With Several years of successful home renovation experience in Edmonton, home renovations and property maintenance services, RENCO is always looking to take on a next renovation challenge. Quality, safety and economy are three words the we stick to during our renovations. Our professional experience in home renovations and interior design wil read more...
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Due to false promises, poor workmanship, and completely wasted our time during summer season on this project, and not fulfilling his contractual obligation within the time limit, we filed a claim against him in the Alberta Court of Law. We lost time, money, and energy !!!
Please get three comparative quotes with viable contract before giving this person the job, by this way, you can always get legal help from Alberta Court of Law.
Anybody needs help in filing claim, please update this forum and I will give out my attorney contact is very reasonable in handling such cases. And be authentic, reasonable in your complains with written agreement and all.
Sorry I DO NOT really write negative comments, this person hurt our feelings so much and my relationship with my spouse because choosing him also ruined the trust.
I have personally done reasonable justice to him to recover faster, as well given enough time & contingency plans too and he completely ignored us and hence legal action., with no other options.
Hope lessons learned. Good Luck. God Bless.
This guy started good and a year later I am living with an unfinished shoody bjob and can not get an answer on the phone this is horse shit and I feel I should file against his company and have his tool and equipment frozen till I at least get answer on the phone
I am submitting this further to my previous rating in September of this year. I have finally been contacted and promised immediate follow up which has never occurred but in fact has had three promised dates.
I line with the terrible work on the stairs his complete lack of attention to detail, understanding of finished ,time management and honesty have become further questionable he was supposed to be here to make a materials list so he could finish on the weekend.He was supposed to be here by 8:30 PM but had not shown by 9:00 PM and there was no answer on the phone.
Hardly the behavior of a responsible , quality tradesman.
I am not surprised to see a bad review from other people who had an encounter with Albert. At first, I thought they were honest and professional especially his wife but it's all sugar coated. The quality of work he made is substandard and poor quality,no efficiency at all.As what has been stated in the contract, finished date is about 45 days-60 days but it did not happen that way and it lasts for months, job started at mid July ,2013 and end in mid November,2013 before it's finally done., I had to keep calling him to push him to finish the work. He always comes with excuses why he can't come to finish the work. We gave our full trust in him at first because they were polite but they are deceiving. Until now I am still waiting for them to finish the work they left behind.Our side of the garage is hit by their vehicle carrying the carpet, he promised that he will fix it but never came back to do it, I called his wife gabby last march 2014, she promised to tell Albert to call us but he never did. We were really disappointed with the outcome of our basement because it is build with poor quality and lack of efficiency and still I have to spend more money fixing the ceiling they made in the basement and the damage they cause in my garage.if anyone read this review, please don't ever commit yourself to this person if you don't want to have the same headache we experience.
Hi my wife contacted Albert from Renco contracting to finish my basement and build our deck and they did a very awesome job they took a extra few days(3) but everything is nicely done ,my sister got him to do her basement , keep up the good job Albert. Cheers ,Adrian
I think the other people that have posted reviews must have gotten a different contractor than the one I hired, as I can't believe their experience could be so completely opposite.
We hired Albert to completely renovate our kitchen. The job was to start November 12,2013 and be completed by December 6, 2013. The work was still being completed and worked on in February of 2014.
The work that is/was done is still not done in our opinion in the quality that should be accepted from a professional.
We have had to accept what was done, not to our standards nor one acceptable from a professional contractor.
Now we are in our so called warranty phase of the contract. I contacted Albert on Sunday , March 30, 2014 to have some warranty work done. April 23, 2014 he finally arrived, looked at what had to be done and said he would be back the next day to do the work. Said he was working in the area and would definitely be back the next day. We have not heard a word from him since!
Albert very seldome shows up when he says he will. He talks a great game, but doesn't follow through. As far as the other reviews saying how punctual, professional, and clean his jobs are, I am totally in disagreement!! Not only was my whole house left messy and dirty, there was damage done to my stove and fridge. The fridge was patched up but the stove was not, and he didn't seem too concerned about it either. Very unprofessional, in my opinion!
I'm attaching a few photos of the apparent cleanliness that I received during through this whole ordeal. I have many other photos but too many to share. The two indoor ones were taken of the adjoining rooms, my dining room with hardwood floors and my tv room. Both of which were not having any work done to, but apparently we're affected and non functionable during the kitchen Reno. There was no cleanup done during the process. The outside one is some of the mess that is still left behind for our neighbours to see when they walk by!!
Agreed to complete all deck work, but when the deck floor is done, asked for additional money for the deck skirting. In addition, continuous beams connect wood boards at the middle of a span, which is not good for engineering. A few wood boards are in bad quality, cracked. The deck slightly tilted at a corner, but not very serious. Overall, the work is done, but not fancy by a professional.
We were very happy and pleased with the professional job that Albert and his crew completed. He was always courteous and did the job in the time he said they would. The cleanup was completed and the basement looks great. Will call him again.
Thanks Albert and crew.
Hans and Sandy
I will definitely have Albert do future jobs. His price was reasonable and work done efficiently despite mother nature not cooperating. Albert, is younger but has the work ethic, attitude and knowledge of the older generation. GREAT job Albert and looking forward to having you do future projects.
Renco Contracting has a TrustScore™ of 2.4. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 14 |
Approved | 0 | 14 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Carpentry, Carpeting, Caulking, Ceiling, Commercial Renovations, Countertops, Decks, Demolition Work, Drywalling, Electrical, Fencing, Flooring, Framing, Handyman Services, Home Additions, Home Construction, Home Restoration, Home Staging, Kitchen Renovations, Painting, Plumbing, Property Maintenance, Roofing, Shed Construction, Siding, Snow Removal, Tiling, Window Treatment, Windows and Doors
With Several years of successful home renovation experience in Edmonton, home renovations and property maintenance services, RENCO is always looking to take on a next renovation challenge. Quality, safety and economy are three words the we stick to during our renovations.
Our professional experience in home renovations and interior design will assist you with your budget, handle your design development, drawings, interior furnishings, and more.
And our dedicated team have the expertise needed to tackle your project whether it consists of a simple kitchen remodeling or a complete house renovation. Maybe you're looking for a fresh start, we understand that tastes change and families grow. Whatever the reason, RENCO contracting is happy to help you find a fresh new beginning for your home.
If you're ready to begin your home renovations! give me a call 780-721-4449 and I will be glad to schedule a free consultation to talk about the scope of your renovation and your budget. Based on this we will provide you with a fair estimate. All of our work is covered by a one year guarantee. Don't forget to give me a call for your free estimate.
This are just a few things the we are capable to do:
Home Renovations (half or full home)
Basements developments
Laminated floor
Painting
Tile
Decks
Countertops
Fences
Siding
Kitchens
Bathrooms
Windows
Doors
Roofing
Framing
Property maintenance (retail, apartments, restaurants, office and oil field mobil units)
RENCO is also interested to work for mayor contractors, house builders, rental property owners and oil field mobile units.
RENCO WILL ONLY PROVIDE REFERENCES UPON SERIOUS REQUEST.
Main contact(s) | Albert Castillo , Fidel |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | No |
Year established | 2012 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Partnership |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Renco Contracting has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum