Regional Paving

I am very unhappy with my driveway and the follow up "service" I have received.

When I got home the first day that I had the driveway completed, my hose was unwound and all over the driveway. Someone said that was because they were testing the driveway to make sure that there was no areas where the water would pool instead of flowing down the driveway. Obviously they did not want to let anyone know that it was pooling around my doorway.

My driveway has severe flooding around the back door which I use all the time. I have only seen one person, Jerry, who promised to get it fixed as soon as possible, with a couple of wheelbarrows of asphalt to fill it in. A week later someone put a couple of shovel fulls of asphalt in front of my back door to make a little bridge!! How cute!!

My driveway was done in October 2016 and still has not been fixed properly. I have sent e-mails, phoned, and phoned and sent pictures. I am an older, single woman in bad health and this is very stressful for me.

I realize that the weather has not been good this year with so much rain, but where I work, if a customer has a problem, we fix it right away.

I have talked to Jerry, and Giovanni, Johnathon has left a message on my machine in may saying that they would fix it the next week.

The excuse is always -- 'next week".

Reply

I have never talked to johnathon until I saw him at a driveway job he was doing on parkview . I asked him if he was going to fix my driveway while he was there. Gary had told me that when he was doing a job in my neighbourhood, he would make sure they fixed my driveway. Johnathon said that he had told me that my driveway was too low or something. He was probably talking to the nosy neighbours across the street.

The problem with this excuse is that I had a driveway there before, I was just getting it replaced as the bottom part of the driveway was cracking and filling with weeds. The driveway was right up to the garage and I never had flooding problems before. The contract thing that they put on the reply is so tiny that I cannot read it. Funny thing, I was never given a copy of a contract. When I first complained about the flooding, they said it would be no problem,they would fix it in the spring.

They dug out the old driveway, put in new gravel, then paved over it. I thought or at least expected a professional job done. A professional would have graded it properly. My garage has not moved in the 9 years that I have lived here. It is still in the same place.

When I came home the day that they paved it, my hose was left all over the driveway so someone must have known to test for water flow!

I am a single older woman with severe health problems. I have felt a lot of stress over this job that they did. I feel like I have been bullied for the last year. I paid them in full when the job was done, in cash like they asked.

In all of this time, I have talked to giovanni on the phone several times, met with gary at my house once. Giovanni has seen the pictures and keeps asking me to resend them to him. Gare said that he would get someone to at least fill the gap with a wheelbarrow full of asphalt. A few weeks later, some one put a few shovels full of asphalt in the middle of the hole to make a little bridge through the large puddle.

This is not a safe situation, especially in the winter.

I have tried to get someone from regional to call, set a time to meet with me and get this taken care of once and for all.

Do you know how many years I had to save at $ 50.00 a week to have $ 3,500.00 for this driveway done. This has not ben a fun experience for me.

I think even less of regional after this rebuttal.

2 spots in the driveway that have no tar or small binding stone, so stones are washing out. The issue was raised in September of 2016 and Jonathan and Giovani visited in the spring of 2017 and would fix in the spring. Paid in cash and have not heard from these guys since. Don't pay them until the job is to your complete satisfaction.... you won't hear from these guys ever again.

Recently, we hired Regional Paving to replace and widen our original driveway. The 2nd day after paving, it rained. Water was noticed pooling in an area at the end of the driveway. There is now a noticeable indentation in this area. Several calls to both the company, and Giovanni, have been left unanswered. When one call was returned, it was with the understanding that someone from Regional would be out to take a look at the problem - so far, a no-show. After reading other reviews, we now have concerns. We are extremely displeased with the lack of customer service provided after the fact. As an added note, it is difficult to rate the job done. The men that were contracted to do the service did do a great job. They were all very courteous, worked quickly, and the driveway "looks" good, but we have a newly paved driveway, that has the potential to become problematic. We would like to have this addressed before this happens. It is not looking too promising at this point in time.

This as an addendum to my previous review - as a courtesy, it should be known, that the situation of a low spot in the driveway, has been addressed, and problem has been fixed.

Thank you.

I had my driveway pulled up and replaced by Regional in the spring of last year 2016.

The driveway is deteriorating rapidly already as of this early spring 2017.

Here is a list of my issues with the job.

During the install my window at the side of the home cracked. I was told by Giovani the "paving consultant" that I couldn't prove their men had caused it.

There are cracks some very large throughout.

At the edges the material is cracking and breaking away into the gardens.

One section has settled and cracked with a change in elevation.

Another section has heaved and cracked.

The material used throughout has a lot of aggregate in it. You can flick individual stones out with your finger. The material seems very suseptable to further water damage and advanced deterioration throughout.

I was told I have a year warrantee on the work and have been calling for over a month...talked to 2 different gentlemen ...called numerous times....and still no real recognition of the issues here or reassurance that an acceptable resolution is forthcoming.

Family, guests, and clients have been asking about the job ...why it is deteriorating so fast etc. Thus far I cant tell them much, and am certainly unable to tell them that Regional has stepped up with a resolution.

In the last several years I have put quite a bit of money into my house with a plan to move in 4 to 5 years. My hope was to enjoy my new driveway and sell it long before it showed signs of any issues which I had been told by others including reps of Regional should not have been an issue. At this point the driveway is devaluing my home, as it would reasonably have to be redone before I could sell it at top dollar.

Attached are a sample of the issues currently.

Anxiously awaiting a resolution! But not willing to be ignored any longer.

