Asphalt Parking lots, Excavations, Concrete, Asphalt Driveways, Residential & Commercial Since 1976... We are a family owned and operated company, and work diligently to ensure that your needs are met and that you are pleased with the results. Our company provides Integrity, prompt, courteous service and offers high quality wor read more...
Regional Paving began operations in 1976 and has received 21 reviews for an overall customer rating of 4.4. The average rating for businesses providing similar services in the Thorold area is 4.4. Write a review
4.4
4.4
4.7
4.7
4.2
4.4
3.3
Recently, we hired Regional Paving to replace and widen our original driveway. The 2nd day after paving, it rained. Water was noticed pooling in an area at the end of the driveway. There is now a noticeable indentation in this area. Several calls to both the company, and Giovanni, have been left unanswered. When one call was returned, it was with the understanding that someone from Regional would be out to take a look at the problem - so far, a no-show. After reading other reviews, we now have concerns. We are extremely displeased with the lack of customer service provided after the fact. As an added note, it is difficult to rate the job done. The men that were contracted to do the service did do a great job. They were all very courteous, worked quickly, and the driveway "looks" good, but we have a newly paved driveway, that has the potential to become problematic. We would like to have this addressed before this happens. It is not looking too promising at this point in time.
This as an addendum to my previous review - as a courtesy, it should be known, that the situation of a low spot in the driveway, has been addressed, and problem has been fixed.
Thank you.
We are aware of the puddle and have communicated this. We will be there to assess and take care of the situation. We are in Welland and port Colborne this week.
Call me or Gary.
Thanks
1.3
I had my driveway pulled up and replaced by Regional in the spring of last year 2016.
The driveway is deteriorating rapidly already as of this early spring 2017.
Here is a list of my issues with the job.
During the install my window at the side of the home cracked. I was told by Giovani the "paving consultant" that I couldn't prove their men had caused it.
There are cracks some very large throughout.
At the edges the material is cracking and breaking away into the gardens.
One section has settled and cracked with a change in elevation.
Another section has heaved and cracked.
The material used throughout has a lot of aggregate in it. You can flick individual stones out with your finger. The material seems very suseptable to further water damage and advanced deterioration throughout.
I was told I have a year warrantee on the work and have been calling for over a month...talked to 2 different gentlemen ...called numerous times....and still no real recognition of the issues here or reassurance that an acceptable resolution is forthcoming.
Family, guests, and clients have been asking about the job ...why it is deteriorating so fast etc. Thus far I cant tell them much, and am certainly unable to tell them that Regional has stepped up with a resolution.
In the last several years I have put quite a bit of money into my house with a plan to move in 4 to 5 years. My hope was to enjoy my new driveway and sell it long before it showed signs of any issues which I had been told by others including reps of Regional should not have been an issue. At this point the driveway is devaluing my home, as it would reasonably have to be redone before I could sell it at top dollar.
Attached are a sample of the issues currently.
Anxiously awaiting a resolution! But not willing to be ignored any longer.
Jeff,
This is the first I'm hearing this.. please call me and our maintenance crew come and asses and remedy any problems as we do..thank you. We stand behind our work and have been in business 41 years so we under stand your concern and if it is the fault of ours we will remedy if it is otherwise we will advise and assist anyway we are able too. We do appreciate your business. Water is the enemy of any man made application and needs to be addressed and water diverted away from drives and foundations..after were gone it's still the responsibility of the homeowner to maintain. Call me and will address the issue.
Regards.
Giovanni
1.5
Did a bad job. Promised to send someone to fix it they came. Didn't address the issues. Recalled never called back. The worst part is the driveway was paid by a charity to make it accessible for our son aa he is in wheelchair. Shameful..to get your money first and then do half the job. You're a disgrace.
2.7
We had our driveway paved by Regional Paving on September 15 and paid cash, immediately, insisted by Giovanni. My husband noticed when he came home that they had paved over the city water shut off valve. Both my husband and I have been relentless in contacting Jonathan to have this matter rectified. I have been advised by the city they want the water valve exposed and should not have paved over it, should we have a future water issue and the city has to dig this up we would be responsible for the repairs. We have been advised by Regional Paving they would be out to fix the matter not once but several times and they are no shows, not so much as a courtesy call. Over a month later and we are still waiting and no one responds to messages left. Service and lack of responsibility is poor.
Regional Paving has a TrustScore™ of 2.7. The average TrustScore™ for other businesses providing similar services in Thorold and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 4 | 25 |
| Approved | 4 | 21 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 4 |
| Overall Rating | 2.2/5 | 4.4/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Services listed by Regional Paving may not require a Trade License. Check local laws to confirm license requirements before hiring. |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1976 |
| Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Asphalt Paving Contractors, Since 1976... business owners, home owners and property managers have trusted our paving experts to get the job done right. 38 yrs. exp. Parking lot paving, driveway paving, municipal projects paving, tennis court paving, golf cart path paving, walking trail paving.
Torn between using asphalt or concrete? Concrete looks great but does it last 25 or 30 years as promised? The short answer is, yes--a concrete driveway can last you at least 30 years. But only if it's installed, finished and cured properly.
Asphalt Parking lots, Excavations, Concrete, Asphalt Driveways, Residential & Commercial
Since 1976...
We are a family owned and operated company, and work diligently to ensure that your needs are met and that you are pleased with the results. Our company provides Integrity, prompt, courteous service and offers high quality work at competitive prices. We are a full service asphalt company, so if your asphalt doesn't need replacement, we have a maintenance division upon request and we can seal and / or crack fill it to make it look better and last longer. We service residential, commercial, industrial, agricultural and municipal clients. Our company is fully insured, and we provide free written estimates and consultations. Our centralized location allows us to serve clients throughout NIAGARA REGIONAL, LINCOLN & HALDIMAND COUNTYS.
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
Respectfully,
Giovanni
"The Parking Lot Specialists"
| Main contact(s): | Giovanni Ventresca |
| Listed with TrustedPros since: | 2014 |
| Residential work: | Yes |
| Commercial work: | Yes |
| Accepts credit cards: | Yes |
| Year established: | 1976 |
| Offers financing: | Yes |
| 24 Hour emergency service: | Yes |
| Legal structure: | Incorporated |
| Licensing information: | Services listed by Regional Paving may not require a Trade License. Check local laws to confirm license requirements before hiring. |
| Insurance information: | Contact Regional Paving to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
