Reflexions Construction

We recently had the pleasure of working with Mitch and his team. They were tasked with updating our neglected outdated basement.

From the initial consultation through to the finish we found them so easy to work with and commend them on their attention to detail and work ethic. We were consulted at every step and we always felt they had our best interest in mind.

The transformation of the bathroom is the showpiece of the basement. We hear ‘wow’ every time we show it off.

We were very surprised to see a negative review for them. This was NOT our experience at all.

There were many ‘extras’ that Mitch threw in because he just wanted the project to be perfect. He worked well within our budget and the final cost was very reasonable even with the extras we requested.

I highly recommend this team!

Does not finish the work - Takes ALL money promises to come back and has every excuse in the book. Shabby work also - Mistakes EVERYWHERE!!!!!!!!!!!

Great guy, poor craftsmanship, does not finish the job.

Mitchell's attention to detail, efficiency, cost, and commitment to customer satisfaction phenomenal. In the photos we attached we wanted to show the significant improvement in our floors from carpet (old) to laminate (new) and the impressive layout that expanded into the closet.

Every intricate detail in Mitch's work, from the consistently laid out pattern of the laminate panels to the spacing under the quarter round, was shockingly impressive. Mitch took the time to show us his work throughout the project so that we could truly understand the importance of his commitment to perfection. Mitch not only considers the initial look of his projects, but also their long-term durability and maintenance. He was able to space the flooring out enough to accommodate the fact that all panels will change in size throughout different seasons.

I really liked that he respected our timelines, and even exceeding expectations when he brought a second team member to complete the job within 4 hours (the maximum time we could reserve the moving elevator for).

The most significant aspect of his customer service we recognized was that Mitch took the time to come back the following day with additional materials - we initially communicated incorrect room dimensions to him leading to a shortage of materials purchased. However, Mitch took an 2-3 hours additional time driving back and forth during the Thanksgiving weekend to top up the remaining materials. Furthermore, he followed up after the job to ensure we were happy with the project.

We would surely use Mitch and Reflexions Construction again for future work.

The service offered by Reflextions Flooring & Reno's was great, friendly and affordable. Mitch Lino arrived on time and was able to complete the project on time and in the budget he quoted. Very professional. I had many positive comments from my guests, whom will in the future use his service. He not only placed the laminate floors throughout my condo, he also painted my living room and kitchen. My condo looks like a brand new home . Thank you Reflextions Flooring and Reno's for keeping the project in my budget and for the exceptional service.

I had Reflexions Reno's (Mitch and Frank) come in and install my glass subway tile back splash. I was on a tight budget, and Mitch met me half way in order to meet my budget and get quality work done. Both guys were very courteous and a pleasure to deal with. They came in and got to work, doing a very good job. Even after they left the job and i wanted something changed they came back with no issues and not asking for any additional money and wow'd me with how my kitchen and back splash looks. I recommend this company and have already referred my sis-in law to use them for her back splash install. I will use this company again for any other housing renovations in the future.

Personable, professional and a perfectionist...everything you could want in a contractor. Mitch's customer service skills were an added bonus to his contractor skills. Mitch and Frank took the time to explain the job and walked me through the details as they went along. Their service was, hands down, top notch. I highly recommend them and Reflexions Flooring & Renos.

Reflexions did a nice job on the basement. It was a disaster before they started, and looks much nicer, with new flooring, paint and trim.

Mitch and Frank completed our bathroom renovation over the last weekend, worked extra hours in order to finish the job because all "contractors" that we choose from Kijiji were complete disaster and cost us our time and money. Unfortunately we discovered Trusted Pros after we push ourselves almost to the nervous breakdown. Mitch and Frank had a challenging task not only to finish the job on time but also to fix all the serious mistakes done by previous "contractor". However, what Mitch and Frank did, and especially the tiles installation in our bathroom is a perfection, that is all I can say. We regret not getting them earlier to perform other work for us. Mitch and Frank use the laser at all the time to ensure perfect line-up, squares and corners. They are passionate, proud and hard-working professionals and I would highly recommend them. We have several pictures of their work and I am willing to share them. We would definitely hire them again.

p.s. due to our negative experience at the beginning we were reluctant to give any money in advance (deposit, material etc) to any contractor, so when Mitch and Frank asked for a small deposit and we refused, they were, I believe, a bit surprised and a bit offended, because they are honest and trusted professionals who would not risk their reputation for a few bucks. So I would like to apologize to them and say again a big thank you,

Al, Burlington

Mitch did such a wonderful job installing the wood flooring in my living/dining room. Each piece lines up perfectly. The install is a work of art! Mitch also did some extra tile work for me too. The whole job was done in a timely manner. Mitch was very courteous to everyone in my home, including my doggy guests. Thanks a whole bunch, Mitch!

Hey Mitch! Thanks for doing the floors in my house...I saw the work you put in first hand, and the cuts, detail and precision you employ in your work is outstanding.

I'll be calling on you again to do the front entrance, and possibly taking out that wall we talked about.

Hardwood champ! HIGHLY RECOMMENDED.

We were in a real bind, and needed our flooring done in a very short time frame. Mitch came through for us, both in time, and on budget. He installed the floor, baseboards, quarter round, and transition pieces. He offered suggestions, hints and tips, which were really appreciated. Our living room now looks great! Thanks!

I was looking for someone to do some work in my basement and I contacted this company.He came and did my drywalls.I was so happy with his work, so I asked him to finish my basement completly. He did the job profesionaly and I certainly recommand him to all my friend and reletives.

Reflexions Flooring & Renos has provided my relatives and I with prestine quality service with the Professionalism anyone could ask for.

They have been there for me and advised me on what and what not to do on my project.

Outstanding work and above all the quality speaks for itself.

I fully recomend this Company to any home Owner.

Price was right on the money and what more can I ask for???

I would do it again and again.