Did a bad job. Promised to send someone to fix it they came. Didn't address the issues. Recalled never called back. The worst part is the driveway was paid by a charity to make it accessible for our son aa he is in wheelchair. Shameful..to get your money first and then do half the job. You're a disgrace.

This was the worst company that I have the misfortune of hiring . They had second small job scheduled after my double driveway and left to do this job while the asphalt was still hot .

The owner was actually running the spread did a terrible job leaving very rough areas at the seems of spreader passes . The roller left before it was properly rolled and the only employee left was using a gas powered tamper . The driveway constantly had loose black stone everywhere and large rough areas . They would not take my calls and did not care how crappy their workmanship was . If you are thinking hiring these fools I suggest that you shoot yourself in the leg and call a different company from the hospital . You will be in better shape than if you had hired them . They have existed under other names and keep changing to get away from bad reviews . Check the BBB and on-line sources . DO NOT HIRE !!!!!!!

We had our driveway paved by Regional Paving on September 15 and paid cash, immediately, insisted by Giovanni. My husband noticed when he came home that they had paved over the city water shut off valve. Both my husband and I have been relentless in contacting Jonathan to have this matter rectified. I have been advised by the city they want the water valve exposed and should not have paved over it, should we have a future water issue and the city has to dig this up we would be responsible for the repairs. We have been advised by Regional Paving they would be out to fix the matter not once but several times and they are no shows, not so much as a courtesy call. Over a month later and we are still waiting and no one responds to messages left. Service and lack of responsibility is poor.

I had my driveway paved on July-6-2016 and so far it looks Amazing! Giovanni and his team were a great bunch to work with even with the temperature outside being near 40 Celsius with the humidity they still kept on working and finishing the job the same day.

Thanks again for the good work.

We just had our driveway paved by Regional and they did an awesome job, very professional and courteous team!! We were thrilled with the job, it looks awesome. Would recommend them to all my friends and family!!

Thanks Regional!!

Thank you to Regional Paving our driveway looks amazing. The crew was great they did an awesome job. We are very please with the outcome. Would highly recommend Regional Paving!

Our 10,300 sq ft commercial parking lot was completely redone by Regional Paving. They ripped out all old asphalt, regraded, stone compacted, sterilized for weeds and paved the entire lot. All work was done quickly and efficiently. We are very pleased with the quality of service and professionalism that Regional Paving offers to the Niagara Area. I would confidently recommend this company for any commercial or residential paving needs that you may require. MANY THANKS!! to Giovanni and his employees for such impeccable work. Our new parking lot looks incredible!

Driveway looks great! Work was completed the day after the quote, and done to our specification.

Thank you so much for the excellent workmanship and efficiency in which our driveway was completed. You even squared off a corner that was never done right when the house was built. Great job!

I am very pleased with the work carried out by Regional Paving.

I found the workers kept the site tidy and clean & they have a great work ethic. Also the boss is on site and he works as well. I liked the design that Giovanni came up with for the driveway. The price was very reasonable. Thank you Regional Paving.

Colin.

- they showed, on time, for the estimate, to write up the contract and to do the job.

- they were easy to work with and were professional in every way

- I have had many people compliment on the driveway

- the job was done in one day

my name i just to tell you about there work i'm very pleased and satisfy very well done no complain what so ever thank you.

Giovanni kept me informed by phone of the progress of the work. The work was done at the agreed on time and it was a pleasure to work with Regional Paving.

It all started with Giovanni and his little car which by the way is a great idea for grabbing costumers attention. But enough about the car Giovanni is very professional and represents his company well everything he explained he & his crew delivered. Drive way looks great since than one of my friends had his driveway done by this company as well and his driveway almost looks ask good as mine :)))

Great crew to work with. Completed the work with time to spare and did an excellent job.

Just had driveway repaved,so as yet can't give long term opinion,but the workers were friendly,and good at doing their job.

The driveway looks good,and hopefully it"ll stay this way for a long time

We Called Regional Paving because we have seen their equipment working around town. We called and Giovanni came over to give us an estimate... he explained in detail and in writing, with diagram. Long story short.. we extended our drive on Garon Ave. with complete removal of old. We were told we had a bad base to start.. alot of swales. sure enough there wasn't more that 6 inches of stone. Regional dug and added 12" of stone and rolled ... came back in 2 months, packed again and paved 2 1/2 inches of what is called HL3 Fine.. looks fantastic and with a 1 year warranty.

Thanks Giovanni and the Regional Paving Crew. I have recommended you to friends. Tina in Welland Nov. 5th 2014 :)

Regional Paving replaced our 2300 sq. ft. driveway. They also recommended a contractor to replace a retaining wall that ran the length of the drive. Throughout the process the whole crew was both courteous and professional. the finished project is a terrific enhancement to our property. I would happily recommend their work.

I'm a project manager.. I called regional paving amongst others. They were first to get back to me and with detailed pricing.

Very fair, detailed, great crew with great work ethics, and on time.. Thanks Giovanni. For delivering beyond expectations. JP.

I'm in an area where the homes are 30-40 years old Regional Paving was doing a job in the neighbour hood and Giovanni knocked on my door and informed me that I needed to replace my drive way, I thought I just needed to seal it, he advised me that I would be wasting my money because my driveway was dried out and spider cracked he was already in the area and explained the process in detail and gave me a fair price and honest advised. I had other quotes prior and Giovanni was more detail and fair and upfront I got my driveway done and saved money on sealer and my driveway will last for another 25 years he was right in telling me not to waste money on sealing a bad driveway , I will recommend you Giovanni and Regional Paving to all my friends .