I went to RM Frolich because I had a leak. I brought them into my home, showed them the leak and was told they could fix it. I was also told they were exclusive to have lifetime guaranteed shingles and that made their cost higher but gave me lifetime warranty. They came. I paid $13,000. The roof leaked in the same spot. I went back. They said that wasn't into contract?????? I told them that was what I showed them as the problem and I expected it to be fixed. They threw down some tar, billed me another 600, spilled onto the sidewalk and neighbours fence, and told me it wasn't their job to clean it up. The roof leaked again. I sent family to speak with them. Without my permission or knowledge they billed my family and did more work. The roof leaked again. Now they say it isn't their problem. I went to them in the beginning because of the leak which Lonnie Frolich stated they would fix. They lied. They did not do what they told me they would do. I am now looking to lay further complaints and hope no one else gives them money.
the Frolich team, were very good at roofing, removed old damaged unlay and replaced the plywood, removed the top part of our old chimney, cleaned up quite well, the shingles and old bricks, BUT we also contracted to have blown in insulation done, I called in September to let them know that we were ready for the team to come out to do the insulating, it has been several phone calls it is now December and it is not yet done,
New front door installed 2012, winters of 2012 & 2013 door sticking, and could not open. Repair men here twice, could not correct problem, I repaired myself at the start o 2014 winter.
new roof system installed, summer of 2012, to prevent roof leaks, all materials used were to prevent roof leaks, roof leaking at one spot that I know of, called Ron Frolich, end of Jan. 2014 to inform him of the problem, he stated that it wasn't his problem & wasn't covered under his warranty. He, or one of his crew, did not come to investigate.
Sufficient data is not available to establish a TrustScore for RM Frolich Roof Systems & Renovations Inc. The average TrustScore™ for other businesses providing similar services in Sault Ste Marie and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
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