Asphalt Parking lots, Excavations, Concrete, Asphalt Driveways, Residential & Commercial Since 1976... We are a family owned and operated company, and work diligently to ensure that your needs are met and that you are pleased with the results. Our company provides Integrity, prompt, courteous service and offers high quality wor read more...
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At first it seemed like a great job, less then a year later a Crack 15 ft long down the driveway. Called several times and nothing has been done. Now the water will get in and eventually it will get worse.
I am very unhappy with my driveway and the follow up "service" I have received.
When I got home the first day that I had the driveway completed, my hose was unwound and all over the driveway. Someone said that was because they were testing the driveway to make sure that there was no areas where the water would pool instead of flowing down the driveway. Obviously they did not want to let anyone know that it was pooling around my doorway.
My driveway has severe flooding around the back door which I use all the time. I have only seen one person, Jerry, who promised to get it fixed as soon as possible, with a couple of wheelbarrows of asphalt to fill it in. A week later someone put a couple of shovel fulls of asphalt in front of my back door to make a little bridge!! How cute!!
My driveway was done in October 2016 and still has not been fixed properly. I have sent e-mails, phoned, and phoned and sent pictures. I am an older, single woman in bad health and this is very stressful for me.
I realize that the weather has not been good this year with so much rain, but where I work, if a customer has a problem, we fix it right away.
I have talked to Jerry, and Giovanni, Johnathon has left a message on my machine in may saying that they would fix it the next week.
The excuse is always -- 'next week".
I have never talked to johnathon until I saw him at a driveway job he was doing on parkview . I asked him if he was going to fix my driveway while he was there. Gary had told me that when he was doing a job in my neighbourhood, he would make sure they fixed my driveway. Johnathon said that he had told me that my driveway was too low or something. He was probably talking to the nosy neighbours across the street.
The problem with this excuse is that I had a driveway there before, I was just getting it replaced as the bottom part of the driveway was cracking and filling with weeds. The driveway was right up to the garage and I never had flooding problems before. The contract thing that they put on the reply is so tiny that I cannot read it. Funny thing, I was never given a copy of a contract. When I first complained about the flooding, they said it would be no problem,they would fix it in the spring.
They dug out the old driveway, put in new gravel, then paved over it. I thought or at least expected a professional job done. A professional would have graded it properly. My garage has not moved in the 9 years that I have lived here. It is still in the same place.
When I came home the day that they paved it, my hose was left all over the driveway so someone must have known to test for water flow!
I am a single older woman with severe health problems. I have felt a lot of stress over this job that they did. I feel like I have been bullied for the last year. I paid them in full when the job was done, in cash like they asked.
In all of this time, I have talked to giovanni on the phone several times, met with gary at my house once. Giovanni has seen the pictures and keeps asking me to resend them to him. Gare said that he would get someone to at least fill the gap with a wheelbarrow full of asphalt. A few weeks later, some one put a few shovels full of asphalt in the middle of the hole to make a little bridge through the large puddle.
This is not a safe situation, especially in the winter.
I have tried to get someone from regional to call, set a time to meet with me and get this taken care of once and for all.
Do you know how many years I had to save at $ 50.00 a week to have $ 3,500.00 for this driveway done. This has not ben a fun experience for me.
I think even less of regional after this rebuttal.
Hi there we we did come back we did the repair it was Gary and a couple workers. The problem is the grade situation as explained to as you know. your house the house is about 8 inches to a foot lower than it should be we told you water is not going uphill we tried to adjust the grade for you as best we could. please refer to our terms and conditions number 2.
2 spots in the driveway that have no tar or small binding stone, so stones are washing out. The issue was raised in September of 2016 and Jonathan and Giovani visited in the spring of 2017 and would fix in the spring. Paid in cash and have not heard from these guys since. Don't pay them until the job is to your complete satisfaction.... you won't hear from these guys ever again.
Asphalt has stone and is visable. In some area more than others. Just like a road or parking lot. Without aggregate there is no asphalt and no strength. As per or contract for 41 yrs cosmectic issues are beyond our control. Asphalt has stone in the mix. We do are best to give the best finish. And have for 41 years. Sorry we were unable to please you. As we also said we can hot torch it and add asphalt and smooth it out but you will have a dark surface for a period of time until it weathers in. You didn't confirm with Jonathan as to this application. And you can still have this cosmetic issue attended to.
Ps. See contract warranty and details.
Recently, we hired Regional Paving to replace and widen our original driveway. The 2nd day after paving, it rained. Water was noticed pooling in an area at the end of the driveway. There is now a noticeable indentation in this area. Several calls to both the company, and Giovanni, have been left unanswered. When one call was returned, it was with the understanding that someone from Regional would be out to take a look at the problem - so far, a no-show. After reading other reviews, we now have concerns. We are extremely displeased with the lack of customer service provided after the fact. As an added note, it is difficult to rate the job done. The men that were contracted to do the service did do a great job. They were all very courteous, worked quickly, and the driveway "looks" good, but we have a newly paved driveway, that has the potential to become problematic. We would like to have this addressed before this happens. It is not looking too promising at this point in time.
This as an addendum to my previous review - as a courtesy, it should be known, that the situation of a low spot in the driveway, has been addressed, and problem has been fixed.
We are aware of the puddle and have communicated this. We will be there to assess and take care of the situation. We are in Welland and port Colborne this week.
Call me or Gary. Thanks
We did this repair at no cost with if tie month. All is complete and Satisfied. Trick grade. But corrected.
Regional Paving has a TrustScore™ of 2.6. The average TrustScore™ for other businesses providing similar services in Thorold and the surrounding areas is 2.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Regional Paving may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1976|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Asphalt Paving Contractors, Since 1976... business owners, home owners and property managers have trusted our paving experts to get the job done right. 38 yrs. exp. Parking lot paving, driveway paving, municipal projects paving, tennis court paving, golf cart path paving, walking trail paving.
Torn between using asphalt or concrete? Concrete looks great but does it last 25 or 30 years as promised? The short answer is, yes--a concrete driveway can last you at least 30 years. But only if it's installed, finished and cured properly.
Asphalt Parking lots, Excavations, Concrete, Asphalt Driveways, Residential & Commercial
We are a family owned and operated company, and work diligently to ensure that your needs are met and that you are pleased with the results. Our company provides Integrity, prompt, courteous service and offers high quality work at competitive prices. We are a full service asphalt company, so if your asphalt doesn't need replacement, we have a maintenance division upon request and we can seal and / or crack fill it to make it look better and last longer. We service residential, commercial, industrial, agricultural and municipal clients. Our company is fully insured, and we provide free written estimates and consultations. Our centralized location allows us to serve clients throughout NIAGARA REGIONAL, LINCOLN & HALDIMAND COUNTYS.
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
"The Parking Lot Specialists"
|Main contact(s)||Giovanni Ventresca|
|DBA, formally or associated with||Regional Paving & Concrete|
|Listed with TrustedPros since:||2014|
|Warranty||We provide 1 year warranty on full excavations. Any sub base provided by other or exerting sub Base paver over is not deemed warranty work. We also want to make a full disclosure we must work with existing grades and although always divert water away from property, at time it is impossible. Ie) garage or home is below existing road grade. Water will not go up hill. You may have to install a catch basins prior to us doing the work or have us install carxhbasin at an extra cost. If not done we're not liable for water run off when existing grades do not allow it. See contract details.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Services listed by Regional Paving may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information||Contact Regional Paving to request insurance details.|