We are a family-owned and operated renovation team that is dedicated to making your house feel like home. Specializing in residential renovations, mobility renovations, and hand-holding the nervous homeowner, we cater to you and your every need. We promise we will always treat you and your home with the respect you deserve because we understand read more...
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We hired Renos Group to renovate our basement this past summer. When still at the stage of getting estimates and coming up with design options, I was first attracted to Renos Group because of the usability of their website through which I could quickly book an appointment for an estimate.
Though their costs were slightly higher than some of the other contractors we met with, we decided to go with Renos Group for several reasons:
• We liked Keith’s friendly, confident yet easy going attitude.
• We liked the very detailed estimate Keith gave us, clearly outlining both the administrative, labour and material costs as well as the amount of time required for each area/section of the project to be completed
• They were insured and the work was fully guaranteed.
• We appreciated the company’s flexibility in allowing us do some of the work (such as painting) ourselves; to purchase some of the materials ourselves when we could get them at a discount; and to modify our plans a couple of times once the project got underway. All of this helped us to save on costs in the long run.
Once the work began, there were of course some issues that cropped up. At times, some of the workers didn’t turn up as expected and at times reaching Keith was difficult. But, we found most of the crew to be courteous, dedicated, trustworthy and reliable. I had no issues leaving them alone in our home while I attended to other things. One of the workers, Adel, was especially professional, often coming early and not leaving until a particular job was done to his satisfaction, making up for the shortcomings of the others. Despite the minor glitches, the basement was completed pretty much on schedule and Keith provided us with updated quotes whenever some of the plans and choice of materials changed. He would not accept final payment until all of the work was completed to the last detail.
We are very pleased with our final, finished basement and recommend Renos Group for home renovation projects.
We have an older home and wanted to change our enclosed kitchen to open concept. From our first meeting, Keith and The RenosGroup team were great to work with. They answered our questions and walked us through the entire process. The quote provided was very detailed, easy to understand and accurate. The final product turned out great and we love our newly renovated kitchen. We definitely recommend the RenosGroup.
Thank you so much for the great review. We loved working on your project. It was great to have a project so close to home......travel time was excellent :-)
We hired Renos Group for a major kitchen renovation (design, load bearing wall removal, plumbing, gas, electrical, HVAC, cabinets, counters, main floor flooring and bathroom) after reading positive online reviews. Keith met, then surpassed his 5 star rating. I found Keith, his employees and carefully selected sub-contractors to be professional, personable, easy to work with and accommodating – and the respectful way that Keith treats his employees carries over into the quality of work produced. During the entire process he kept us up to date and on budget. The best part was that Keith handled everything – no renovation headaches or stress for us, definite value for money. Our new kitchen is something we can enjoy for years to come and we would not hesitate to recommend Renos Group.
Wow Maija, we are so appreciative when we get great clients like you. You were such a pleasure to work for and we had some good times with you throughout the renovation. We felt like family while we were there. Thank you for making us feel so welcome and being a great client.
We hired RenosGroup to fully renovate our kitchen and main floor (living room, dining room). From our first meeting until the end of the project, Keith and his team were courteous, understanding, knowledgeable and professional. They quickly worked to understand our needs and got started right away on creating our design, along with the cost of each particular item. We really appreciated the attention to detail and how Keith took the time at every step to explain the work being done and what the status was. Any additions, subtractions or delay were discussed with us in advance.
RenosGroup quality of work is second to none. They took great care to renovate and install everything to our exact specifications and preferences. We could not be happier with our beautiful new kitchen!
You were fantastic to work with, we appreciated all the good communication back and forth. Thank you very much for the kind words. We look forward to working with you in the future again.
We had the RenosGroup install a bathroom in our basement right from scratch. Keith provided a fair and comprehensive estimate with no surprises and kept up-to-date on the progress of the project. Jose and his team were professional, polite, offered valuable ideas during the construction process and completed the work on time. They showed us each day what they had done and what was planned for the next day. We would definitely hire them again for any renovation we may have. The RenosGroup team was great!
Thank you for taking the time to leave us a wonderful review, it is greatly appreciated!
Hello - It has been a couple of months since the renovations have been completed and we could not be happier with the results.
Keith was a very easy person to deal with regardless of the situation. Great attention to details and and treated our home like his own.
Even with a problem that home depot caused around the front door...Keith was very supportive and arranged his time to accommodate the longer time frame for the door to arrive.
Never felt that regardless of the challenges that our house threw at him there was always a sense of confidence and calmness.
Keith and his team were committed from the start of the project and that never wavered.
I would definitely hired Renosgroup for any other upcoming projects no matter how large.
Thanks Keith.
Many thanks for the wonderful review!
RenosGroup did a great job on my bedroom renovation. The project was done within the agreed upon time frame and price. I am very happy with the work and would hire them again without question.
Greg, Anna & Alexa
Thanks for the review!
RenosGroup did a great job on my bedroom renovation. The project was done within the agreed upon time frame and price. I am very happy with the work and would hire them again without question.
Greg, Anna & Alexa
After getting several quotes I decided on RenosGroup for my basement project. The work was done well, they showed up when they were supposed to and it was done within my budget. Will hire them again for our next project.
Thanks for the great review, we look forward to working with you again in the future!
Keith and Jose from Renos Group were professional and easy to work with. The estimate Keith provided was clear, comprehensive and mindful of our budget. His team were very helpful in design consultation and acquiring the right products for our home. The day to day work was done in a manner that was the least disruptive to our everyday life, and the site was left clean each day. The workmanship and end product are great. We are so pleased with the end results. We have already recommended Renos Group to others looking for an honest, hardworking contractor
We're so glad to hear that you loved the finished project. Many thanks for the kind review!
RenosGroup has a TrustScore™ of 4.9. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 3 | 28 |
Approved | 3 | 28 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Yes |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Many Ottawa homeowners often overlook one of the most important rooms in the house: the bathroom. Not only is a bathroom meant to be functional, but also stylish. In fact, guests get a little glimpse into your personal life when they visit your home and enter your bathroom. Let us make you shine.
We are a family-owned and operated renovation team that is dedicated to making your house feel like home. Specializing in residential renovations, mobility renovations, and hand-holding the nervous homeowner, we cater to you and your every need. We promise we will always treat you and your home with the respect you deserve because we understand that the client comes first. By following this rule we are always kind, and courteous, and perform daily clean-ups at the end of each day.
We love what we do for a business, as it is truly satisfying to see a beautiful home and happy client at the end of a big project.
RenosGroup was awarded Best of TrustedPros in 2014 for Basement Renovations and General Contracting in Ottawa.
Main contact(s) | Keith Melanson |
Listed with TrustedPros since: | 2014 |
Residential work | Yes |
Commercial work | No |
Warranty | We offer a 2-year warranty on all our labor/work. |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
RenosGroup has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum