My wife and I planned to build an addition to our home, and a two car garage and hired Rijus Home & Design to do the planning and blueprints. They seemed like the best company to work with, at first. Jason was responsive to emails and telephone calls, and got back to us in a timely fashion, etc. but once we'd paid our deposit the nightmare began. Communication slowed to a crawl, and once we had some preliminary plans in hand, it took two weeks for each small tweak and change. Meanwhile, I'd lined up other contractors (concrete and a framer) to get the project done, but Jason was so ridiculously slow with getting first the elevations, and then the blueprints, to us that the framing contractor eventually refused to work with us because we couldn't give him a firm commitment since we had neither plans nor a building permit, and he had other clients who could give him a commitment. I can't really blame the framer for this -- he has a business to run and can't pay his bills on a "maybe/probably if/when the plans come". In the end, we finally got the blueprints three weeks after the agreed upon date, but only after intense pressure from me on Jason to get it done. As well, the plans were incomplete. We had wanted to build an attached octagonal gazebo, but Jason pretty much refused to draw in the cross sections for the roof of the gazebo, saying that any framer should be able to build it since it was a "no brainer" -- after four requests for a cross section, I eventually just gave up and cut my losses. By the time it was all done, Rijus Home & Design had taken so long that we had to push all of our planned dates back by a month, and find another framer. All in all, a completely miserable experience and I wouldn't recommend this company to anyone.
This dispute has been dealt with.
Rijus Home Design Ltd has a TrustScore™ of 2.9. The average TrustScore™ for other businesses providing similar services in Dunnville and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1983|
|Member of TrustedPros Since||2008|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main Contact(s):||Jason Schilstra|
|Listed with TrustedPros since:||2008|
|Accepts credit cards:||No|
|24 Hour emergency Service:||No|
|Legal structure:||Sole Proprietor|
|Licensing Information:||Licensing information available upon request|
|Insurance Information:||Contact Rijus Home Design Ltd to request insurance details.|
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