We design new custom homes, additions, renovations, garage, cottages. We are licensed by province of Ontario and have obtained our BCIN.
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I have dealt with Rijus Home Design for the past two years. We specified the house design and they drew it up almost as requested, the problem being that they took 4 months longer than they told us.
They would not return emails or phone calls. We had to redesign the plans this past year because of lot coverage issues. Jason assured us that he would get this done asap. That was Dec2021. We have been waiting for the final drawings now for months. He wont reply to emails or phone calls. We have paid him so I guess he figures why should he. Due to a timeline constraint we have now hired a new architect and she has finished our plans in two weeks and has returned every phone call and every email.
The amount of emails I have sent to Jason and Kelly asking and pleading for some results has been more than enough to garner a responce of some sort. My advice is go somewhere else or get the timeline in writing and dont pay until you have the design.
My wife and I planned to build an addition to our home, and a two car garage and hired Rijus Home & Design to do the planning and blueprints. They seemed like the best company to work with, at first. Jason was responsive to emails and telephone calls, and got back to us in a timely fashion, etc. but once we'd paid our deposit the nightmare began. Communication slowed to a crawl, and once we had some preliminary plans in hand, it took two weeks for each small tweak and change. Meanwhile, I'd lined up other contractors (concrete and a framer) to get the project done, but Jason was so ridiculously slow with getting first the elevations, and then the blueprints, to us that the framing contractor eventually refused to work with us because we couldn't give him a firm commitment since we had neither plans nor a building permit, and he had other clients who could give him a commitment. I can't really blame the framer for this -- he has a business to run and can't pay his bills on a "maybe/probably if/when the plans come". In the end, we finally got the blueprints three weeks after the agreed upon date, but only after intense pressure from me on Jason to get it done. As well, the plans were incomplete. We had wanted to build an attached octagonal gazebo, but Jason pretty much refused to draw in the cross sections for the roof of the gazebo, saying that any framer should be able to build it since it was a "no brainer" -- after four requests for a cross section, I eventually just gave up and cut my losses. By the time it was all done, Rijus Home & Design had taken so long that we had to push all of our planned dates back by a month, and find another framer. All in all, a completely miserable experience and I wouldn't recommend this company to anyone.
This dispute has been dealt with.
Rijus Home Design Ltd has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Dunnville and the surrounding areas is 1.6. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 2 |
Approved | 0 | 2 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
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We design new custom homes, additions, renovations, garage, cottages. We are licensed by province of Ontario and have obtained our BCIN.
Main contact(s) | Jason Schilstra |
Listed with TrustedPros since: | 2008 |
Residential work | Yes |
Commercial work | No |
Warranty | No |
Accepts credit cards | No |
Year established | 1983 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Licensing information available upon request |
Insurance information | Contact Rijus Home Design Ltd to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.