Basement Suites, Decks, Home Remodeling and more. Our services might be varied, but they all come with the same promise of quality, dedication, and durability. Licensed and insured, We are experienced contractor with knowledge mixed with transparency and passion. We can offer a 1-year guarantee for all our services, along with fr read more...
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Without exaggeration, working with Red Rock was the worst experience of my life. Avoid the headaches and find another company.
- They were never forthright about timelines and why my project was delayed months upon months
- The project ran on for *5 times* longer than promised
- They caused two water damage issues
- They ghosted me several times when to try to ask them when they expect work to happen
- Tried to upsell me on a part of the build because prices increased (they only increased because they were five months late at this point and inflation hit)
- They were so late that the flooring I picked in January was no longer available in September when they got around to ordering it (go figure)
- Shoddy work by the owner caused flooding that required main floor flooring, basement ceiling, flooring and walls to be replaced
- Damaged and left the water main to leak constantly for months unresolved
There were some nice things to say about some parts and people of the process, but the owner has decided to simply abandon his duty to uphold the contract we signed.
We had an amazing experience with Red Rock Basements. We were expecting a baby and both worked from home, so we needed additional space in the basement. We hoped to build it out in a way that it could later be converted to a legal basement suite.
I spoke to a number of contractors and the guys at Red Rock were so down to earth and had great ideas for our basement. Pricing was more than fair based on the preliminary quotes I had gotten and they even suggested many improvements to the design we had gotten drafted up. They got the job done quickly and efficiently and the trades were great. We did not see them much as they were able to leave and enter through our side door. When considering them, we were even able to see a completed legal basement suite they had done for another client and whenever we had concerns, they addressed them right away.
Angus and Jot are the perfect partners, blending their respective skills in creativity and project management. We would not hesitate to recommend Angus and Jot for any home renovation.
RedRock Basement Builders has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2015|
|Member of TrustedPros Since||2020|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Basement Suites, Decks, Home Remodeling and more. Our services might be varied, but they all come with the same promise of quality, dedication, and durability. Licensed and insured, We are experienced contractor with knowledge mixed with transparency and passion. We can offer a 1-year guarantee for all our services, along with free estimates.
|Main contact(s)||RedRock Basement Builders|
|Listed with TrustedPros since:||2020|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Contact RedRock Basement Builders to request licensing info.|
|Insurance information||Contact RedRock Basement Builders to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.