing needs on any of your properties commercial or residential. I have been employed with ram cleaning services for almost a month and as of today I have quit due to the fact that all of their equipment that they provide for window cleaning and power washing is not up to date does not work or is completely broken on a commission work That we are given I have tried to speak with the owner David or Holly the secretary about the equipment and how the business is run and how it could improve but they do not want to hear your opinion. If you are an employee and you don't have a voice to say what does not work and what should make your job easier and non-stressful should be taken into consideration. I have tried to bring this up to their attention several times but they just tell me they don't want to hear it it's been working for them for years but nobody at ram cleaning services even one attempt or do anything for them for the window cleaning and power washing because the equipment is out of date always broken and in a working environment the employee should work happily with a company not being under stressed that they cannot do the job because we will only get paid for an 8-hour shift which we haven't received as a full-time employee only making $140 a day that doesn't even pay for the maintenance of our own vehicle rent or able to live on what they are paying. I have over 7 years experience in the window cleaning industry as a business owner in Toronto trying to start something new here and I was thinking I could learn some experience. But the only thing I learned from providing people in Toronto 110% service when I provide window cleaning and power washing services to them in this business I was dropping my standards to under 99% due to the fact that everything is out of date in a very careless business run. I highly suggest do not I repeat do not get your windows cleaned or power washed by them because their equipment is not up to date and not up to standards. This is a commission paid only if you work 6 hours and it starts to rain you make under $60 under minimum wage if the weather says it's going to rain all day they call you in if you can work an hour they say let's do it you're not going to make anything you'll make us money but you don't get nothing absolutely disgusting I would like to put this out there so everybody who is inquiring about with no cleaning and power washing please do not use this business you will be scammed and very unhappy with their services and it is not the employees fault it is the owner who is at fault here.
Ram Cleaning Services is a general cleaning and maintenance company established in Calgary in 1967 that serves both the residential and commercial markets.
Main contact(s) | Frank Goodman |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 1967 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Limited Partnership |
Licensing information | Services listed by Ram Cleaning Services Ltd may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Ram Cleaning Services Ltd to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.